Front of property

Reviews of Fairfield Inn and Suites by Marriott Burley

2.5 out of 5
Fairfield Inn and Suites by Marriott Burley
230 W. 7th Street North, Burley, ID

Reviews

9.4

Exceptional

Rating 10 - Excellent. 508 out of 726 reviews" "
Rating 8 - Good. 172 out of 726 reviews" "
Rating 6 - Okay. 28 out of 726 reviews" "
Rating 4 - Poor. 13 out of 726 reviews" "
Rating 2 - Terrible. 5 out of 726 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff great facility great breakfast
Stayed 1 night in Apr 2024
Response from Mary Kathryn on Apr 22, 2024
Thanks for the kind words, David. We appreciate you choosing Fairfield Burley!

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Staff was Awesomely Amazing.
Stayed 2 nights in Apr 2024
Response from Mary Kathryn on Apr 9, 2024
Thank you for choosing to stay here with us at Fairfield Inn and Suites Burley, Noe. I am thrilled that you enjoyed our amazing staff!

10/10 Excellent

Julie

Traveled with partner
Staff was amazing property was very clean and secure. We were able to get ground floor which is important to us. Breakfast had a wide variety and was hot along with great coffee. I absolutely stay here again
Stayed 1 night in Apr 2024
Response from Mary Kathryn on Apr 9, 2024
Thank you for the compliments to our amazing staff and delicious breakfast, Julie. We here at Fairfield Inn and Suites Burley appreciate you.

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities
It’s was great love that the service was awesome.
Stayed 2 nights in Apr 2024
Response from Mary Kathryn on Apr 9, 2024
Thank you, Paula!

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient easy access
Stayed 1 night in Apr 2024
Response from Mary Kathryn on Apr 9, 2024
I am glad that you enjoyed our convenience, Randy!

10/10 Excellent

Milt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to freeway, restaurants. Quiet, and reasonably priced.
Stayed 1 night in Apr 2024
Response from Mary Kathryn on Apr 3, 2024
Thank you for choosing Fairfield Burley, Milt! I am glad that you found our hotel to be clean and conveniently located.

8/10 Good

Philip

Stayed 1 night in Mar 2024
Response from Mary Kathryn on Apr 22, 2024
We hope that we can provide you with a five-star experience next time that you are in the area, Philip!

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely one of the best places we have spent a night. Highly recommend ed
Stayed 1 night in Mar 2024
Response from Mary Kathryn on Mar 27, 2024
We are thrilled to hear this, Virgil! Thank you for staying with us here at Fairfield Burley, we genuinely appreciate you.

10/10 Excellent

Vamsi

Liked: Staff & service, property conditions & facilities
Excellent ambience!!
Stayed 1 night in Mar 2024
Response from Mary Kathryn on Mar 20, 2024
Thank you, Vamsi!! We appreciate you!

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and visiting
Stayed 1 night in Mar 2024
Response from Mary Kathryn on Mar 4, 2024
I'm thrilled to see that you enjoyed our convenient location, Susan! Thank you for choosing Fairfield Inn & Suites Burley.

6/10 Okay

Theresa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smaller than expected and king size bed sheets were too small for bed. Breakfast was good and the hot tub was nice (although foamy). Didn't hate it but will likely choose somewhere different next time.
Stayed 1 night in Feb 2024
Response from Mary Kathryn on Feb 26, 2024
We're so sorry to hear that you did not have a good experience here with us, Theresa. I apologize that our room and bed sheet sizes were not up to your expectations.

10/10 Excellent

Christian

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mary Kathryn on Feb 12, 2024
We here at Fairfield Inn and Suites by Marriott Burley really appreciate the five-star review, Christian!!

8/10 Good

Ben, Pullman

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Mary Kathryn on Feb 12, 2024
We appreciate you, Ben!

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024
Response from Mary Kathryn on Feb 12, 2024
Thank you, Lisa, for choosing Fairfield Burley! We appreciate the rating!

4/10 Poor

Praveen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My feedback is purely based on the unavailability of non-Tesla chargers. I called and the staff confirmed that there are non-Tesla charger on site. However, upon arrival around 10:30p after a long drive, found that there are no non-Tesla chargers. I had to step out and find a charger and return around midnight. Such a trouble and huge disappointment.
Stayed 1 night in Dec 2023
Response from Mary Kathryn on Jan 11, 2024
I am so sorry to hear about this incredible inconvenience, Praveen. I will be sure to bring this to the attention of our General Manager knowing that he will be able to educate our associates more thoroughly on our EV charging amenity.

8/10 Good

Pamela

Stayed 1 night in Dec 2023
Response from Mary Kathryn on Feb 12, 2024
Thank you for taking the time out of your day to leave us with a post-stay guest review, Pamela. We here at Fairfield Inn and Suites Burley appreciate you.

