Ratings based on 1,517 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Central Florida

Very close to Union Sq & walkable neighborhood.

Posted Mar 17, 2015
Pros: The front desk,bell boys & house keeping staff were all very kind & helpful.
Cons: The interior of the room could be lighter.
Location: There are tons of things to do in SFO. This hotel is centrally located.
I was there for a week end Meditation retreat.Hence did not do touristy stuff!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ELP

Perfect location, excellent hotel team

Posted Mar 14, 2015
The staff is excellent. It was our first time visiting SF and this hotel is within walking distance to everything we visited. The staff is professional, welcoming, and they go out of their way to help make your visit hassle-free, pleasant, and memorable. We stayed on the second floor near the back of the building. The carpet is a little hard (buy comfy slippers in China town or comfy socks at Sock Market at Pier 39). The hotel provides bath robes, hair dryer, plenty of towels, pillows, and shower gel. I don't use the hotel shampoos and conditioners because I use products for color treated hair. The bed is super comfy, which you'll absolutely appreciate after a long day of walking and sight seeing. Walgreen's nearby has everything you need (bath and beauty products, wine, champagne, orange juice, snacks, food, etc) The best places to shop are close to the hotel, so you can drop off your bags and shop more. Pack super light because you'll need the space for your trip home.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to union square but...

Posted Mar 13, 2015
Bad lightening in room, no view at all exept to the next wall, shower handles were difficult to operate, dry paint came from ceiling The staff was great
Comment from Hotel Management
Mar 15, 2015 by virgil, Hotel Management
Dear Traveller, Thank you for staying at Hotel Diva. May I suggest a room facing Geary Street with abundant sunlight. I hope you will think of us again on your next trip to SF. Best regards, Virgil Lopez Hotel Manager
1 out of 5
by A verified travelerfrom SF

Terrible

Posted Mar 9, 2015
This place has zero bathroom space, smallest shower heads ever made, zero water pressure, view of a brick wall, elevators that are about to break oh wait one was broke down.
Comment from Hotel Management
Mar 15, 2015 by virgil, Hotel Management
Dear Traveller, Thank you for staying at Hotel Diva. We offer various types of accommodations ranging in size with different bathroom lay outs all available on Expedia.com. We just finishing upgrading our elevators and have been inspected by the state. Both are now in full operation. Please accept my apology for the inconvenience. I hope you will give Hotel Diva another chance on your next visit to San Francisco. Best regards, Virgil Lopez Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sacramento

Chic hotel near Union square

Posted Mar 8, 2015
Nice room - trendy. View of a wall. Helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
Very friendly staff. The bathrooms were very small and there were not many outlets.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Seattle

Not bad

Posted Mar 1, 2015
Pros: Location
Location: Eat, drink, shop
Hotel staff are very nice, room was clean but needs some renovation. Bathroom walls slightly stained, holes in the wall. Room was on the 2nd floor right across from the gym. If you wanted more natural light, you could open the shades but there was no privacy. Although it was onsidered a suite, still felt slightly cramped because of the location of the sink (behind the bathroom door when open) and thefront door was very close to the next door room so everytime the people next door came and went, it felt like they were coming into your room. It's not bad, but not the greatest.
Comment from Hotel Management
Mar 6, 2015 by virgil, Hotel Management
Dear SF Native, Thank you for staying at Hotel Diva. We offer various types of accommodations with different bathroom layouts all available on expedia.com. I hope you will think of us again on your next visit to the Union Square area. Best regards, Virgil Lopez Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Haven, CT

Very comfortable & stylish, great location

Posted Feb 24, 2015
I loved my stay at Hotel Diva - I wanted a comfortable place to unwind for a few days that wasn't crazy expensive, and this hotel was perfect. The bed was the most comfortable thing I've ever slept in, and I loved the style of the rooms. The bathroom was also great, floor to ceiling mirrors, tons of space, and excellent shower pressure. The lounges in the hotel were also very cool, although I didn't see anyone using them. The elevator was a tiny bit slow because the second elevator was out of order, but it was a very small inconvenience. Location was nice and central - close to BART, Union Square, cable car stop, and walking distance to many interesting areas. One thing to note is that Geary St does border the Tenderloin area, so if you are out at night you may want to make sure you know the streets to avoid.
4 out of 5
Recommended
for Everyone
by A verified traveler

super Lage, sauber, stylisch

Posted Feb 23, 2015
Pros: Sehr nette Atmosphäre, nettes Personal und sehr zentrale Lage.
Cons: In der Nacht scheint leider durch alle Ritzen (Tür, Fenster) das Licht durch. Vielleicht geht es etwas dunkler.
Location: siehe oben
Super gelegen, direkt am Union Square. Von hier aus kann man die City entspannt zu Fuß erkunden, public Transport ist in unmittelbarer Nähe, cable car Station und der walk bis zum Ferry Building dauert etwa 15 (kurzweilige) Minuten. Direkt neben dem Hotel gibt es zwei kleine Thai-Suppenküchen - super authentisches Essen für den schmalen Taler. Restaurants gibt es zwar wie Sand am Meer, aber sie sind nicht unbedingt günstig. Aber generell ist es in SF nicht wirklich günstig - aber egal. Ein Trip dorthin ist es auf jeden Fall wert!!!
1 out of 5
by A verified traveler

Posted Feb 17, 2015
So hot. Rooms and bathroom were to time we left at 1 am. Unbarable
Comment from Hotel Management
Mar 6, 2015 by virgil, Hotel Management
Dear RR, Thank you for staying at Hotel Diva. I'm so sorry hear you had issues with room temperature. Our PTAC units have dual AC/heating functionality. I hope your recent stay with us will not deter you from returning to Hotel Diva on your next visit to San Francisco. We look forward to seeing you again soon. Best regards, Virgil Lopez Hotel Manager