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Reviews of Motel 6 Lindale, TX

2 out of 5
Motel 6 Lindale, TX
13307 County Road 472, Lindale, TX

Reviews

6.2
Rating 10 - Excellent. 74 out of 389 reviews" "
Rating 8 - Good. 98 out of 389 reviews" "
Rating 6 - Okay. 82 out of 389 reviews" "
Rating 4 - Poor. 61 out of 389 reviews" "
Rating 2 - Terrible. 74 out of 389 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Mold in the bathroom and bugs in the room
Stayed 2 nights in Apr 2024

4/10 Poor

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom were nasty. Red marker, pen or something all over the floor. The pillows were flat and had no fillingZ
Stayed 1 night in Mar 2024

8/10 Good

James

Liked: Cleanliness
Stayed 3 nights in Mar 2024

2/10 Terrible

Cynthia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled terrible even for a smoking room. Table was broken off the wall. The tub was constantly running water. Occupants of neighboring room commented about my son being there and I quote “there’s a little boy out here” very uncomfortable feeling in general
Stayed 1 night in Mar 2024

8/10 Good

Regina

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Evelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Check in was quick and easy, staff friendly. Mattresses were very hard. Bathroom was dirty. Bed covers were stained. Guest were loud most of the night. Would not recommend staying there.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Evelyn,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t have high expectations
The hotel is not clean, the towels were a dingy off white color. The towels need to be discarded. The hotel itself need renovation. The bed was beyond hard, woke me out my sleep with a backache. The bathroom water wasn’t hot as well. The couch in the room was dirty, also needs to be removed. No lamp to even plug in usb to charge phones like most hotels or motels. The dresser which was suppose to be mounted was on the ground when I arrived to the room
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi TravelerThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Anthony

Stayed 1 night in Dec 2023

10/10 Excellent

Lacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast check in,stores and food places close by
Stayed 1 night in Dec 2023

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lachelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and convenient. Clean room.

10/10 Excellent

PAT, Henderson

nice and quiet
Stayed 1 night in Nov 2023

6/10 Okay

Susan

I requested, when booking with Expedia, a room on ground level. Motel 6 said they didn’t get that message.
Stayed 1 night in Nov 2023

4/10 Poor

Lanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
The water was not hot when i took a shower, the bed was hard as a rock
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Lanie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Look like the floor had been flooded and no coffee pot
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable!
The place was quiet, clean and safe. And most importantly comfortable! I laid down and was asleep moments later.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Brenda,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Poor

DARLENE

Liked: Cleanliness, staff & service
Disliked: Amenities
The bed mattress was horrible Painful to sleep on.
Stayed 9 nights in Sep 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Michelle

Stayed 2 nights in Sep 2023

8/10 Good

Jose A

Stayed 2 nights in Sep 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches
I booked room for 2 nights the room was dirty and had roaches a lot of them. I went to office and told them and asked to change rooms. They said they would send someone up to clean the room I told them it didn't need cleaning it needed exterminator. They said they'd handle it. I left and came back later. There were still roaches and even one of the dead ones that had been there earlier was still in the same place so obviously no one even came to clean. I checked out and asked for a refund. they refused. Will never stay there again. I would stay away if I were you.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Melissa,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Charlie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never again
The floor was coming up, the tub was worn out, the bed was hard as could be. When you walked into the lobby feel like they did not know what air condition was. Just all around a very poor choice. The furniture in there was very outdated
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Charlie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very quiet and peaceful and the people are very friendly understanding and will help you in anything that they can it’s a very family friendly
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Marcus,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 Terrible

Kaleb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opened the door an cockroaches were everywhere, looked like bed bugs crawling all over bed. Immediately left an they never refunded my money
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Kaleb,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Breanna

Stayed 1 night in Jul 2023

6/10 Okay

Gary

Traveled with family and small children, Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
If all you need is a place to sleep, they'll leave the light on for ya
Stayed 1 night in Aug 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Soledad

Stayed 2 nights in Jul 2023

10/10 Excellent

Billeye

Stayed 1 night in Jul 2023

2/10 Terrible

JERRY

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not like the front desk attitude. They didn’t like us booking with Orbitz. They said orbitz didn’t reimburse them enough. They demanded $25 Cash deposit, not a credit card for incidentals. Much better hotels in the area.
Stayed 7 nights in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Jerry, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

traci

Stayed 1 night in Jul 2023

4/10 Poor

Rubye

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed uncomfortable
Stayed 3 nights in Jun 2023

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Motel 6 Lindale Stay
The hotel is in decent shape and maintained. The rooms are nice, just what you would expect , not disappointing, newly updated. Convenient to Tyler , right next to QuikTrip off I20, it’s relatively quite. Safe area. I have stayed at this property several times and is my choice in the area for price and convenience and always what you expect with no disappointment.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 5, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Thomas

Business traveler
Disliked: Cleanliness, property conditions & facilities
Black mold in the bathroom pool not in use. Could not watch do to poor reception
Stayed 4 nights in Jun 2023

6/10 Okay

melissa

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This Motle 6 was just like every other one. you get what you pay for. the bathroom was dirty the fridge didn’t work well no blow dryer and yellow stains on one of the bed sheets. very strong odor. almost like mold but not?!?
Stayed 1 night in Jun 2023

2/10 Terrible

Terri

Traveled with pets
Nothing, the place was dirty and totally unacceptable!!!!! I will never stay there again!!!! Your company should not book at this place again, I will never use your services again if this is the type of services you agree with!!!!!!
Stayed 4 nights in Jun 2023

4/10 Poor

Cynthia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel staff called me just before 6 pm on my check in date to tell me that my room had plumbing problems and they had no other rooms for me. Disappointed with the late notice and no consolation - I feel they should have got me another room at another hotel. Hotels were at a premium this weekend due to the storm, and I had booked this room a week prior. This caused me to find another room at another hotel at more than double the price.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great
Stayed 1 night in May 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Nancy Y. on Jun 14, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Jennifer

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: walking distance to ihop and Burger King or convince store, shower water stayed hot for 4 people, staff was super nice and helpful, price was the cheapest. Cons: we found fleas in the bed, the bed mattress were super hard and only 2 extremely soft pillows per bed, wall paint peeling and lamented floor coming up so I’d recommend major update. Staff came by at 9am to clean and woke us up since no do not disturb signs when check out isn’t until 11. I understand they have to clean rooms early. Pool was closed, had stagnant water and a trash. If we spent more time I would have stayed at my favorite place instead which costs more.
Stayed 2 nights in May 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness
An ordinary place
The room was a plain Jane room with a non operating bathroom fan and dingy. This was the second room issued since the first room had a broken toilet seat and they had nobody to fix it. The cleaning person opened my door at 8:45 am to clean out my room which startled me, even though check out was at 11am.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on May 9, 2023
Hi Joseph, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 Poor

Paula

Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom ceiling was covered in black mold. There was no lobby, just a window. It was centrally located and close to everything. The dish tv services were awful as well as the internet. Won't ever stay there again.
Stayed 1 night in Apr 2023

2/10 Terrible

margie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023