Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Very good value, very close to Joshua Tree NP!

Posted Mar 27, 2015
Pros: Price, location, staff, cleanliness, facility condition, parking, safety.
Cons: Pool and hot tub were disappointing, especially considering how prominent they were in online description of hotel. Breakfast was just ok.
Location: Joshua Tree! So much bizarre & wonderful nature, great birding, amazing hikes. Fantastic desert air: everything smells like sagebrush and mesquite.
GOOD: Room was comfy, facilities fairly new and very clean. Staff was friendly, helpful, and available. Smoke-free room actually smelled smoke-free, which is a big plus. Parking was easy, felt safe, was well-lit. Access to Joshua Tree was quick and convenient. AC was quiet and unobtrusive. Check-in and check-out were crazy fast and efficient. Room price was less than even some "budget" motels. MEH: Breakfast was just a bit above average for free hotel breakfast, nothing exceptional. Road noise in the room was mostly ok, but occasional large trucks would rumble things a bit. NOT SO GOOD: Pool was a bit disappointing, but maybe that's just during the spring: it's outdoor, but almost entirely under a building overhang, so it gets little sun, and stays pretty cold. It's also much smaller than it appeared in online pictures. Nearby "hot tub" was really just a kiddie pool with seats for grownups -- no bubbles, and water more warm than hot. It was full of toddlers and their parents when we were there, so you know it wasn't at normal "hot tub" temp. That was about it for negatives. OVERALL: not the cheapest, not the fanciest, but definitely one of the best values for Joshua Tree NP.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bridgewater NJ

At Joshua Tree National Park entrance

Posted Mar 17, 2015
Location: Joshua Tree National Park
Loved it! Have been to several Holiday Inn Express and always a good stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Beach, CA

Excellent!

Posted Mar 9, 2015
Brilliant breakfast and staff was superb. This was the second time we've stayed here and won't consider another hotel after two excellent experiences.
Comment from Hotel Management
Mar 18, 2015 by Mona, Hotel Management
We are always happy to see returning guests. We are pleased that you had a good breakfast and you found our hotel superb.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Very nice!

Posted Feb 22, 2015
We enjoyed staying at the Holiday Inn, it was very comfortable; the staff was friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taos, NM

Nice new hotel next to Joshua Tree National Park

Posted Feb 15, 2015
Pros: Everything was fine.
Cons: Nothing.
Location: Joshua Tree National Park and Mojave Desert.
A very nice hotel with all the amenities you expect in a mid-priced chain property.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alhambra

Good location and close to Joshua National Park.

Posted Feb 9, 2015
The breakfast is good and the staff are friendly. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and friendly

Posted Jan 4, 2015
Pros: Comfortable beds, clean lobby and room, nice pool.
Cons: The breakfast and coffee quality.
Location: Hiking in the National Monument.
The HI express was in 29 palms. Close to the National Monument so very convenient. The room was clean and comfortable. The clerk at the front desk was helpful, friendly, and knowledgeable about good places to eat in town. Overall it was a great value. Our room was by the elevator and so we could hear it in our room but it wasn't loud enough to keep us awake. The only real disappointment was the breakfast. The shipment hadn't come (not the hotel's fault) and so they ran out of eggs very early. I don't eat carbs and so there wasn't much else for me. The coffee is also of pretty poor quality. Otherwise the hotel was clean, comfortable, and worth the stay.
Comment from Hotel Management
Jan 9, 2015 by Mona, Hotel Management
We apologize for the breakfast challenges that we had during your stay. We hope that you will stay again so that we can deliver the guest experience that you expect from Holiday Inn Express.
Comment from Hotel Management
Jan 9, 2015 by Mona, Hotel Management
We are sorry that you had to face out breakfast challenges during your stay. I am also sorry that the elevator noise was a problem for you. We hope that you will stay again and we can get you a better room placement and provide the breakfast you expect from our brand.
4 out of 5
Recommended
for Families
by A verified travelerfrom Mountain View, CA

Its good enough

Posted Jan 2, 2015
Pros: Clean
Cons: The breakfast was out of food too early in the morning.
Location: Location to Joshua Tree is perfect.
If you are the corporate/suburban type, then this is the place for you, when it comes to 29 Palms.
Comment from Hotel Management
Jan 9, 2015 by Mona, Hotel Management
We are pleased to hear that you enjoyed your stay. We hope to see you on a future visit to Joshua Tree National Park.
Comment from Hotel Management
Jan 9, 2015 by Mona, Hotel Management
Thank you for taking the time to tell us about your stay. We hope that you'll come back and see us again.
Comment from Hotel Management
Jan 9, 2015 by Mona, Hotel Management
Thank you for taking the time to tell us about your stay.
4 out of 5
Recommended
for Couples
by Andreasfrom Stockholm

bra hotell

Posted Jan 2, 2015 on Hotels.com
Bra hotell för besök i Joshua tree park. Saknade säkerhetsbox på rummet.
5 out of 5
Recommended
for Couples
by Parita

This traveler left a rating score only Posted Dec 31, 2014 on Hotels.com