Ratings based on 4,505 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Perfect boutique hotel for City break

Posted Mar 30, 2015
Excellent boutique hotel in lovely location. We explored all over New York in the week we stayed and could get around easily with the subway very close as well as staff hailing taxis for us as and when required. Staff extremely helpful and rooma cleaned to a high standard every day. Rooms not huge but suitable for a city break as I'm sure you won't be in it very often! Will definitely be returning
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

A special little spot on the Upper West Side

Posted Mar 29, 2015
Pros: proximity to public transportation, shopping and restaurants, cleanliness, uniqueness, comfort of the room
Cons: They had a coffee maker but no coffee. Front desk brought it up in about 10 mins, but made me feel that the room wasn't quite prepared for my stay
Location: Upper West Side Manhattan. Central park is nearby as well as some restaurants, but you need to get on subway to get to really good stuff (short ride)
I stayed at NYLO with my boyfriend for one night in March 2014. We really enjoyed the proximity to public transportation, the uniqueness of the room and lobby at NYLO, and the comfort of the bed!! Everyone has a different sleeping preference, but mine would be a soft mattress that feels like you're sleeping on a cloud, fluffy pillows, and soft blankets. That's what NYLO has!! It was a great place to sleep. The other perk is that you're a 2 block walk from the subway that brings you anywhere on the west side of Manhattan. You can take it south to the World Trade Center memorial, north to harlem, and get out anywhere in between (central park, great restaurants, etc). Otherwise, room was clean, hotel was different (didn't just look like something out of another hoetel chain). I didn't try the bar in the lobby, but it seemed that people were enjoying it. I'd go back!
3 out of 5
by A verified travelerfrom Mijdrecht

net hotel exorbitant duur. blijkbaar normaal in NY

Posted Mar 29, 2015
Pros: het uitzicht op de 12e verdieping
Cons: 2e stoel om in te zitten. Verwarmings radiatoren ipv hete lucht van boven uit een airco. Nu werd kamer heel warm op 2m hoogte, koel op grond.
Location: prima ligging, vooral in late voorjaar, zomer en najaar. Eind maart was ijskoud.
upgrade gekregen omdat we deelnamen aan een reunie waarbij bleek dat iedereen verschillende prijzen zou moeten betalen voor hetzelfde type kamer gedurende dezelfde periode. Hierover het hotel aangesproken werd voor iedereen de prijs naar hetzefde bedrag verlaagd en gratis wifi aangeboden ,maar dat wilden ze niet doen voor expedia ed boekingen. Alleen een upgrade zonder wifi op de kamer. Personeel is functioneel maar niet geinteresseerd in de gast. Ontbijt duur en slecht, aan de overkant beter ontbijt restaurantjes, warme maaltijd duur en matig.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom berlin

Super

Posted Mar 26, 2015
Tolles Hotel!! Super Umgebung!! Ruhig und modern! 100% empfehlenswert!
3 out of 5
by A verified travelerfrom Southport, CT

Moderate

Posted Mar 25, 2015
I was very disappointed- I assumed I was getting a view since all the images showed rooms with amazing views. I got the back of the building which was dark. The room was small and cramped without a desk or anything. The bathroom had no shelving adequate enough to hold my belongs. The tub was dirty and the sink didn't look so great either. I don't feel like I got any great deal whatsoever. The one plus was the bed and the bedding. Incredibly comfortable. The hotel staff was wonderful. I did call the front desk about a possible missing iPhone and my message was never returned. The lobby is lovey hip and fun. With so many hotels in NYC I'm not sure I would return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent option in NYC

Posted Mar 25, 2015
Pros: Quiet, small, convenient
This is an excellent property in NY. My particular room was outstanding, with a balcony and plenty of space. The wifi is very strong (also free in my case), and their location between two subway stations makes it a convenient hop further downtown. I ate in one of the two restaurants on-site (Serafina) which was so-so, not especially good value for the quality of food. There are great restaurants in the vicinity of the hotel though, and some very good cafes/coffee places close by. Try Mille Feuille, just across the street on Broadway. I really liked the small size of the property and that it feels somewhat tucked away from the madding crowds. The Upper West Side is generally a quieter part of town. I had no issues with room noise at all. I would absolutely not hesitate to book in here again and, in fact, am looking forward to my return to the property. It strikes just the right balance of value, amenities, location and quality.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Evanston IL

in the heart of the West Side

Posted Mar 23, 2015
Pros: Loved our room, facing Broadway with a large window
Cons: Music was a little too loud in the lobby when we sat there for a cup of coffee at the bar
Location: excellent - close to Lincoln Center, movie theaters, all kinds of restaurants, shopping and Carnegie Center
We had stayed at NYLO (aka On The Ave) before and it was interesting to see the changes especially to the lobby, bar, louder music, different seating arrangements
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Exceptional experience! The hotel is in a great location, the room is comfortable, and Serafina restaurant is very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2015
Super Hotel in ruhiger Lage!!!!!!! Viele kleine Cafés mit netten Angeboten! Central Park 5 min entfernt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
GREAT HOTEL! Would definitely recommend! Great location!