Deluxe Room, 1 King Bed | Living area | LED TV
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Reviews of The Pines Lodge, A RockResort

4 out of 5
The Pines Lodge, A RockResort
141 Scott Hill Rd, Beaver Creek Resort, Avon, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1002 reviews" "
Rating 8 - Good. 179 out of 1002 reviews" "
Rating 6 - Okay. 38 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Boulder

Traveled with partner
Liked: Amenities
Staff was great, room was quite comfortable, and EV charging was available
Stayed 2 nights in Apr 2024
Response from Leighana- Director of Rooms on Apr 14, 2024
We are happy to know you enjoyed your time here! Thank you for staying with us.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leighana- Director of Rooms on Apr 14, 2024
Thank you for staying with us!

10/10 Excellent

Marylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with exceptional service
Stayed 1 night in Apr 2024
Response from Leighana- Director of Rooms on Apr 12, 2024
We are thrilled to know you enjoyed your time here and look forward to welcoming you back again soon. Thank you for staying with us!

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leighana- Director of Rooms on Apr 10, 2024
Thank you for staying with us!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and wonderful staff. Everything about the day was wonderful.
Stayed 2 nights in Apr 2024
Response from Leighana- Director of Rooms on Apr 7, 2024
We're happy to know you enjoyed your time here. Thank you for staying with us!

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a friendly staff
Stayed 1 night in Apr 2024
Response from Leighana- Director of Rooms on Apr 7, 2024
Thank you for staying with us! We hope to welcome you back again soon!

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem. The property is very charming and the service was excellent. It’s walkable distance to the lifts, shopping and restaurants. Also, you can request a shuttle at any time if you don’t feel like walking. Everyone is very friendly and helpful. I can’t wait to come back next year
Stayed 4 nights in Apr 2024
Response from Leighana- Director of Rooms on Apr 7, 2024
We are thrilled to know you enjoyed your time here and sincerely hope we can welcome you back again soon! Thank you for staying with us!

4/10 Poor

Elsa

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leighana- Director of Rooms on Apr 3, 2024
We're disappointed to hear you did not enjoy your time here and hope we can welcome you back in the future to offer a better experience. Thank you for staying with us.

10/10 Excellent

Laura, miami

Traveled with family
Beautiful and good location inside the beaver creek resort. The room was spacious, the bed super comfy, love the coffee ( so good and tasty) every morning is served in each floor of the hotel, the restaurant is fancy and the food really good but a little expensive. Definitely I'll come back!
Stayed 5 nights in Mar 2024
Response from Leighana- Director of Rooms on Apr 3, 2024
We are happy to know you enjoyed your time with us! We sincerely hope we can welcome you back again soon. Thank you for staying with us!

10/10 Excellent

Cyndia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar encantador y acogedor. Beaver Creek Village es un lugar mágico! Recomendado!
Stayed 3 nights in Mar 2024
Response from Leighana- Director of Rooms on Apr 3, 2024
Estamos felices de saber que usted disfruto su estadia aqui, y esperamos poder darle la bienvenida de regreso pronto! Gracias por alojarse con nosotros!

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean and comfortable nice sized room.
Stayed 6 nights in Mar 2024
Response from Leighana- Director of Rooms on Mar 31, 2024
Thank you for staying with us! We hope to welcome you back again soon.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, clean beautiful room
Stayed 1 night in Mar 2024
Response from Leighana- Director of Rooms on Mar 24, 2024
We are happy to know you enjoyed your time here! Thank you for staying with us.

10/10 Excellent

Carina, New York

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, a little hike is needed for ski out, but is perfect for ski in. Will stay again.
Stayed 4 nights in Feb 2024
Response from Leighana- Director of Rooms on Mar 17, 2024
Hi Carina! We are happy to hear you enjoyed your time here and we hope to welcome you back again soon! Thank you for staying with us.

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Leighana- Director of Rooms on Mar 16, 2024
Thank you for staying with us!

6/10 Okay

Eric

Stayed 1 night in Mar 2024
Response from Leighana- Director of Rooms on Apr 3, 2024
Thank you for staying with us.

10/10 Excellent

Cordelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Enjoyed our room and the hot tub very much. Great place for a girls weekend!
Stayed 1 night in Mar 2024
Response from Leighana- Director of Rooms on Mar 9, 2024
We are thrilled to know you enjoyed your time here and hope to welcome you back again soon! Thank you for staying with us.

