The room had flies and there was hair in the shower drain.
We asked for (and had an email specifically confirming) we would get a twin room but the setup was a bed and horrible sofa bed. When I queried this the man on reception was really rude - no apologies nothing.
The breakfast was awful, I’ve been travelling around Uruguay for the past week or so and by far the works breakfast, terrible coffee.
The other guests seem to all be construction workers and they are so loud coming back in the middle of the night and leaving at 5am.
This is also not a boutique hotel, nothing boutique about it.