Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

All the service for a Denver over-night ski day

Posted Jan 26, 2015
Pros: The rooms and service
Cons: Restaurants
Staying overnight and skiing from Denver can be a problem when check-out is before you're back from the slopes. The Arrabelle kept our luggage and made it available when we were finished skiing to take to the spa. We were able to shower, change and get ready to drive back to Denver. Our skiis were held and then loaded back in our car and we were heading back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing experience

Posted Jan 20, 2015
Everyone at Arrabelle was extremely kind and accommodating! When we arrived the valley helped us instantly and not only did they provide the normal service of valet, they went over and beyond to show us around the lounge area of Arrabelle and provided us with helpful information and then brought us to the front desk. The front desk was well organized. When we arrived and they asked for my last name for check in purposes, they were then able to greet me by my first name without looking at the computer or paperwork. The turn down service made you feel right at home and the overall feel of the vail village was very exciting and welcoming :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Slope side luxury

Posted Jan 14, 2015
This hotel is perfect for a skiing vacation in Vail. Ski valet keeps your skis, boots & equipment a few steps away from the gondola. The location is excellent for shopping and dining as well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Wonderful location close to gondola and ice rink.

Posted Dec 22, 2014
We truly enjoyed the vacation and snow!!! We will come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2014
Took the family (2 adults, 3 teenagers) skiing in Vail for Thanksgiving vacation. The Arabelle was highly recommended and I see why. Very friendly staff, very proactive and responsive. Requested adjoining rooms and a roll-away bed in the kids' room. Our wishes were accommodated. Super comfy, quiet room and wonderful bed and linens and pillows, slept wonderfully! Humidifiers provided (look in the closets) and used. Bathrooms large and spotless. A solid building right next to the slopes. Would definitely book again without hesitation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Dec 1, 2014
Pros: How close the chairlifts are to the hotel and the ski valet
Cons: Front desk to answer the phone promptly, turkey cooking.
Location: Skiing, walking, shopping, eating
Checked into a room with a strong musty smell, calle the front desk who found us another room although it was located in another building. I would also say that the housekeeping gentleman was very nice as he tried to clean the room to rid the smell, but to no aviail. The second room seemed to be newer and nicer although both rooms were very adequate for our needs. The ski lift is right out the back door and this proved to be very efficient for us. We often ate away from the resort, which allowed us to take the complimentary shuttle. The staff at the valet, including the shuttle drivers were very nice and accomadating each and every day. Additionally, I would note there were issues such as the smell of the first room, a turkey being cooked in the room next door which set off the smoke alarm, and the almost consistent lack of someone to answer the front desk phone when we called down. Although these problems were big, I found that the staff acknowleded the issues and tried hard to resolve them to varying degrees of success. Overall this is a nice place for those that want to enjoy both a skiing getaway and a place to relax.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful! Primo location.

Posted Nov 30, 2014
Great. Awesome. Perfect. Doesn't get much better.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville,FL

Excellent Hotel

Posted Nov 27, 2014
From the moment we arrived till we loaded up to leave the staff was excellent The facilities are first rate. Super location steps to everything. Gondola, ski shop, ski school and Starbucks Book it you won't be disappointed
5 out of 5
Recommended
for Everyone
by A verified traveler

Great customer service!

Posted Nov 18, 2014
The hotel and staff were great and provided excellent customer service. Working in a customer service industry, I can see and appreciate good customer service when I see it.
5 out of 5
Recommended
by Annefrom Staunton,Va.

Posted Oct 23, 2014 on Hotels.com
Really enjoyed our stay. Next time will be longer.