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Reviews of La Quinta Inn & Suites by Wyndham Twin Falls

2.5 out of 5
La Quinta Inn & Suites by Wyndham Twin Falls
539 Pole Line Road, Twin Falls, ID

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1019 reviews" "
Rating 8 - Good. 209 out of 1019 reviews" "
Rating 6 - Okay. 48 out of 1019 reviews" "
Rating 4 - Poor. 32 out of 1019 reviews" "
Rating 2 - Terrible. 15 out of 1019 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to major road.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 19, 2024
Thank you for your review, John. I am pleased to hear that the location of our hotel worked out well for you during your stay. Thank you again for your review and we hope to see you again soon!

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 19, 2024
Shelia, thank you for the review of your stay with us. I am pleased to hear that my staff and hotel treated you well during your stay in Twin Falls. Thank you again for taking the time to leave a review and we look forward to your next stay with us!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Good property, but you should revisit the policy of closing down breakfast at 9:00am rather than 10:00am.
Stayed 2 nights in Apr 2024
Response from Sam H. AGM on Apr 18, 2024
Jon, thank you for taking the time to leave us a review of your stay. I am pleased to hear that you found our property to be good during your stay. I will let you know that our breakfast hours do change depending on the day of the week, 6am-9am on the weekdays, 7am-10am on the weekends. We are sorry for any confusion this may have caused. Thank you again for taking the time to leave us a review and we hope to see you again soon!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 18, 2024
Thank you for the review, Richard. I am happy to hear that you enjoyed our beds during your trip. Thank you for taking the time to leave us a review, and we hope to see you soon!

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very clean, free breakfast was great. Really better than we expected
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 18, 2024
Thank you, Deborah, for taking the time to review us. I am pleased to hear that our hotel treated you well during your stay with us. Thank you again for your review and we look forward to seeing you again soon!

10/10 Excellent

Susan, Auburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large with high ceilings which made it seem more spacious (top floor). Beds were clean and comfortable although there was a small stain on the bedspread. The road next to the hotel was a bit noisy in the evening and early morning but pretty quiet during the night but the rooms on the back side of the property would probably be very quiet (we were right in the front corner). The bathroom is a good size with walk-in shower but only shampoo and a bar of soap were provided so if you need more that that bring your own. The breakfast was one of the best we had on our long road trip. Very good selection of hot and cold foods and teas, coffees and juices.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 14, 2024
Susan, thank you for taking the time to leave us a review. I am pleased that overall you had a great stay with us, though I am saddened to hear of the issues with the bedspread and the noise level in your room. I will address these with our team. Thank you again for your review and we look forward to your next stay with us!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 14, 2024
Thank you, Peter, for your review. I am pleased that you had a good stay with us. We hope you'll come back again soon to enjoy our 24 pool and complimentary breakfast. Thank you again!

10/10 Excellent

Richard L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with locations of dinners, tv problems and which way to get back on the freeway.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 10, 2024
Thank you, Richard, for taking the time to review us. I am pleased to hear that our staff went above and beyond in taking care of any issues and questions you had. I will share that with them. Thank you again for the review and we shall see you again soon!

2/10 Terrible

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 12, 2024
Tracey, thank you for taking the time to leave us a review. I see you said you love this place, but also gave us a 1 out of 5. If there is anything we can do better please reach out to us that way we can provide the best experience possible. Thank you again for your review and we hope to see you again soon.

10/10 Excellent

kawanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Apr 2024
Response from Sam H. AGM on Apr 8, 2024
Kawanda, thank you for the review of your stay with us. I am pleased to hear that you found our hotel to be clean and our staff to be friendly. I will share those encouraging remarks with my team. Thank you again for taking the time for a review and we look forward to your next stay with us!

8/10 Good

Gregory, Council

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite. Just what we expected. La Quinta is always a good choice, never been disappointed.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 7, 2024
Thank you, Gregory, for your review. I am happy to hear that you find La Quinta to have good and consistent stays. Thank you again for your review and we look forward to your next stay!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Apr 5, 2024
Thank you, Natasha, for your review. I am pleased to hear that you had a great time staying with us and we look forward to your next stay here soon!

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and did not smell like smoke or dogs. The staff was friendly. The pool is open 24/7. The breakfast has many options and was good.
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Apr 4, 2024
Jennifer, thank you for taking the time for a review. I am pleased to hear that you had a great stay with us, and that our amenities served you well. Thank you again for the review and we hope to see you again soon!

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Apr 4, 2024
Tracey, thank you for taking the time for a review. I am saddened to hear that your stay did not reach the standards that we hold ourselves to. We hope you'll come stay with us again soon that way we can show you how great we truly are!

10/10 Excellent

Ryan, Rochester

Liked: Staff & service, property conditions & facilities
Easy parking with trailer. Clean room.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on Apr 4, 2024
Thank you for the review, Ryan. I am pleased to hear that our parking lot was spacious enough for your vehicle and that our hotel was clean during your stay. I will share those comments with housekeeping. Thank you again for the review and we hope to see you again soon!

