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I loved the location and the overall layout of the hotel. I just had a few cosmetic issues with the rooms. It was so dark in the room! Some places had light, but the area around the closet so dark. There needs to be more storage space in the bathroom too. The beds were comfortable and clean, but ...
We had never been to NYC, so picking hotel was challenging. Lots of people suggested staying near Time Square. I am so happy I decided to stay here. The location could not be any better! next door to Grand Central Station made getting around the city easy and having the Chrysler building next door ...
This was a great hotel. Far enough away from the craziness but close enough to get anywhere fast. The staff was kind and helpful and the room was beautiful. This hotel made our stay in NY even better!
As usual, we loved (almost) everything about your hotel. The Latina at the desk who signed us in actually remembered me from March 16, 2017 and before she even looked at my record said, "Welcome back!" She is really a gem on your staff. The gentlemen who checked us out offered me an umbrella, and ...
This is a great location at the theater district, close to everything. The hotel room is very small and dated and the Ac broke down twice including clogged drain showers, we called for housekeeping and sure enough they were very prompt in getting it fix.
Booking through Expedia was easy and fast. Hotel was beautiful, clean and in a great location. Staff was friendly. Check-in process was smooth and was able to check-in earlier than the 3:00pm check-in time. Room was very spacious, modern and quiet. Bathroom was very clean and beautiful.
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