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mary Kathryn on Jan 2, 2024
Thanks for the five-star rating, Terri. We appreciate you!

10/10 Excellent

Sanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not far from the freeway and very comfortable.
Stayed 1 night in Nov 2023
Response from Mary Kathryn on Dec 1, 2023
Thank you for choosing to stay here with us at Fairfield Burley! I am so glad to see that you enjoyed our convenient location and comfortable guestrooms. We appreciate your patronage, Sanette.

8/10 Good

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Response from Mary Kathryn on Nov 21, 2023
Thanks for choosing Fairfield Burley! I am glad that you were able to take advantage of our convenience. We appreciate you, Celina!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the cleanliness and neatness of the facility. Plenty of parking with easy access.
Stayed 2 nights in Oct 2023
Response from Mary Kathryn on Nov 1, 2023
Thank you for the five-star review, Thomas! We here at Fairfield Inn Burley appreciate you. I am thrilled to see that you enjoyed our cleanliness and neatness. Take care!

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little loud but everything else was great
Stayed 1 night in Oct 2023
Response from Mary Kathryn on Nov 1, 2023
Seth,Thanks for choosing Fairfield Inn and Suites Burley!

8/10 Good

Margaret

Traveled with group, Traveled with partner
Liked: Amenities
Most friendly staff, rooms good and appreciative of the morning breakfast🤗
Stayed 1 night in Oct 2023
Response from Mary Kathryn on Nov 1, 2023
Margaret,Thank you so much for the kind words about our staff!! We here at Fairfield Burley appreciate you.

8/10 Good

Brent

Stayed 2 nights in Oct 2023
Response from Mary Kathryn on Nov 1, 2023
Brent,Thank you for taking the time to leave us with a post-stay review!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mary Kathryn on Oct 26, 2023
Kenneth,I am delighted to see a five-star post-stay review! Thank you for choosing Fairfield Burley; we appreciate you!

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean, right off the highway.
Stayed 1 night in Oct 2023
Response from Mary Kathryn on Oct 24, 2023
Thanks, Lynn! I am glad to hear that you enjoyed our clean guestrooms and convenient location. We appreciate that you chose Fairfield Burley.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Oct 2023
Response from Mary Kathryn on Oct 24, 2023
Thank you, Eric. We here at Fairfield Inn and Suites Burley appreciate you! I am so glad that you had a very pleasant stay.

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time my husband and I have ever stayed in a hotel . Our experience was amazing and we will definitely be coming back again!!!
Stayed 2 nights in Oct 2023
Response from Mary Kathryn on Oct 24, 2023
Sydney,We here at Fairfield Burley really appreciate that you took the time to leave us with a post-stay review. I am thrilled to know that we were able to make your first hotel stay a great one! We are already looking forward to your return! Take care!

6/10 Okay

Daniele

Stayed 1 night in Oct 2023
Response from Mary Kathryn on Oct 24, 2023
Daniele,We are sorry to see that you did not enjoy your time spent here with us.

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2023
Response from Mary Kathryn on Oct 24, 2023
Donald, thank you for the review. I am glad to see that you enjoyed your time spent here with us. We hope that we have the opportunity to provide you with a five-star stay next time that you are in Burley!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
The hotel was spotless AND put out the best breakfast offerings we have seen since Covid hit. Kudos to the very nice staff there.
Stayed 1 night in Oct 2023
Response from Mary Kathryn on Oct 16, 2023
Thank you for the kind words, Rebecca!!!I am so glad to see that you enjoyed our delicious breakfast! We appreciate you and hope to welcome you back to Fairfield Burley next time that you are in the area.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome harbor after a long day of driving. Safe, clean and very friendly staff. Breakfast was wonderful!
Response from Mary Kathryn on Oct 16, 2023
Gary,I am thrilled to see that you felt safe and clean while here at Fairfield Burley. Thank you for the compliments towards our amazing staff and delicious breakfast!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very co.forable hotel. Breafast was great.
Stayed 1 night in Oct 2023
Response from Mary Kathryn on Oct 11, 2023
Barbara,Thank you for the five-star review. We appreciate you taking the time out of your day to provide us with feedback. I am glad to see that you enjoyed our breakfast. Thank you for choosing Fairfield Burley, we appreciate you! Take care.

10/10 Excellent

Katie

Great option for one night stay while driving thru town. Room was clean and comfortable. Breakfast is a bonus.
Stayed 1 night in Sep 2023
Response from Mary Kathryn on Oct 4, 2023
Katie,We are so glad that you chose Fairfield Inn and Suites by Marriott Burley!Thank you for the kind words. I am thrilled to see that you were able to enjoy our clean guestrooms and great breakfast. Safe travels!!