10/10 Excellent

vicky

Liked: Property conditions & facilities
Staff was nice and friendly. Room was clean and quiet
Stayed 2 nights in Mar 2024
Response from Sam H. AGM on Apr 4, 2024
Thank you for the kind words, Vicky. I am pleased to hear that our staff was great with you and the hotel was good as well. I will share this with our team. Thank you again for the review and we look forward to your next trip with us!

10/10 Excellent

Rita

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Very friendly and helpful staff. Price as advertised.
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Apr 4, 2024
Thank you for your review, Rita. I am pleased to hear that you enjoyed the hotel and found everything to be as advertised. Thank you again for taking the time to review us and we look forward to seeing you again soon!

8/10 Good

Brooke

Business traveler
Liked: Cleanliness
Lovely area
Stayed 2 nights in Mar 2024
Response from Sam H. AGM on Apr 4, 2024
Brooke, thank you for the review of your stay. I am pleased to hear that you found our hotel to be in a lovely area. Thank you again for your review and we look forward to your next trip with us!

8/10 Good

Dan

Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 28, 2024
Dan, thank you for taking the time to leave us a review. I am pleased to hear that you enjoyed your stay with us and we look forward to seeing you again soon!

8/10 Good

DaNaie, Elko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Mar 2024
Response from Sam H. AGM on Mar 28, 2024
Thank you, DaNaie, for taking the time to leave us a review. I am pleased to hear that you had a nice stay while with us. I will share with our team. Thank you again for your review and we hope to see you again soon!

8/10 Good

Khrista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our air conditioning didn’t work
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 28, 2024
Thank you, Khrista, for your review. I am saddened to hear that there were some issues with the A/C in your room during your stay. I will address this with our team to prevent any further instances. Thank you again for the review and we hope you'll come back to enjoy the pool and our other amenities again.

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 28, 2024
Lana, thank you for your review. I am glad to hear that you had a good experience with us and we hope you'll come back again soon!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean rooms. Breakfast could use an upgrade. Place had no orange juice. No apple juice. Had a tropical alternative that tasted bad.
Response from Sam H. AGM on Mar 21, 2024
Thank you for taking the time to review us, Richard. I am glad that overall you enjoyed your stay with us, though I am saddened to hear of the issues with breakfast during your stay. I will address this with them to prevent any further instances. Thank you again for taking the time to review us and we hope to see you again soon.

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice and have thoroughly enjoyed both stays. Reasonable rates, clean, modern, excellent amenities, wonderful continental breakfast. We’ll be back again.
Stayed 2 nights in Mar 2024
Response from Sam H. AGM on Mar 28, 2024
Craig, thank you for your review of your stay. I am glad that you have enjoyed both of your stays with us and that our hotel suits you well. Thank you again for the kind words and we hope to see you again soon!

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind service, clean room, we felt safe and had a nice quiet night.
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 21, 2024
Nicole, thank you for the kind review. I am pleased to hear that you enjoyed the hotel and felt safe during your stay. I will share these comments with our team. Thank you again for your review and we hope to see you again soon!

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was ok. Pillows were terrible
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 21, 2024
Diane, thank you for the review. I am saddened to hear of the issues with the bed and pillows during your stay. I will have my team look into this to prevent further issues. I will also let you know that we are scheduled to undergo a renovation here soon. We hope you'll come back and enjoy us again then!

10/10 Excellent

Loretta

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice place and friendly people, clean
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 17, 2024
Thank you, Loretta, for your review. I am glad to hear that you found our hotel to be nice and clean and our staff to be friendly. I will share your comments with them. Thank you again for taking the time to leave us a review and we look forward to seeing you again soon!

10/10 Excellent

Daniel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Great property and friendly staff.
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 17, 2024
Daniel, thank you for taking the time for a review. I am happy to hear that you stay was very enjoyable and that our staff was great during your stay. I will let them know of your comments. Thank you again for your review and we look forward to seeing you again soon!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 21, 2024
Thank you Nicole for taking the time to leave us a review. I am pleased to see that you enjoyed our hotel, and we hope that you'll come back and enjoy us again soon!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shirley at the front desk was amazing. Great service and a great smile to make our stay the best
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 17, 2024
Sharon, thank you for your review of your stay with us. I am happy to hear that Shirley did a great job of making you feel welcome and to have your best stay. I will share this with her. Thank you again for your review and we look forward to seeing you again soon!

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Sam H. AGM on Apr 5, 2024
Robert, thank you for the review of your stay with us. I am happy to hear that you had a great time while staying and we look forward to seeing you again soon!

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and got their late at night and got checked in quickly
Stayed 1 night in Jan 2024
Response from Sam H. AGM on Mar 17, 2024
Thank you, Nancy, for your review. I am happy to hear that our hotel and staff treated you well after a late night of travel. I will share this with them. Thank you again for taking the time to leave us a review and we look forward to seeing you again soon!

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice and clean. The location was great.
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 14, 2024
Charlotte, thank you for taking the time to leave us a review. I am happy to hear that you found our hotel to be very nice and clean and had a great experience with us. I will share these comments with our team. Thank you again for taking the time to leave us a review and we look forward to seeing you again soon!

