Ratings based on 3,428 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2015
Wonderful stay. Rooms are small but not uncomfortable. Fantastic central location within walking distance of so many restaurants and shops. Very reasonable cost-wise.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Turkey/Istanbul

Perfect location

Posted Mar 25, 2015
Perfect lication and friendly staff. Rooms are small and some rooms have a wall in front of the windows.
4 out of 5
Recommended
for Families
by A verified travelerfrom Istanbul

Excellent location

Posted Mar 24, 2015
Pros: Location, location, location
Cons: Rooms need renovation
Location: It's in Union Square which is center of SF in my view, so everthing and anything is close by.
Value for money hotel, room slightly small for two, instead of a cupboard, room had a small cupboard room which was very clever, very convenient hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fan

Generally recommanded and comfortable!

Posted Mar 21, 2015
1. Location: Hotel locates in the center of union square area, very convenient to go shopping, dining. 2. Traffic: Close to metro, muni bus, and cable car stops. 3 blocks to market street, which a lot of transportation ways. 3. Facility: there is no aur condition in the room, but the big fan also makes it cool enough in the room, big and comfortable bed, pretty quiet in the night, bath tub, let me to relief after whole day shopping.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jeddah

Great Location

Posted Mar 19, 2015
Pros: Location, staff, rooms
Location: cable but run in front of the hotel, so you can easily go to Fishermen Wharfs, Bowel station for public transportation and airport
Very Good Location, close to public transportation and cable car, friendly staff, clean rooms
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Good downtown hotel

Posted Mar 16, 2015
Pros: available complimentary fresh fruit, all day tea/coffee. Friendly and helpful staff
Cons: no further comment
Location: Easy walking to Powell St BART and MUNI, Market St Westfield and all major department stores
Good value for money, rooms have a small fridge and windows that open. I would stay at this hotel again
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and clean, good location

Posted Mar 15, 2015
This hotel was perfect to come back to after our long days walking around the city. It was close enough to everything that we were able to come back and rest at various points during the day, too. It was in an area that seemed mostly about shopping, which we weren't into, but it was a 20 minute or less walk to almost everywhere we wanted to go - north beach, the pier/Alcatraz ferry, Japan town, etc. It was a quick walk to the BART, too, so it was easy to get to the mission district in 15 minutes. Our room was small but not too small, it was very clean, and it was super quiet which was pretty amazing since it was in the heart of a busy area. There were free cookies in the lobby and water infused with cucumbers or fruit which was awesome. I'd stay here again for sure!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Small Parisian Type Hotel In SanFrancisco

Posted Mar 14, 2015
Pros: Location, pleasant helpful service and a feeling of safety. Everything you need is there for a small hotel.
Cons: Small bathrooms but wouldn't be possible to be made bigger.
Location: Great location for shopping, dining and walking distance to many points of interest as well as close acess to public transportation.
Small hotel with charm. Helpful pleasant staff and all you need is there for a comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orange County, CA

The Small Hotel that Has it All

Posted Mar 11, 2015
Pros: The overall feeling that we were very well taken care of.
Cons: Today, I cannot think of a thing.
Location: Everything we needed was within walking distance, access to public transportation, cabs everywhere, and just a few steps to Union
My Grandson (9 years old) and I just returned from San Francisco where we stayed at the Chancellor Hotel . When we walked into the room my grandson said,"I love this hotel". Our room was immaculate, and the decor was up to date. The services we received were way above the norm. Food service in the restaurant was excellent. The concierge was "spot on" in response to requests, Housekeeping cheerfully found our gift that was left in the room and agreed to mail it to us, and the staff set up seats outside so guests could comfortably watch the Chinese New Year Parade. I usually stay a the large hotel right down the block, but I will return to the Chancellor Hotel in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Outstanding in almost every way.

Posted Mar 10, 2015
Pros: Location, staff, wifi
Fantastic location, friendly staff, nothing was too much hassle. It's a little dated but this actually added to the character of the place. Highly recommended.