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Check in was easy/quick. Staf have all been nice. Room was clean, air conditioner was quiet/big for me! Shower could use an update. Breakfast was very nice and Michelle was always making sure there was items were refilled quickly. She is a big !
Nice and clean room with microwave and complimentary breakfast. Interconnecting rooms available. Good choice for family road trip with small kids. Rooms on the side closer to the road are a bit noisy in the morning but tolerable.
I had a wonderful stay. Room was clean and the staff were awesome and friendly. Nice easy breakfast ready at 6 am which was a super bonus. Also Recovery Sports Bar & Grill is right next door for dining if you dont want to travel away from hotel.
We are sorry we did not meet your expectations. We continually strive to do better. Any additional comments are welcome. Thank you for staying with us.
We chose to stay here rather than the casino to go to a show. A little hard to find the street to get to the hotel and there was no sign by their driveway on that street. Rooms, personnel and free breakfast were all great. I would definitely recommend this hotel!!!!
Nice property. Great staff! Our room was facing the highway and apparently that is not where you want to be. You can hear every car or motorcycle driving alll night long and if you are a light sleeper will keep you up all night. The staff switched us out to a room facing the parking lot which was way nicer and quieter. Good job!
The pool was closed out whole 5 night stay which was disappointing for our small child that was looking forward to swimming.
Vincent
Stayed 5 nights in Nov 2023
Response from trish on Nov 28, 2023
thank you for your comments
4/10 Poor
David
Nov 14, 2023
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
False advertising
We chose the hotel because it has a pool but the pool was closed for maintenance. There was Thruway noise and train whistles all night. We won't be back.
The lady at the front desk that checked me in was so sweet. She saw I was a young female traveling alone and worked to get me a room on a higher level so I would feel safer. Everyone was absolutely wonderful and kind during my stay. The rooms are a bit small and outdated but they are clean and have everything you need. The free shuttle to the Casino is also a perk!
Alexandria
Stayed 6 nights in Oct 2023
Response from Mgmt on Oct 30, 2023
Thank you for staying with us and offering your kind words!
Clean, comfortable hotel, good breakfast. When we checked in, a sign said the pool was closed, but after checking, they told us it was good and we could use the pool. We also took advantage of the complimentary shuttle to the casino. Great overnight stay. Would stay here again.