10/10 Excellent

Brie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mary Kathryn on Oct 4, 2023
Brie,Thank you for taking the time to leave a five-star review on your time spent here with us at Fairfield Inn Burley!!

8/10 Good

mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoys staying at Fairfield inn. it is always clean and supporting staff ready to assist
Stayed 2 nights in Sep 2023
Response from Mary Kathryn on Oct 4, 2023
Thank you, Mike! We appreciate you!!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff member was very friendly and helpful.
Stayed 1 night in Sep 2023
Response from Mary Kathryn on Oct 4, 2023
Sarah,We here at Fairfield Inn and Suites by Marriott Burley really appreciate the five-star review. Our staff loves seeing that they were able to leave an impact on guest impressions. Take care!!

10/10 Excellent

Reyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mary Kathryn on Oct 4, 2023
Reyana,Thank you for taking the time to leave a post-stay rating of your time spent here at Fairfield Inn Burley

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario.
Me gusta mucho este hotel, todo está cómodo y muy amables los de la recepción, el desayuno muy rico. Lo recomiendo.
Stayed 1 night in Sep 2023
Response from Mary Kathryn on Oct 4, 2023
Julio-Gracias por las amables palabras. Me alegra mucho ver que haya disfrutado de nuestro amable personal y del delicioso desayuno.

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated at dead end of a quiet road but an easy walk to several shopping and eating locations. Front desk staff reccomended an excellent local resturaunt that offered deck dinig on the river. We will return again!
Stayed 1 night in Sep 2023
Response from Mary Kathryn on Sep 18, 2023
Rick,Thank you for choosing Fairfield Inn and Suites by Marriott Burley! I am so happy to see that you enjoyed our convenient location.It is always so great to see that our guests enjoy our staff's favorite local eats. Thanks for the kind words, we look forward to your return!!

6/10 Okay

Paul, petaluma

Liked: Staff & service
Bed was very uncomfortable
Stayed 1 night in Sep 2023
Response from Mary Kathryn on Sep 18, 2023
Paul,I am so sorry that you found your bed to be uncomfortable. We hope to provide you with a five-star stay next time that you are in the area.

10/10 Excellent

Kevin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 1 night in Sep 2023
Response from Leslie Ann on Sep 12, 2023
Kevin, thank you for your 5-star review about your recent stay with us at Fairfield Inn and Suites by Marriott Burley! Safe travels and we are looking forward to serving you again soon!

10/10 Excellent

MaryLou

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Good breakfast. would defiantly stay again.
Stayed 1 night in Aug 2023
Response from Leslie Ann on Sep 6, 2023
MaryLou, thank you for the wonderful feedback! We are glad that you found the amenities and staff to be 5-star. We hope to see you again at Fairfield Inn and Suites by Marriott Burley!

8/10 Good

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, smelled good and clean.
Stayed 2 nights in Aug 2023
Response from Leslie Ann on Sep 6, 2023
Skyler, thank you for your great feedback, and we are glad to know that your stay at Fairfield Inn and Suites by Marriott Burley was wonderful! See you again soon!

10/10 Excellent

John jr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Leslie Ann on Sep 6, 2023
John, we are thrilled to know that your time with us at Fairfield Inn and Suites by Marriott Burley was wonderful. Thank you for leaving your review!

10/10 Excellent

Bryan, South Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2023
Response from Mary Kathryn on Aug 31, 2023
Bryan,Here at Fairfield Inn & Suites Marriot Burley we value our friendly staff. Thank you for the kind review, we greatly appreciate it.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mary Kathryn on Aug 31, 2023
Donald,Thank you for taking time out of your day to provide a 5 star review for Fairfield Inn & Suites Marriot Burley. We greatly appreciate it.

10/10 Excellent

Leonid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EV charger for Tesla works great. Clean and Good overall. If your room above internal swimming pool, you may experience noise until pool is closed.
Stayed 1 night in Aug 2023
Response from Chloe on Aug 23, 2023
Leonid,Thank you for the 5/5 rating. We are pleased to read that you had a nice stay. Safe travels, and we look forward to having you visit us again in the future.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Chloe on Aug 23, 2023
Susan,Thank you for your review!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Met my expectations for a Marriott facility
Stayed 1 night in Aug 2023
Response from Chloe on Aug 18, 2023
William,As a valued customer, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!

10/10 Excellent

Richard

Stayed 1 night in Aug 2023
Response from Leslie Ann on Sep 6, 2023
Richard, we are delighted to know that you enjoyed your stay with us at Fairfield Inn and Suites by Marriott Burley! Thank you for your feedback!