Outdoor pool, pool umbrellas, sun loungers
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Reviews of Hotel Remanso

3 out of 5
Hotel Remanso
Calle 20 - El Remanso, between 28 and 29, Punta del Este, Maldonado

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 103 reviews" "
Rating 8 - Good. 44 out of 103 reviews" "
Rating 6 - Okay. 13 out of 103 reviews" "
Rating 4 - Poor. 5 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRACIAS VOLVEREMOS
Todo muy bueno, limpio y la atención excelente, no pudimos pedir mas. Gracias a todo el equipo de Remanso por las atenciones y sobre todo seguridad y limpieza. El desayuno muy bueno, aunque pueden aumentar cosas saladas. gracias REMANSO
Stayed 3 nights in Oct 2023

4/10 Poor

Anna

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Know what you’re getting before you go…
I arrived at around 4pm for a 2pm checkin, our room was not ready. We were with family who had booked the same type of room. They received the last room that was ready. We were told ours would take another 30mins to prep. They did offer to comp us refreshments in the restaurant while we waited. We went to our family’s room first to leave our luggage. Nice renovated room with modern bathroom, individual airconditioner, fridge. Afterwards we did go to restaurant for a tea and juice. Once our room was ready (longer than 30 mins), we gots our things and went to our room. I was disappointed that it was nothing like the other room we’d seen. It was a triple (single beds) instead of two beds or king, looked old and worn(not renovated);fabric headboards were peeling away and bathrooms dated. Worst part was that the ac (not a unit in room but central air thru hotel) was not working well and given the hot weather we were having; made staying in the room unbearable. Not happy I was not given a superior room as ordered and a much lesser one at that. When I asked to move to another room, I was told there were no other rooms available that night and I would have to wait til the next morning (around 11am). I was only in town for 2 nights and had already wasted time waiting for a room that was unacceptable to me. I ended up leaving that night to move to another hotel where I could sleep in comfort and enjoy the rest of my short stay. I say if you take a reservation then honor it.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Staff Hotel Remanso on Aug 2, 2022
Muchas gracias por su comentario. Los esperamos nuevamente cuando gusten

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Enough
Dated hotel. Weak connectivity. Insufficient outlets. Nice people. Very good enough for a short stay
Stayed 2 nights in Jun 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

VIRGINIA

Traveled with family
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I wouldn’t stay at Aqua old smelly mould it shouldn’t be open to guests it was so bad
Stayed 2 nights in Jan 2019
Response from Rodrigo on Feb 16, 2019
You won`t be disappointed. We are indeed different. Thank you for choosing us.

6/10 Okay

Mario

Liked: Staff & service
The room was very noisy

8/10 Good

Victor, Chillan, Chile

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good price
Room was small but we knew it and did not want to spend unnecessarily. Overall, the price was good considering this was, after all, Punta del Este and the hotel was very well located, the breakfast was excellent, the staff friendly, the room clean. Only the single beds were rather narrow (a mistake by the agency got us 2 single rather than 1 matrimonial bed. But otherwise, a hotel I would recommend to anyone.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
summer in punta
Great service, great location, hotel is a bit dated, but clean.

8/10 Good

ian

Liked: Cleanliness, staff & service

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Eduardo

Traveled with family
Liked: Cleanliness
Hotel muito bem localizado. Quarto um pouco antigo. Chuveiro de qualidade mediana. Camas prcisam de reforma. Problema foi o café da manhã, muito desorganizado. A despeito do EXCELENTE funcionário Rodrigo que é um cara que faz tudo pelos hóspedes. Valeu pelo Rodrigo e pela localização
Stayed 2 nights in Dec 2023

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Razoável
Hotel antigo.
Stayed 1 night in Dec 2023

10/10 Excellent

Bruno

Stayed 1 night in Nov 2023

10/10 Excellent

AYRTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, atendeu-me em tudo que esperava!
Stayed 4 nights in Aug 2023

10/10 Excellent

joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Maria Cristina

Stayed 1 night in Jun 2023

10/10 Excellent

João Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

adair anselmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 1 night in Apr 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conforme
Stayed 1 night in Mar 2023

10/10 Excellent

graciela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia, muy amables , buena ubicación,
Stayed 4 nights in Mar 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

AURELIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vou retornar!
Stayed 2 nights in Aug 2022
Response from Mirta on Sep 2, 2022
Gracias por alojarse con nosotros, los esperamos nuevamente.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gudto
Stayed 3 nights in Aug 2022

10/10 Excellent

Rita de Cássia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Staff Hotel Remanso on Aug 2, 2022
Muchas gracias!!. Los esperamos con mucho gusto en otra oportunidad

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuloso
Stayed 2 nights in Dec 2021
Response from Mirta on Dec 11, 2021
Muchas gracias , los esperamos nuevamente

10/10 Excellent

Juarez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente equipe do hotel
Muito bom o café , a equipe muito amável, excelente localização , recepção excelente. Recomendo
Stayed 4 nights in Nov 2021
Response from Mirta on Dec 11, 2021
gracias por elegirnos , los esperamos nuevamente .

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien atendidos, cómodo y resolutivos. Volveré.
Stayed 1 night in Jul 2021

8/10 Good

Veronica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me pareció muy bueno especialmente la ubicación
Stayed 2 nights in Mar 2021
Response from Mirta on Mar 16, 2021
Muchas gracias por elegirnos, los esperamos nuevamente.

10/10 Excellent

Enrique Guzmán

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Excelente experiencia. Se tiene en cuenta el protocolo sanitario y hay alcohol en gel en todas partes. El personal de servicio es muy atento y amable. La habitación fue cómoda, confortable y el servicio diario de limpieza excelente.
Stayed 4 nights in Dec 2020

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Gabo, Costa Rica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio en la recepción y la disposición en solucionar tus peticiones, me mandaron un señor a abrirme la maleta ya que se me perdió la llave , fue muy amable.. excelente servicio se dan a los clientes
Stayed 2 nights in Dec 2019

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Teofilo

Stayed 2 nights in Dec 2019

8/10 Good

Alwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Polyana

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Remanso on Oct 2, 2019
Muy agradecidos por su preferencia. Los esperamos en otra oportunidad Saludos

10/10 Excellent

Cecilia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa escolha
Hotel aconchegante, bom café da manhã, limpo e bem localizado
Stayed 2 nights in Jul 2019
Response from Hotel Remanso on Oct 2, 2019
Estamos muy felices porque su estadía fue de su agrado. Los esperamos con mucho gusto en otra oportunidad. Saludos

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes en la recepción, en la limpieza y el desayuno. Vuelvo apenas pueda no hay nada que no me gustó
Stayed 4 nights in Jun 2019

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019