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Reviews of Park Hotel - Punta del Este

4 out of 5
Park Hotel - Punta del Este
Av. Roosevelt y Av. Pedragosa Sierra., Punta del Este, Maldonado

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 431 reviews" "
Rating 8 - Good. 152 out of 431 reviews" "
Rating 6 - Okay. 45 out of 431 reviews" "
Rating 4 - Poor. 7 out of 431 reviews" "
Rating 2 - Terrible. 8 out of 431 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alois

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Estela

Liked: Cleanliness, amenities
Great property
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities
No soap no telephone on the room no free parking
Stayed 1 night in Dec 2023

8/10 Good

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

patricia

Stayed 4 nights in Nov 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Park Hotel has reopened following a.period of.idleness and renovation. Some of the bugs were still being worked out durong our stay, but did not present problems.. The staff does a great job communicating and responding to guest requests. Transportation to/from the beaches and downtown is a bit of an issue because of location.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2020

10/10 Excellent

Claudia, Uruguay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and freshness. Lovely room. Simple and.comfy
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

Maximiliano, San Diego, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what I expected. Clean, quiet, nice! Perfect for me!
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable bed, very clean and nice staff. Very close to the Punta Shopping and within walking distance to downtown. I’ve enjoyed staying at this hotel for many years and will be returning. Only downside is the breakfast that could be better. Fresh sliced fruit tastes like it has been in the fridge for a couple days ( not so fresh )
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is improvable as is the quality of coffee!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and cheap in the off season. The coffee they served at breakfast was not good but I won’t ding them for that.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The room was full of insects at night that seemed to multiply
Stayed 1 night in Mar 2019

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor Location
We never felt very welcomed at the property. It’s a 2-star hotel in a beach town, that’s a hike to the beach. The front desk does not acknowledge you as a guest, it’s difficult to get any assistance. It’s overwhelmingly expensive to eat or drink there, so be prepared to move off-property. There isn’t much around, so the location and staff make this a no-go on revisiting.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beds felt like cushioned concrete. Literally could not sleep it was terrible. Pillows were just as bad. No tissue or lotion in bathroom or on property. Our room had a desk but no chair. We tried to call downstairs for toilet paper (in Spanish) and the front desk man just yelled ‘no English! No English!’ When we checked out we got a receipt and they called while we were on the way to the airport saying we had not paid and we needed to return. It was bizarre, especially considering they had our card on file from check in. Front desk was not helpful at all and room was not ready when we arrived at 4. Food was edible but overpriced. The man sitting next to us ordered a tuna sandwich and they brought out a sandwich with everything except the tuna. Otherwise the Restaurant staff was extremely accommodating and the pool area always had open chairs. The hotel was in a central location, clean and newer but in no way on the level of other 4-star properties. I would never stay here again.
Stayed 2 nights in Dec 2018

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Jessica, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay at Sisai. The staff are friendly and helpful, the hotel is beautiful, and the included breakfast was an impressive buffet. It is well-located in Punta del Este. My only complaint is the mattress on the bed, because it was the hardest I had ever slept on. But other than that it was a great experience!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and pleasant, the staff was attentive to the guests. We enjoyed our stay.
Stayed 1 night in Sep 2018

8/10 Good

Anni

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! AC in room did not work and street noise was loud with the windows open. Breakfast was good although minimal. Overall the experience was very nice. We would stay again. Next time we would bring our bathing suits and request a massage.
Stayed 1 night in May 2018

8/10 Good

Juan, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Nice hotel. Great swimming pool with a green park. The bed is large and very comfortable.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Disappointing
It was the second time I stayed at this hotel. I was expecting a better stay, but again I found the staff not very friendly, had to ask twice for the same thing, breakfast could be better and very unflexible with late check out, even for recurring customers. I travel to Punta del Este at least 8 times/ year. Hotel management doesn’t even try to please recurring customers. disappointing is the word.
Stayed 2 nights in Jan 2018

8/10 Good

cabezonkoika, Lima, Peru

Liked: Cleanliness, room comfort
Small but nice hotel in a convenient location
My wife and I stayed here for two nights. Our room wasn’t ready when we arrived so they let us change in the gym bathrooms. The hotel is near both beaches: Mansa and Brava. It is also very close to a shopping mall. It has a pleasant garden with a pool and a gym/spa with indoor pool. The included breakfast was fine, pretty basic; coffee was bad so I had to order and pay separately. The rooms are nice enough, very clean. The bed was comfortable. Even though we were facing the street it was still quiet. I would go back.
Stayed 2 nights in Jan 2018

6/10 Okay

Miguel, Puerto Rico

Liked: Property conditions & facilities, room comfort
Overrated hotel
For the price service was not good. On the full day we were there, we came back at 4, having left around 9 am and room was not cleaned yet. We found the maid told her room was not clean yet; we went to pool for an hour and in way back, room was not started yet! The night we arrived they had a fashion show planned for pool area. Because it rained it was moved inside including restaurant area. Since the restaurant was full we tried getting room service and we were told they were not taking orders that night. Lastly cable TV was not working. It took two days and two follow up calls to get it fixed. Nice property but service was not as expected.
Stayed 2 nights in Jan 2018

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Hotel is good value for the price (through hotels.com, otherwise it was too expensive). Breakfast was good, but eggs are charged extra. Nice pool and bar service.

