1200 Centennial Spur, I-84 Exit 173 Hwy 93, Jerome, ID
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
OK, but shower had a steady, annoying, drip. Wouldn't change rooms, although they might not have had another room available.
Thyra
Stayed 1 night in Apr 2024
Response from Whytney on Apr 18, 2024
Thank you for your review of our hotel. We greatly appreciate your feedback. We are terribly sorry that you did not enjoy your stay in our rooms. We strive to make every guest stay a perfect one.
It was an ok place for a quick stay. The bed and pillows were very comfy!
Cody
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!
The room was clean and comfortable but access to and from the property a little odd. Did I drive in from the wrong direction? Had to drive around to find how to access out onto a main street.
Lynn
Stayed 1 night in Mar 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. We do apologize that you had trouble finding our entrance. In the future we hope to produce better signage for our patrons to avoid these mishaps. Thank you again!
Really nice for the price. Soft comfortable beds, good lighting and outlets. Small, but good breakfast. Remote heat/AC controls right by a bed. Seems to be recently updated. Good location by freeway, but quiet. In-room Keurig coffee maker (that we had to clean. water came out dirty and there was a hair in it!) Would stay there again.
Tina
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!
10/10 Excellent
Pat
Traveled with partner
Apr 10, 2024
Easy to find, close to eating and perfect location for interstate travelling. Priced reasonable as well.
Staff was extremely friendly and helpful.
Pat
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!
Great little place to spend the night along the freeway when traveling. The rooms are clean and they've done some renovations. We like the laminate floor versus the carpets. The beds were comfortable. We would sleep here again as part of a future road trip.
Vincent
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!
The elevatoe was unavailable, room was on the 3rd floor, furniture and carpets were dirty
Andrea
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel. We appreciate your feedback. On behalf of all our staff, we would like to apologize to you that you had this horrible experience. In the future we will work on better informing guests about possible closures of amenities we provide. Thank you again.
For an inexpensive pet-friendly hotel, it was very clean and newly renovated
Richard
Stayed 1 night in Mar 2024
Response from Whytney on Apr 2, 2024
Thank you for your review of our hotel. We greatly appreciate your positive review. If you have any suggestions that may go to the betterment of our guest experience, feel free to give us a call.
10/10 Excellent
Leanne
Mar 31, 2024
Leanne
Stayed 1 night in Mar 2024
8/10 Good
Robert
Business traveler
Mar 27, 2024
Liked: Amenities
Property was great except shower went hot n cold
Robert
Stayed 1 night in Mar 2024
Response from Whytney on Mar 27, 2024
Thank you for your review of our hotel. We are sorry that your stay with us failed to completely meet your expectations. We greatly appreciate your provided feedback.
Thank you for your review of our hotel. On behalf of all our staff, I would like to apologize for failing to meet your expectations. We have several renovations planned where we hope to meet all of our guest expectations. Have a great day.
Thank you for your review of our hotel. We greatly appreciate all of your feedback.
10/10 Excellent
Kyle
Mar 15, 2024
Kyle
Stayed 1 night in Mar 2024
Response from Whytney on Apr 4, 2024
Thank you for your review of our hotel! Your feedback is greatly appreciated. If you have any suggestions on services that may better our guest experience, please feel free to let us know.
The sheets are dirty. And the floor. Room has a bad smell to it.
Toni
Stayed 1 night in Mar 2024
Response from Whytney on Mar 12, 2024
Thank you for your review of our hotel. We appreciate your feedback. On behalf of our staff, we want to apologize for failing to meet your expectations during your stay. We do hope that in the future you bring complaints to our immediate attention so that we may fix them to your expectations.
The bed was great; room was large; unique shower stall. It was a bit difficult to get to with the service station next door.
Gloria
Stayed 1 night in Feb 2024
Response from Whytney on Mar 4, 2024
Thank you for your review of our hotel. We appreciate all your feedback and that you enjoyed your stay with us! We look forward to seeing you in the future.
The hotel was just fine and better than I expected. I only would have liked having breakfast served a bit earlier. The biggest problem I had was finding the hotel. My GPS took me to the wrong place and then once I was in the area finding the actual entrance to the hotel in the dark was difficult.
Susan
Stayed 1 night in Dec 2023
Response from Whytney on Dec 27, 2023
Thank you for the review of our hotel. We are pleased that you enjoyed your stay with us. Due to the position and location of the hotel we are unable to have a fully dedicated parking lot for our facility. Have a great day.
The front desk employees were extremely nice and helpful. The room was clean and quiet. As others have said, it would be nice to have hard boiled eggs at breakfast, not just pure carbohydrates. I am glad they had tea, not just coffee.
Carrie
Stayed 2 nights in Dec 2023
Response from Whytney on Dec 25, 2023
Thank you for your review of our hotel. We greatly appreciate all your feedback and are constantly looking for ways to improve our hotel. We will take all suggestions into consideration. Thank you for your time in writing this review.
Thank you for your review of our hotel. On behalf of our staff, we would like to apologize that we could not have made your stay any better. Please feel free to reach out to us and give feedback about your stay that could have made it better. Have a wonderful day.
2/10 Terrible
mary
Traveled with partner
Dec 19, 2023
Disliked: Staff & service
Didn’t have anywhere to stay and our only option was this hotel would not let us stay here. Was very rude and had absolutely no empathy. Told we would get a full refund because they wouldn’t allow us to stay and never got a refund!!!! 0/0 would never recommend anyone to stay here.
mary
Stayed 1 night in Dec 2023
Response from Myranda F. on Dec 20, 2023
Hello, we are sorry we were unable to accommodate you due to our no-locals policy. If you are experiencing trouble with your refund, please contact Expedia.com as everything has been taken care of on our end. Thank you and we wish you well in your future travels.
6/10 Okay
Richard
Dec 17, 2023
Richard
Stayed 1 night in Dec 2023
Response from Whytney on Dec 18, 2023
Thank you for your review of our hotel. On behalf of our all our staff, I would like to apologize that we did not meet your standards. Please feel free to reach out to discuss what we could have done to make your stay with us better.