Terrace/patio

Reviews of Oasis Inn & Suites Joshua Tree - 29 Palms

3 out of 5
Oasis Inn & Suites Joshua Tree - 29 Palms
71809 29 Palms Highway, Twentynine Palms, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 388 out of 1007 reviews" "
Rating 8 - Good. 371 out of 1007 reviews" "
Rating 6 - Okay. 140 out of 1007 reviews" "
Rating 4 - Poor. 67 out of 1007 reviews" "
Rating 2 - Terrible. 41 out of 1007 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

James

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The housekeeping staff never did our room. The attached restaurant does not serve alcohol, and is not open for breakfast. For these shortcomings the hotel is too expensive.
Stayed 2 nights in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 19, 2024
We're sorry you were unhappy with your stay at the Oasis Inn & Suites Joshua Tree-29 Palms. Thank you for your review.

6/10 Okay

David

Basic hotel. Roomy, but dated. Clean. Acceptable for what's in the area. Price is ok.
Stayed 2 nights in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 18, 2024
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and pricing! Thank you for choosing our hotel, and we look forward to your next visit with us.

6/10 Okay

Richard

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
small bath towels
Stayed 2 nights in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 16, 2024
Thank you for your feedback, Richard. We have shared your concerns with the management team. We do hope you will consider staying with us again in the future.

8/10 Good

Charlene

Liked: Cleanliness, amenities
Was a nice and clean place to stay for our short trip
Stayed 2 nights in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 15, 2024
Thank you for your recommendation. We look forward to your return to us in the future.

8/10 Good

Brenda

.
Stayed 2 nights in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 15, 2024
Thank you for being our guest and sharing your experience. We look forward to welcoming you back!

10/10 Excellent

Erika T

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop on our way to Vegas. We wanted to see Joshua Tree and didn't expect much more than a hole in the wall but this Oasis Inn and Suites was clean inside and out, has an onsite Mexican restaurant (order at the counter seat yourself), basically right next door to a stater brothers and dollar tree amongst other stores. They were a bit shifty to be honest, so it was even better that the hotel felt like it was in a different area/very safe even though it was right next door. The room was big and clean, everything we needed. The pool and jacuzzi were great! Get gas in Joshua tree before heading to vegas- nearest stop is 80 miles away. We are Joshua Tree novices, Skull Rock was an amazing stop for us. Beautiful boulders, rock climbing with the kids, great grip on the rocks so maybe gloves if you plan on being out there for a bit.
Stayed 1 night in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 15, 2024
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 15, 2024
We appreciate your five star rating! It was a pleasure having you stay with us, Yogesh! Please come back again.

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room that got nice and dark at night good location to the park.
Stayed 2 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 14, 2024
Thank you for providing feedback on your recent experience at the Oasis Inn & Suites Joshua Tree-29 Palms. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities
$190 a night to sleep in the 1970s no thanks.
Stayed 1 night in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 8, 2024
We're sorry you were unhappy. Thank you for being our guest, Michael.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient distance to the north entrance of Joshua Tree Park. Hotel was clean and a good price. Food choices seemed limited in the area unless you want Mexican.
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 8, 2024
It was great having you as a guest at the Oasis Inn & Suites Joshua Tree-29 Palms. We hope to welcome you back again in the future.

10/10 Excellent

Neetu

Liked: Cleanliness
.
Stayed 2 nights in Apr 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 7, 2024
Thank you for your five star feedback! Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to us!

6/10 Okay

Patricia, Skillman

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is convenient if you’re going to Joshua Tree. But it’s in a bad shape. It’s safe and clean but it’s old and definitely needs major renovations.
Stayed 3 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 7, 2024
Thank you for being our guest at the Oasis Inn & Suites Joshua Tree-29 Palms. We're glad to hear our location worked out well for your needs, Patricia. Your feedback is always welcome here.

6/10 Okay

Maryann

Liked: Staff & service
TV wasn't working, staff was in our room two nights in a row trying to fix it, but was a service issue they said they would give us a credit for the inconvenience, when we check out clerk just offered a sorry. Hallway carpets were dirty. Overall not a bad place to stay.
Stayed 4 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 6, 2024
We sincerely apologize for your inconvenience and we do hope you will consider staying with us again in the future for a much better outcome.

8/10 Good

S

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Large clean rooms, plenty of hot water. Of course, the property age shows, but the beds, linen and overall cleanliness was excellent. Very convenient to food and national park.
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 3, 2024
We are happy to hear you had a positive experience with us at the Oasis Inn & Suites Joshua Tree-29 Palms! We value your input and we look forward to another opportunity to serve you in the future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
We had a nice stay!
Stayed 4 nights in Mar 2024
Response from Michele, Night Audit Front Desk on Apr 2, 2024
Thank you Ms Lisa. Please come on back to visit , we would like to make it a perfect 5!