8/10 Good

chepol, Buenos Aires

Liked: Cleanliness, staff & service
They charge for parking
The hotel was very adequate, clean, modern installations, friendly staff. We were only a bit surprised when they told us that to park in the underground garage there was a 8 dolar daily fee. This is surprising because this hotel is not located in the downtown area of a crowded city. This is in the outskirts of Puna DEL Este, a small summer resort, and it was not even summer! There is plenty of parking all around in the streets, but being that we had a rental car, and that rental cars in Uruguay have onerous charges should anything happen to the car, we figured we'd pay the 8 dolar fee and park in the garage anyway. When we drove down the ramp, we realized the car would not be able to turn into the garage space due to the steep ramp and tight turning radius. So even though we would have paid, we were not able to use the garage. The architect that designed that garage entrance should be called to fix this.

8/10 Good

Guy, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
medium sized boutique hotel in Punta Shopping area
The Sisai is the first Hotel on the Boulevard Gourmet, which is the local name for this street, because there are 9 very good restos here, some of them in hotels, like the Sisai. It is a boutique hotel whose greatest feature is the very large back garden with long pool, plenty of comfy lounge chairs with cushions, and wonderfully sculpted garden which provides both sunny and shady sections, and the kind of seclusion which makes spending the day there a relief. The inhouse restaurant serves a very good prix-fix lunch, 3 courses, about $18, and will serve you at the pool. The rooms are very spacious, compared to other boutiques. The spa is minimal, just a large jacuzzi pool, and warm&misty sitting area, and a massage room. I rate the Sisai, overall, as a very good, not great, boutique hotel in Punta del Este. Good value for the price. You can walk to the Punta Shopping Center in 10 minutes, which is another good feature (original language cinema is the top feature). To walk to the beach, i recommend the Playa Brava, a 15 minute walk.

10/10 Excellent

Carlos, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth while
A very pleasant 3 nights stay

8/10 Good

sisai happy.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grt hotel
One problem. Expedia advertizes a managers reception at this hotel. There wasno managers receptoon.

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alternative location if u obtain a good price
Very good Celan place Nice swiming pool decent breakfast

8/10 Good

vania, São Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisai - Family Vacations
nice and kind reception team, quiet and cozy place! we just had an issue with the credit card, there was a confusion between the local tax devolution but at the final, hopefully, everything got well!

10/10 Excellent

Alexa, San Jose Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel near many OF the highlights of P.E
Great service received during my vacation to beautiful Punta del Este!

8/10 Good

Drew, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, good service
Our room was very comfortable, and we enjoyed great service at the bar and restaurant. The outdoor and indoor pools are very clean and well-maintained. You need a car to get to just about anything, however, so this may not be the best hotel for someone who plans to hit the bars. But I imagine this wouldn't matter much for a family or for older travelers, and frankly, I think you could have a perfectly nice time in Punta del Este without leaving!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sergio, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel (nov/13).
Very well located, I would rent a bike to get into town. Very clean, it's also a spa. New building. Simple breakfast buffet , don't expect a full one, but decent. You could ask for omelette or eggs.

8/10 Good

Rick, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, modern hotel (almost new) very stylish
excellent, we'll stay again soon, very helpful staff and a great place to be away from home, reasonable breakfast and valet parking; the restaurant was just OK, the BAR had no cocktail maker (so drinks have to be straight or simply mixed). one kilometre approx. from PLAYA BRAVA and also PLAYA MANSA as well as GORLERO STREET, with dozens of restaurants and cafes to choose from; shopping PLAZA with everything to buy in a holiday resort including a Big Supermarket and Casinos all nearby. Great Place.

10/10 Excellent

Roxana, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cosy place
It is a small hotel with everything you need to feel comfortable and relaxed. The staff is adorable, welcoming and helpfull. The location is convenient, there is a Shopping Centre just one block away. Breakfast and food at the restaurant are amazingly good. Highly recommended!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is close to the peninsula and the Punte shopping center. The design is ultra modern and a bit cold with everything marble and hard surfaces. Excellent breakfast selection.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fabio Otero, Rio de Janeiro, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, either for business or pleasure
Very good property, conveniently located just a block from the Punta Shopping and a few meters from "El Palenque", certainly one of the best parrilladas in Punta Del Este. Apartments are clean and spacious, very comfortable, good bed, sheets, edredon and pillows. The only note is maybe they could replace the bench by a chair with back-rest. It is not very comfortable to type on the computer for a long time. Other than that, everything exceeded our expectations. Great breakfast, pools & spa, with a staff which is extremely courteous and professional. Great benefit for the money (avg US$ 147 / room / night). Definitely will go back and recommend it to friends and/or colleagues.

10/10 Excellent

corredor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Nice place. Personal were very helpful and paid attention during all our stay.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Marite

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable , buena relación precio calidad
Stayed 4 nights in Mar 2024

10/10 Excellent

sandra

Stayed 2 nights in Feb 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen sistema de llaves. Falta rapidez en respuesta de mensajes. Roseta de ducha no funciona. Aire acondicionado fijo en 21 gradis es frío de noche. Buen desayuno. Cama dura y sábanas ásperas. Piscina chica.
Stayed 2 nights in Feb 2024

8/10 Good

Horacio

Stayed 1 night in Jan 2024

8/10 Good

Luis Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay suficiente estacionamiento, todo Lo demás muy bien
Stayed 1 night in Dec 2023