Ratings based on 2,705 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Trip

Posted Mar 25, 2015
Pros: Location
Cons: Fix the smoke detector that goes off with the steam of the shower.
The hotel has a good location, the room was small but nice, did not have a view but everything else was food.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, close to Union square

Posted Mar 22, 2015
Pros: Close to everything, right off Union square.
Cons: Time to up grade rooms, however than the prices would not be as good.
Location: Shopping, theater, restaurants, fun fun fun!
Very nice staff, close to everything and room rates are resaonable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Glendale AZ

Great Stay!!

Posted Mar 18, 2015
Staff was so pleasant and accommodating. We were able to check in 4 hours early. They were quick to offer help as my family and I moved around town.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 京都府

便利なホテル

Posted Mar 16, 2015
Pros: 町中で動きやすい!
Cons: トイレの水圧が弱い!2~3回流さないと紙が流れない
私達の部屋は別館の最上階(8F)でした。最上階は良かったけど、ここのホテルの別館は階段を1F分上がらなくてはならない!!横にエレべーターがあるが身障者専用になっている。チェックインの時にこの階段を往復する羽目になった・・・ 一般にもエレベーターを解放したらどうですか? 古くてちょっと暗い感じのホテルだけど、部屋の広さはサンフランシスコの同レベルのホテルの中では広い方。荷物を広げるのに十分なスペースが取れました。部屋の掃除スタッフが明るくて感じよかった!あえて言えばドアマンの態度がいまいちだった。 周囲は町中なのでどこへでも行きやすく、すぐ隣に日本食回転寿司があったのはうれしかった。スーパーにも近いし、軽い朝食はそこで注文して食べることもOK.良くない通りも近くにあるが、見ただけで分かるので行かなければいいし、ホテルの入り口が賑やかな人通りの多い通りに面しているので行動しやすかった。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San francisco

Very pleasant stay.

Posted Mar 14, 2015
Our overall stay could not have been nicer. The concierge to the front desk were most kind and knowledgeable. At the end of the day it was a joy to return to a well cared for comfortable room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Excellent central location and clean comfortable accommodations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom México

Super cerca de Union Square y de Cable Car stop

Posted Mar 9, 2015
Pros: Ubicación
Cons: Pudieran ampliar un poquito los baños
Está ideal la ubicación del hotel super cerca de Market street, Cable Car y de union square
2 out of 5
by A verified traveler

Not nearly as nice in person as in pictures

Posted Mar 6, 2015
Pros: Good location, close to Union Square goings-on
Location: Good location. Union Square is a fun place to spend a few days.
The hotel was quite disappointing. The pictures make the rooms look much larger and brighter than they are in person. The hotel seems to have been created by merging multiple old buildings, creating a maze of dark corridors with very worn carpets, walls, and moldings. The first room I was given did not even have a window with light coming in! It was covered in a translucent film and apparently looked directly onto a brick wall only a foot or two away. The front desk gave me a new room when I complained about it but that shouldn't have been necessary. The staff at the hotel were friendly and helpful but it's just so much more run down, dark, noisy, and small than it appears in the pictures I'm not sure how much they can do to overcome those problems.
2 out of 5
by A verified travelerfrom Cottonwood CA

Way too much money for a basic room.

Posted Mar 6, 2015
Location: Immediately outside the "premier" building entrance were bums and trash and stench. More like a back alley than a union square "resort"
Two disjointed buildings with lots of hallways and no central area. Old dirty carpets and wallpaper.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu, HI

Cute hotel in great location near Union Square.

Posted Mar 6, 2015
Cons: Staff customer service could use improvement. Basic greetings & acknowledgments were seriously lacking. Staff usually chatting amongst themselves.
Location: Union Square & all that comes with it. Powell St & Cable Cars.
In general the Handlery Hotel in San Francisco is great little hotel in a great location. Vintage but, clean & reasonably comfortable for the price - $180/day, booking thru Expedia. Unloading/Parking a little confusing as the entrance to the p garage is on the other side of the block.