Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Galt, CA

Wonderful and very relaxing!

Posted Mar 20, 2015
Pros: Comfortable, convenient, quiet, and relaxing Comfortable, convenient, quiet, and relaxing!
Location: Shopping, dining, and close to venue we needed to go to was great!
We had a very comfortable night's sleep and a super good breakfast! Loved the pillows and mattress and all the bedding! We will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
Inexpensive, clean room, friendly staff, decent breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2015
Very comfortable and quiet, staff very nice love coming here
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Great stay! Loved it.... I think I would definitely go back and stay there again. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, nice hotel

Posted Jan 20, 2015
Our room was clean, staff was friendly and hotel was located next to restaurants, grocery store and gas station. Will stay here again.
5 out of 5
Recommended
for Families
by Conradofrom Manila

Family repeats often.

Posted Dec 14, 2014 on Hotels.com
We visit relatives in Union City often and this is our default hotel to stay in. Clean, attentive staff, adequate breakfast,and located in the heart of the City's commercial center.
2 out of 5
by A verified traveler

Posted Dec 1, 2014
I had stayed here a couple of years ago and had a great experience. This time the hotel was dirty, unkept and very uncomfortable. I would never stay at this hotel again. I'm pretty sure there was illegal activity happening after hours when we arrived. I would not let my children stay in this hotel. Felt very creepy! On a positive note. The lady at the front desk the next morning was very apologetic and helpful!
5 out of 5
Recommended
for Personal Event
by Maungfrom Fontana

Very nice and clean place to stay with your family

Posted Dec 1, 2014 on Hotels.com
Very nice one to stay in Bay area
5 out of 5
Recommended
for Couples
by Anafrom Riverside,CA

Great Trip

Posted Nov 26, 2014 on Hotels.com
Great stay! Front Desk staff was courteous and amazing!
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Terrible hotel stay

Posted Nov 26, 2014 on Hotels.com
Absolutely terrible hotel stay. Positives: the location is good, the hotel seems nice enough, the breakfast was a good selection for a continental breakfast, room was clean, bed was comfortable, Bath & Body works brand amenities are a nice extra. Major Problems: 1) The internet was not working properly AT ALL which turned into a many hour ordeal. I called the front desk for the first time around 7:45 pm. Veronica (I think) was very kind, responsive and helpful, but once it moved beyond her area of expertise, it went straight downhill. They connected me to tech support several times. They'd reset the internet, it would work and then crash. After about two hours, they tell me I have to move rooms to get internet access. So, I pack my room and move, not happy. Three hours into the mess, I'm still working on it.Somewhere after 11 pm, I call again when it crashed. There had been a shift change (at 11?) and the two women who had been working on this just moments before did NOT bother to tell their colleague about the matter!! I later received an apology card was slipped under my door from the staff though the situation was never resolved. 2) The EVEN WORSE part! I got in the shower in the morning and after a couple minutes, the water simply stops. I call the desk. "OH, we were going to call all the rooms to let guests know the water was being turned off" Unacceptable! I was never called. I had to call FOUR times over 30+ minutes to get it fixed.