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness
The front desk people are really accommodating they make me heck in earlier than regular hours.
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 31, 2024
Thank you for staying with us recently. Our staff genuinely cares about providing an enjoyable stay to all of our guests. We look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 Excellent

SongHuah, Placentia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is a bit high. Other than that, everything went well!
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 31, 2024
We're glad you enjoyed your time spent with us at the Oasis Inn & Suites Joshua Tree. We look forward to welcoming you back.

10/10 Excellent

krystal

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all enjoyed the pool, it was clean. rooms were clean too. location was great for what we were there for, everything was within 10min drive. the staff was great and every helpful. I need to print out something for work and there was no hesitation on the front desk she help me out.
Stayed 2 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 27, 2024
Your comments are important to us at the Oasis Inn & Suites Joshua Tree-29 Palms as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Civa

Stayed 4 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 16, 2024
It is a pleasure to read your rating of the Oasis Inn & Suites Joshua Tree-29 Palms. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Excellent

Krystal

Stayed 2 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Apr 15, 2024
Thanks so much for your great review! We appreciate it.

10/10 Excellent

Ximena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for what we were looking for , we stayed here for a tournament that was just right down the street . The staff was so friendly & always looking to take care of us . The hotel has a little Mexican place in the lobby which was delicious & super convenient, the staff at the restaurant was very friendly as well . Will stay here again if the opportunity arises.
Stayed 2 nights in Mar 2024
Response from Michele, Night Audit Front Desk on Mar 26, 2024
Ximena--We are thrilled that we met your needs for your stay here during the tournament. We aim to please and provide excellent guest care. Thank you for acknowledging our efforts! We would welcome you back anytime as well!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful updated for the price. Restaurant has excellent food although slow service.
Stayed 1 night in Mar 2024
Response from Michele, Night Audit Front Desk on Mar 26, 2024
Hello Melissa--thank you for the generous rating! As far as our Nydia's Kitchen, anything that is excellent takes time to produce when it is all prepared fresh. We are happy that you enjoyed your stay and the delish authentic Mexican food. Come again!

2/10 Terrible

Niki

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The second night of our stay, we had very loud neighbors. I phoned the front desk three separate times from midnight until 1 AM and asked for them to please assist in telling them to quiet down. It took me calling for the last time threatening to call the police in order for them to do something. The overall experience with the front desk staff was very unpleasant, and it ruined the stay.
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 25, 2024
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

Niki

Traveled with family
Disliked: Staff & service
I had to call the front desk three times about very noisy neighbors between the hours of midnight and 1:00am and the front office staff did not seem to care. It took me having to say I was going to call the police for them to shut down the loud neighboring room. Woke me up and kept me up the remainder of the evening.
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 25, 2024
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.

8/10 Good

Constance

Traveled with partner
Liked: Cleanliness, staff & service
This is a perfectly adequate hotel for visiting Joshua Tree National Park. It is safe and quiet. We had Room 201 which had a King sized bed; the room was huge and it was very quiet. The staff are exceptionally polite and responsive. It serves as a good base if you will be focused on getting out everyday. It is close the North Entry and Joshua Tree entries to the park as well as to 49 Palms Oasis. It is near a grocery store for food.
Stayed 5 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 25, 2024
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Kathleen S, Yucaipa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was nice and quiet to sleep.hotel was not full....no restaurant open on site but local dining at rib co was good
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 25, 2024
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 23, 2024
Thank you for your five-star reivew, Jeremiah! Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attractions and dining options. Ice machine was not available on second floor, Pool and hot tub were great after a day of hiking in the park. Will stay there again next time we are traveling.
Stayed 5 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 20, 2024
We're so glad you enjoyed your stay with us at the Oasis Inn & Suites Joshua Tree-29 Palms and we look forward to having the pleasure of your company in the future.

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 20, 2024
Thank you for being our guest. We appreciate your feedback!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worn, dirty elevator carpet, lack of close dining options.
Stayed 2 nights in Mar 2024
Response from Michele M. Night Audit on Mar 19, 2024
Good evening Jeffrey, on behalf of the entire staff here at Oasis Inn & Suites 29 Palms, we are working at improving the interior of our hotel. We appreciate you bringing that to our attention. As far as food options go, we have Nydia’s kitchen with wonderful Mexican food made fresh right in the hotel lobby. As well as several other restaurants within walking distance. Thank you for your review and hope to see you again soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 18, 2024
We're so glad we meet your expectations and we look forward to welcoming you back again in the near future.

8/10 Good

Fayola

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Water wasn't draining in bathroom but they fixed it. Nice stay for a short trip.
Stayed 3 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 18, 2024
Thank you for taking the time to share your experience. We hope to have another opportunity to welcome you back.