10/10 Excellent

Robert

Stayed 4 nights in Feb 2024
Response from Leighana- Director of Rooms on Mar 27, 2024
Thank you for staying with us!

10/10 Excellent

Simon, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in February for 5 days. The location is ideal and close to the ski lifts. Rooms are spacious and equipped with a small fridge and the keurig coffee maker was a hit with the family. Some of our party enjoyed the fitness center and outdoor jacuzzi. The valet parking was very helpful and included with the room. I would highly recommend this hotel for its location, amenities, and friendly staff.
Stayed 4 nights in Feb 2024
Response from Leighana- Director of Rooms on Mar 1, 2024
Hello Simon! We are happy to know you enjoyed your time here and hope to see you again soon! Thank you for staying with us.

10/10 Excellent

Donatella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the staff is very attentive to your needs.
Stayed 1 night in Feb 2024
Response from Leighana- Director of Rooms on Feb 28, 2024
Hello Donatella!Thank you for staying with us. We are happy to know you enjoyed your time here and we hope to see you again soon!

10/10 Excellent

TIna

Stayed 5 nights in Feb 2024
Response from Leighana- Director of Rooms on Mar 24, 2024
Thank you for staying with us!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Leighana- Director of Rooms on Feb 21, 2024
Thank you for staying with us!

8/10 Good

Courtney

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service
The resort was great. Our room (232) however had a loud banging noise that occurred daily, beginning around 5-6am and then occasionally throughout the day. It was difficult to report as it was sporadic but often woke us up while still asleep. Otherwise, the property was great, staff was helpful and nice and location was very convenient.
Stayed 4 nights in Feb 2024
Response from Leighana- Director of Rooms on Feb 21, 2024
Hello Courtney! Thank you for bringing this issue to our attention, we will be sure to have our maintenance team look into this. We are truly sorry for any inconvenience this caused but I are glad to know you still enjoyed your time here. We hope to see you again soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Leighana- Director of Rooms on Jan 17, 2024
Thank you for staying with us!

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property. Food options are li
Stayed 3 nights in Dec 2023
Response from Leighana- Director of Rooms on Jan 17, 2024
Hello Nancy! We are happy to know you enjoyed your time here and hope we can welcome you back again soon!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!
Stayed 1 night in Jan 2024
Response from Leighana- Director of Rooms on Jan 13, 2024
Hello Patricia! We are happy to know you enjoyed your time here. We hope to welcome you back again soon!

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Leighana- Director of Rooms on Jan 13, 2024
Thank you for staying with us!

10/10 Excellent

Amanda, san antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located and steps away from the village and lifts. Ski rental and ski boot warming/drying on site. Nice restaurant - Wonderful buffet style breakfast included each morning. Would definitely stay here again.
Stayed 7 nights in Jan 2024
Response from Leighana- Director of Rooms on Jan 11, 2024
Thank you for staying with us! We are happy to know you enjoyed your time here and hope we can welcome you back again soon!

10/10 Excellent

Neil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff are very kind and accommodating!
Stayed 4 nights in Dec 2023
Response from Leighana- Director of Rooms on Dec 31, 2023
Hello Neil! We are so happy to know you enjoyed your time here and we all hope to welcome you back again soon! Thank you for staying with us!

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Leighana- Director of Rooms on Dec 27, 2023
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

cameriluz

Stayed 4 nights in Dec 2023
Response from Kimberly - Front Desk Supervisor on Jan 12, 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

osborne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Leighana- Director of Rooms on Dec 13, 2023
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Doug, Arvada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Staff went above ( especially Hunter)and beyond. Property was emaculent. Clean quiet. Will definitely come back. Great little get away.
Stayed 3 nights in Nov 2023
Response from Leighana- Director of Rooms on Nov 30, 2023
Hi Doug! We are thrilled to know you enjoyed your time here! We think Hunter is pretty great too : ). We hope to welcome you back again soon.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Leighana- Director of Rooms on Nov 30, 2023
Thank you for staying with us!

10/10 Excellent

Cullen

Stayed 4 nights in Nov 2023
Response from Leighana- Director of Rooms on Nov 24, 2023
Thank you for staying with us! We are happy to know you enjoyed your time here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great, and awesome staff
Stay was amazing and quiet, and we got a free upgrade. Only downside was a $30 per night resort charge that was mentioned by hotels.com but other than that it was a great experience
Stayed 1 night in Nov 2023
Response from Leighana- Director of Rooms on Nov 12, 2023
Hello! We are so happy to know you enjoyed your time here and hope we can welcome you back again soon. Thank you for staying with us.

