Ratings based on 129 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom Colorado
Loved having so much roomPosted Mar 30, 2015
Pros: We all liked the the amount of room/bathrooms we had.The rooms were clean, too.
Cons: The pool could have been clean and the hot tub could have been big enough for two people. The dishwasher was in very poor condition.
Location: nearby restaurants
We had two Queen beds, two bedrooms and two bathrooms. For my three children and I, it was wonderful to have the extra room and pull-out sofa. The appliances in the kitchenette were pretty old, but they worked. The breakfast was a little better than I expected. We'll be back -- you just can't beat the two bedrooms and two bathrooms when we all need to leave at the same time in the morning.
for Familiesby Frankfrom Arlington,Texas
Tyler tripPosted Dec 29, 2014 on Hotels.com
Everything at the hotel was A one! However the upstair bed was too soft!! It made my back hurt. Other than that this is a great place to stay!! If in the Tyler area again, I will stay there.
for Familiesby Yvettefrom San Antonio
UT Tyler GraduationPosted Dec 18, 2014 on Hotels.com
We booked our stay according to the photos; the main photo mainly and I was completely disappointed! It is an old apartment complex turned hotel suites. Which could have been a great place, but they are old. My main problem was the layout of the hotel, due to being an apartment complex. My family & I were there to celebrate my Commencement Ceremony from UT @ Tyler (big day for me) and family came in from 5-6 hours away. 2 members NEEDED elevators and since they were the ones with 2 beds, their rooms were upstairs (no elevators). We ended up enjoying our stay because they show must go on and I worked too darn hard on earning my Master's degree that we made the best of it! BUT they should not be allowed to present themselves as they do in the pictures. To add information, for 2 mornings my family had to deliver breakfast to those handicap members (not very convenient). I was told the breakfast was good by my family, the rooms were clean. That is it.
for Getaway With Friendsby Wilbertfrom Bonham
Relaxing weekendPosted Dec 17, 2014 on Hotels.com
Quiet neighborhood, close to a wonderful Chinese restaurant. Excellent, quiet facility, clean, comfortable. We will be back!
for Familiesby A verified traveler
Perfect spot for weekend family time!Posted Dec 15, 2014 on Hotels.com
In Tyler for graduation weekend and this hotel was five minutes from the university and lots of restaurants. Perfect location. Looks like converted apartments. Little minor dings and things around, but nothing was broken. Everything was clean and there was plenty of space for five adults and a child. We had the two bedroom suite. Hot breakfast available each morning and the service was great. Would definitely stay here again. Ask for first floor though if you have trouble with stairs. This wasn't a problem for us, but just something to note for others.
for Familiesby Stephaniefrom Dallas, Texas
highly recommendPosted Dec 13, 2014 on Hotels.com
Check in was pleasant and hassle free. Checkout was much the same way even better
for Couplesby A verified traveler
Posted Dec 1, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Louisiana
A good choicePosted Nov 4, 2014
Pros: The helpful staff.
Cons: Keep the milk colder.
The best thing about this hotel was the check in staff. Upon check in, I asked if they had milk for sale in their little food store. They didn't, but the clerk got me a few small cartons of milk from the breakfast carts for free. He also gave me local directions and extra pillows. The room was average. The room was clean and comfortable. Nothing about it stood out as being outstanding, but it definitely was comfortable. There was plenty of space in the room, too. The morning breakfast had a great variety. They had eggs, potatoes, waffles, oatmeal, juice, sausage, cereal, muffins. Definitely one of the better breakfasts included with hotels stays I have had.
for Everyoneby A verified traveler
Just there a few hoursPosted Nov 3, 2014
Took a quick nap but all seemed well.....Need better signage..Hard to find room and even entrance to hotel.
for Everyoneby A verified travelerfrom Niantic, IL
Lots of room, comfortable bed, fans were filthyPosted Oct 30, 2014
Pros: Lots of space, all of the TVs, breakfast, pool
Cons: The ceiling fans needed cleaned and there were cookies on top of one of the light fixtures.
Breakfast was very good, Nice laundry facilities, be careful if you have a disabled or elderly person because there are a lot of steps. Our bed was on the 3rd floor! There were 3 TVs and 2 bathrooms and 2 bedrooms!