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 18, 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Angela

Traveled with family
Liked: Staff & service, property conditions & facilities
We rectory spent four nights at the Oasis Inn. The rooms are clean, the staff is very nice and helpful, and the location is excellent.
Stayed 4 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 16, 2024
Thank you for your great review of the Oasis Inn & Suites Joshua Tree-29 Palms! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!

8/10 Good

Shaun, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access to Joshua tree National park North entrance. Nice pool and hot tub to treat tired muscles after day hikes. Mexican restaurant in hotel that’s very good with nice staff. They’re awaiting their alcohol license, it’ll be nice to have a cold beer with the fine food. We’d stay here again.
Stayed 7 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 14, 2024
Thank you for choosing to stay with us at the Oasis Inn & Suites Joshua Tree-29 Palms. We are happy to know that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

8/10 Good

tim

Liked: Cleanliness, property conditions & facilities
Clean, quiet and easy access. No complaints for an economical overnight stay
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 13, 2024
Thank you for choosing the Oasis Inn & Suites Joshua Tree-29 Palms. We hope to show you an even more comfortable stay next time.

10/10 Excellent

Mike, Los Alamitos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been the perfect launch point for our desert adventures. Staff have always been friendly and helpful and the amenities are everything we needed. Well done.
Stayed 1 night in Feb 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 13, 2024
Thank you very much for your amazing review, Mike! We appreciate you and thank you for your valued business.

8/10 Good

Fe, san mateo

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and safe.
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 12, 2024
We appreciate your business and we're glad you felt safe and you found your accommodations clean. We look forward to welcoming you back again on your next visit.

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for the price. The room was comfortable. It is a bit dated, and the shower made a little noise, but we enjoyed our stay.
Stayed 3 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 11, 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was not having a good day. Other than that the room was good and had a good stay.
Stayed 1 night in Feb 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 11, 2024
Thank you for staying with us recently. We apologize for our front desk staff and we're glad to hear that overall your stay was a good one. We appreciate your valued business and look forward to welcoming you back again.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a super market and some dining.
Stayed 2 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 11, 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Oasis Inn & Suites Joshau Tree-29 Palms.

10/10 Excellent

Jaclyn

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 11, 2024
This review made our day! Thank you for your recommendation and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late in the evening and our rooms were exactly as we had reserved. The staff person who checked us in was friendly, kind, and quick to get us into our rooms and made our very tired and late check in with our families a breeze. The hotel is located very close to the 29 Palms entrance to Joshua Tree NP.
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 10, 2024
Guest satisfaction is a top priority at our hotel; for that reason, we truly appreciate your comments regarding our hotel. We continue to reach for ways to improve the guest experience in all areas and hope you will experience those continued efforts on your next visit.

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness
Clean and very basic. Staff personnel unremarkable but did the job. Surrounding area with only the barest of amenities but to be expected in the desert! No frills lodging for a night while we visited Joshua Tree NP.
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 9, 2024
Thank you for staying with us recently at the Oasis Inn & Suites Joshua Tree-29 Palms. We appreciate your feedback and we look forward to your next stay with us, Gordon!

10/10 Excellent

Terresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value near Joshua Tree National Park
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 7, 2024
Thankyou, Terresa! We're glad you found our price for value paid good and that our location worked out well for you. Please come back to us when you visit the area.

8/10 Good

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was clean and comfortable. Pool was not heated and the hot tub was way too hot. Check in and check out was easy. The restaurant downstairs was okay.
Stayed 3 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 6, 2024
I'm pleased that you found our hotel to be welcoming and comfortable. We try to think of everything that would contribute to a great stay for our guests! Thanks again and please stay with us again when you are in the area.

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 7, 2024
Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to us!

4/10 Poor

Al

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Internet (Wi-Fi) was down or very slow all night Tv streaming was impossible due to movie pausing every 3-5 min to buffer or reload Very diss appointed No free breakfast as noted on the travel site Property is located in a poor community with a homeless camp very nearby Good location for the NP
Stayed 2 nights in Mar 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 5, 2024
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, air con works well not noisy
Stayed 1 night in Feb 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 2, 2024
Thank you for staying with us recently. We appreciate your wonderful feedback.

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service
If you have a street-side room, expect it to be pretty noisy. We had a suite at about the same price as a regular room and it was clean, spacious and very comfortable.
Stayed 2 nights in Feb 2024
Response from Oasis Inn & Suites Joshua Tree-29 Palms on Mar 2, 2024
Thank you, Lee! We're so pleased you found your accommodation clean, spacious and super comfy! It was a pleasure having you as our guest and we look forward to your return to us at the Oasis Inn & Suites Joshua Tree-29 Palms.