Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel for the price

Posted Jun 28, 2014
Hotel was located very close to the University. Staff was very informative, friendly and helpful. Would highly recommend based on my visit.
5 out of 5
Recommended
for Everyone
by Sha Sha from Henderson, TX

A short but wonderful visit!

Posted Jun 10, 2014
Pros: The guest room.
Cons: The room rate.
I was in Tyler over the weekend for my granddaughter's High School Graduation. It was a long, hot day but coming back to our cool room was much appreciated. The bed was just right....not too soft but not too firm. Beautiful d├ęcor....as always!
3 out of 5
by A verified traveler

Adequate hotel near UT Tyler

Posted Apr 13, 2014
Shower took a long time to warm up and then would only be warm but never hot. Front desk staff very helpful.
5 out of 5
Recommended
for Everyone
by Jenna from Waxahachie, TX

Trip to Tyler for ceremony at University of Texas

Posted Apr 11, 2014
Pros: The rooms were amazing and the bed was so comfortable.
Cons: Other than the construction going on in front of the hotel, I liked everything about it!
Location: Super close to UTT and shopping. Great location!
Everything was great at this hotel! Super clean and a very friendly staff. The evening appetizer buffet was nice and breakfast was outstanding.
3 out of 5
by Eliza

Don't book on a wedding weekend.

Posted Apr 8, 2014
Pros: location
Cons: private rooms for non wedding guests
Location: Tyler Rose garden
We had an unfortunate experience in that a wedding downstairs from our room turned into a redneck brawl at 11 pm. The entire wedding guest group spent the two days of our stay hanging out below our room smoking cigarettes and yukking it up. Don't know if the hotel counseled them on courtesy but regardless it didn't stick.
5 out of 5
Recommended
for Everyone
by Luis from San Antonio

Great place to stay for a business trip.

Posted Mar 26, 2014
Pros: It's new and very clean.
Cons: I could see how noise transmission through floors and walls could be a problem. They transmit sound very easily in this hotel.
Location: Good location. Villa Montez and Stanley's Famous Pit BBQ are a must.
New hotel, very clean, friendly staff and a good breakfast.
5 out of 5
Recommended
for Everyone
by Tony from Spring, Texas

Beautiful hotel

Posted Mar 16, 2014
Pros: everything
Cons: wireless internet, if you stop using it then later on when you back you have too sign in again need to improved it.
Location: the hotel is closed to everything : restaurant, mall .......
Hotel staff very friendly , breakfast fresh and hot
5 out of 5
Recommended
for Everyone
by A verified traveler

Sooo relaxing

Posted Mar 16, 2014
We were extremely pleased with this hotel! We were pleasantly surprised with the friendly atmosphere and comfortable surroundings.
5 out of 5
Recommended
for Personal Event
by Becky R. from Katy, Texas

Excellent choice of hotel

Posted Jan 22, 2014 on Hotels.com
Everything was great about this hotel, I truly recommend it.
3 out of 5
Recommended
for Business Travelers
by Kylie from Houston

One night stay

Posted Jan 18, 2014 on Hotels.com
Rooms are large. Kitchen is furnished. Very friendly staff. I'll definitely be staying at this hotel on every business trip up to Tyler.