10/10 Excellent

Lindsey

Stayed 3 nights in Mar 2024
Response from Sam H. AGM on Apr 4, 2024
Thank you, Lindsey, for taking the time to review our hotel. We are pleased to hear that you had an exceptional stay with us and we hope to see you again next time you are in the area!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and great staff.
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 12, 2024
Robert, thank you for taking the time to leave us a review. I am happy to hear that you enjoyed our property and found our staff to be great. I will share this with them. Thank you again for the review and we look forward to seeing you again soon!

8/10 Good

John

Liked: Property conditions & facilities
Nice place, roomy rooms, nice breakfast, beds were a little too soft:
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 12, 2024
John, thank you for the review. I am glad that you enjoyed your overall experience with us, though I am saddened to hear of the issue with the mattress. I will let you know that we are scheduled to undergo a renovation here soon and we hope you'll come back and stay with us again then!

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Staff & service
Did not clean our room or provide towels. Pool was cold. We do not plan on staying there again!
Stayed 3 nights in Mar 2024
Response from Sam H. AGM on Mar 12, 2024
Nicole, thank you for taking the time to leave us a review. I am saddened to hear that there were issues with the cleanliness of your room and also with the pool. I will address this with our staff to prevent further instances. Thank you again for taking the time to let us know of your stay and we hope to prove how great we can be next time around.

10/10 Excellent

Melanie

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious nice hotel. Makes you feel at ease bring kids and pets with a small pet fee and the whole hotel being pet friendly you don’t need to feel stressed. The room feels thoroughly cleaned and the 24 hr hot spa with jets and indoor pool was such a nice treat after a long stressful day.
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 12, 2024
Melanie, thank you for the kind words. We are happy to hear that you had a great experience and found our pet policy to work well for you. I will share the comments with our team. Thank you again for the review and we look forward to seeing you again soon!

10/10 Excellent

Larry, Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff...clean room and workout facility. Nice lobby and breakfast area.
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 12, 2024
Thank you for your review, Larry. I am happy to hear that our staff was great and that you found the hotel to be nice. Thank you again for taking the time to review us and we look forward to seeing you again!

10/10 Excellent

Steve

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice La Quinta property. A little on the dates side however a very nice property with wide hallways, large rooms and a nice breakfast area. Good value. Highly recommend it!
Stayed 1 night in Mar 2024
Response from Sam H. AGM on Mar 3, 2024
Steve, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your overall stay with us. I will also let you know that we are scheduled to undergo a renovation in the near future so we hope you'll stay with us again!

8/10 Good

Patricia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Nice place to stay with our dog while traveling.
Stayed 1 night in Feb 2024
Response from Sam H. AGM on Mar 2, 2024
Patricia, thank you for your review. I am happy to hear that our pet policy worked out well during your time with us. Thank you again for the review and we look forward to seeing you again soon!

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind. We like the 24 hour pool and hot tub. Hot tub was big. Rooms are spacious. I like the frig, microwave and coffee nook.
Stayed 1 night in Feb 2024
Response from Sam H. AGM on Mar 2, 2024
Thank you for taking the time to review us, Michele. I am pleased to hear that our staff treated you well and that your found the amenities to be a great perk. Thank you again and we look forward to you coming back soon!

8/10 Good

Doug

Liked: Staff & service, amenities, property conditions & facilities
Clear and, amenities.
Stayed 1 night in Feb 2024
Response from Sam H. AGM on Mar 2, 2024
Thank you, Doug, for your review. I am happy to hear that our amenities served you well and that your found our hotel to be clean. I will share the comments with our team. Thank you again for the review and we look forward to seeing you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sam H. AGM on Mar 2, 2024
Karen, thank you for taking the time to leave us a review. I am pleased to see that your had an exceptional experience while staying here and we hope you'll come back again soon!

10/10 Excellent

kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The pool was a little cloudy. But the rooms were clean and fully stocked. The breakfast was good and an excellent variety or juices and coffees as well.
Stayed 1 night in Feb 2024
Response from Sam H. AGM on Feb 25, 2024
Kris, thank you for your review. I am glad that you found everything to be great overall during your stay. I am saddened to hear of the issue with the pool however. I will let my team know to prevent further instances. Thank you again for the review and we look forward to seeing you again soon!

8/10 Good

David R

Stayed 1 night in Feb 2024
Response from Sam H. AGM on Mar 21, 2024
Thank you, David, for your review. I am pleased that you had a good time with us. We hope you'll come back and enjoy our 24 hour pool and complimentary breakfast again soon!

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful.
Stayed 1 night in Feb 2024
Response from Sam H. AGM on Feb 23, 2024
Thank you for your review, Bryan. We are happy that you found everything to be wonderful. Thank you again for the review and we look forward to seeing you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sam H. AGM on Feb 23, 2024
Karen, thank you for your review. We are glad that you had an exceptional stay with us and we look forward to you coming to stay with us again soon!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom needed upgraded!
Stayed 1 night in Feb 2024
Response from Sam H. AGM on Feb 19, 2024
Gary, thank you for your review. I am happy to hear that overall you had a good stay with us. In regard to the bathroom, we are scheduled to undergo a renovation here in the future and we hope you'll come back and stay with us again then!