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Pines Lodge. The hot tub was amazing as was the pool. The restaurant was closed down during out stay but we were able to easily walk to the village and dine there. Beautiful area! The staff was great too.
Stayed 1 night in Oct 2023
Response from Kimberly - Front Desk Supervisor on Nov 10, 2023
Hi Teri! We're happy you enjoyed your stay with us and hope to welcome you back in the future. Thank you for staying with us!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time here!
First time staying at a resort for work or pleasure. First time to the Eagle Valley area. Lovely accommodations. Great staff. Complimentary valet was a nice touch. My only qualm was not having a microwave in the room for my planned popcorn snacks, so a small qualm.
Stayed 2 nights in Oct 2023
Response from Leighana- Director of Rooms on Oct 24, 2023
Hello!Thank you for staying with us! We are thrilled to know you enjoyed your time here and hope we can welcome you back again soon. If you do stay with us in the future, we do have a limited amount of microwaves available upon request.

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property, but this visit there was no dining available and lounge was closed. Apparently mid October many restaurants in Beaver Creek Village are closed awaiting winter weather. We drove for meals. Location was quiet & clean.
Stayed 2 nights in Oct 2023
Response from Leighana- Director of Rooms on Oct 21, 2023
Hello! We are glad to know you enjoyed your time here and apologize for the lack of restaurant options during this time of year. We hope to welcome you back again when things are more open to offer a better experience. Thank you for staying with us.

10/10 Excellent

chip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corner King was a beautiful large room...
Stayed 2 nights in Sep 2023
Response from Leighana- Director of Rooms on Oct 12, 2023
Hello Chip! We are happy to know you enjoyed your time here and hope we can welcome you back again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best secret in Beaver Creek. Excellent staff and restaurant.
Stayed 2 nights in Oct 2023
Response from Kimberly - Front Desk Supervisor on Nov 10, 2023
Hello James! We're delighted to know you enjoyed your stay with us and we hope to welcome you back soon!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Leighana- Director of Rooms on Oct 11, 2023
Thank you for staying with us!

10/10 Excellent

Lindsey

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Leighana- Director of Rooms on Oct 4, 2023
Thank you for staying with us!

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023
Response from Leighana- Director of Rooms on Oct 22, 2023
Thank you for staying with us!

10/10 Excellent

Marjorie

Traveled with partner
We liked everything! Staff were very courteous and helpful. Rooms superb. Never disappointed.
Stayed 5 nights in Sep 2023
Response from Leighana- Director of Rooms on Oct 4, 2023
Hello Marjorie! It was a pleasure hosting you and we are happy to know you enjoyed your time with us. We hope you will visit again soon!

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property!
Stayed 1 night in Sep 2023
Response from Leighana- Director of Rooms on Oct 4, 2023
We are happy to know you enjoyed your time here and hope we can welcome you back again soon. Thank you for staying with us!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Leighana- Director of Rooms on Oct 4, 2023
Thank you for staying with us!

10/10 Excellent

Verified traveler

One of my favorite places to stay in Colorado 😍
The room we stayed in was spacious, clean and the bed was comfortable. It was only a 9 minute walk from where we were staying to Beaver Creek center which had many shops and places to eat. The town is great for kids also. In the center is a wide open space with a ping pong table, bags, large area where kids could run around. The flowers all around the town center were beautiful.
Stayed 3 nights in Sep 2023
Response from Leighana- Director of Rooms on Oct 4, 2023
Hello! We are thrilled to know you had such a wonderful time and we look forward to welcoming you back again soon!

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Leighana- Director of Rooms on Oct 4, 2023
Thank you for staying with us!

10/10 Excellent

Paul

Traveled with family
Liked: Amenities, property conditions & facilities
The staff is very friendly!
Stayed 1 night in Sep 2023
Response from Leighana- Director of Rooms on Oct 4, 2023
Hi Paul! We are so happy to hear you enjoyed your time and hope we can welcome you back again soon. Thank you for staying with us.

4/10 Poor

Alesia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff
Stayed 1 night in Aug 2023
Response from Leighana- Director of Rooms on Nov 11, 2023
Hello Alesia, We would like to apologize for not meeting your expectations. This is certainly not the experience we strive to offer our guests. We hope to welcome you back in the future to offer a better experience.