Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
80% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional hotel.

Posted Nov 1, 2013
Pros: 5-star staff. Comforatable rooms and great food.
Location: Aquarium very close by is a must-see.
Faboulous hotel with exceptional staff, fine spa services and great reaturants.
4 out of 5
Recommended
by Andrew

Far away from town

Posted Jul 4, 2012 on Hotels.com
It takes 45 mins from hotel to Hakata station by shuttle bus. The restaurants are expensive. Isolated location is good for wedding function or couple honeymooners, good ocean view from the rooms. But swimming is not allowed in the sea.
3 out of 5
by A verified traveler

Luigans spa and resort

Posted Jan 7, 2012 on Hotels.com
The hotel is very nice but the rooms cost way more then it is worth. The spa is amazing the massage was the best I ever had I definitetly recommend the spa. The location was far from everything but it is right next to the marine park.
5 out of 5
Recommended
by A verified traveler from Sydney, NSW, Australia

Pleasant experience

Posted Dec 26, 2011 on Hotels.com
The hotel room is huge, particularly for a hotel in Japan. We had a beautiful sea view from our room. Good decoration and maintenance of the hotel. The location is a bit far from the city centre, but there were free and regular shuttle buses between the Hakata Station and the hotel. It can be easily reached by train as well although must pay careful attention on the schedule of the last train (I think around 22.30) otherwise you will be stranded in the middle of nowhere.
4 out of 5
Recommended
by A verified traveler

Posted Feb 9, 2011 on Hotels.com
Hotel was clean and the staffs were very friendly. Only item of concern was that the hotel could not exchange currency nor willing to accept any other currencies othen than Japanese "Yen". Also, if you are looking to have some cocktails/drinks at the lobby bar ensure to be there before 10pm as they take last order at 10 and close at 11pm. Enjoy.