Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Taylorfrom New York, NY

Wonderful ski resort

Posted Mar 25, 2014
I grew up skiing on this mountain, and it turned out to be an amazing short vacation to treat my husband for all his hard work. Absolutely everything about this place is well thought out, from the three separate gear stores, the slippers in the hall for after you ski and don't want to wear your boots in, the fabulous restaurants, the myriad activities, and of course, the wonderful ski in-ski out. If you're looking for a place with all the class of Vail but none of the pretentiousness, this is the place for you!
5 out of 5
Recommended
for Everyone
by Marciafrom West Monroe, LA

Beautiful hotel right next to the ski lift!

Posted Mar 14, 2014
Pros: Everything
This amazing property and staff made our family ski trip the best vacation. The amenities are second to none. We have a child with special dietary needs and the staff and the chef made sure he was taken care of in every way. Extraordinary service with a personal touch. After spending time as guests will never want to stay anywhere else while skiing in Colorado!!! Thank you Ritz Carlton.
3 out of 5
Recommended
for Families
by A verified traveler

A bit dissapointed

Posted Feb 20, 2014 on Hotels.com
The hotel is beautiful and comfortable. Regrettably, it is lacking much on service. While the staff is attentive the fail to follow through, food service is very slow and not able to personalize or accommodate special requests. Not convenient if you are not skiing at their slopes which is a bit tricky as they do not have a kids ski school on site and are not well coordinated with the school at Beaver Creek. And finally, other than coffee and tea in the morning, there is not other complementary service. Hot chocolate for the children is charge as are all other apre ski rituals. Does not look good for a hotel of this level.
4 out of 5
Recommended
for Everyone
by ktfrom denver

Good but expected more

Posted Feb 3, 2014
Hotel is beautiful and classy. But for the price I expected better service and a more welcoming atmosphere. The valet staff gets big props for service and friendliness
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente hotel con una ubicación inmejorable

Posted Jan 27, 2014
Pros: es un hôtel muy completo en general, la atención del personal excelente
Cons: Quedo pendiente de cancelación de parte de Expidia para con el hotel la primera reserva realizada y cancelada de inmediato (reemplazada por la usada)
Location: excelente
Excelente volveremos a realizarla
3 out of 5
by A verified traveler

Very nice, but very inconsistent.

Posted Dec 29, 2013
3 out of 5
by A verified traveler

Very nice, but very inconsistent.

Posted Dec 29, 2013
5 out of 5
Recommended
for Everyone
by Lori

Great hotel - Great people

Posted Oct 28, 2013
The rooms are fabulous. The people were very accommodating. Loved the fire outside every evening. Food delicious too.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful staff

Posted Aug 12, 2013
Not only is this a beautiful place to stay, the staff is excellent and very helpful.