Ratings based on 559 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great place to stay

Posted Nov 23, 2014 on Hotels.com
Stayed in a condo - great room - nice amenities.
Comment from Hotel Management
Feb 7, 2015 by John, Hotel Management
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
5 out of 5
Recommended
for Everyone
by A verified traveler

Great surprise

Posted Nov 20, 2014
Beautiful property right on the river... Helpful staff and amazing breakfast!!
Comment from Hotel Management
Dec 3, 2014 by John, Hotel Management
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Phenomenal views! Great service!

Posted Nov 17, 2014
I have always shied away from a lot of the "spa resorts" in Vail, but I was pleasantly surprised by The Cascades! The reception staff was pleasant and accommodating! All in all, definitely a 5 star stay!
Comment from Hotel Management
Dec 3, 2014 by John, Hotel Management
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
4 out of 5
Recommended
for Business Travelers
by Susanne

Posted Nov 17, 2014 on Hotels.com
Comment from Hotel Management
Feb 7, 2015 by John, Hotel Management
Thank you for your review. We appreciate your business. We hope you return soon for a winter getaway. Thank you, John Garth Managing Director Vail Cascade
5 out of 5
Recommended
for Business Travelers
by Larry

Posted Nov 15, 2014 on Hotels.com
Comment from Hotel Management
Feb 7, 2015 by John, Hotel Management
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alamosa CO

nice motel but

Posted Nov 11, 2014
Pros: facility was nice
Cons: let people know of an added cost
Location: walk in the town of Vail
Nice motel but charged me a resort fee upon departure. They should of shared the extra cost upon arrival not wait until the departure.
Comment from Hotel Management
Dec 3, 2014 by John, Hotel Management
As a AAA Four Diamond resort, we strive to provide a great experience and appreciate you expressing your concern regarding our resort fee. In addition to providing access to Aria Club, the resort fee also provides shuttle service to/from Lionshead and Vail Village, in-room coffee service, local telephone access, high-speed Internet access and more. If you do return to Vail, we ask that you consider Vail Cascade. Our on-property amenities (chairlift, ski concierge, ski storage and rental shop) make it easy to get the most out of a winter vacation. John Garth General Manager Vail Cascade Resort
5 out of 5
Recommended
for Couples
by Sara

Posted Nov 11, 2014 on Hotels.com
Comment from Hotel Management
Feb 7, 2015 by John, Hotel Management
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
The Vail Cascade's hospitality and customer service is the best I have ever experienced!! Thank you so much!
Comment from Hotel Management
Dec 3, 2014 by John, Hotel Management
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
5 out of 5
Recommended
for Everyone
by A verified traveler

Beyond fabulous

Posted Nov 8, 2014
We had the most wonderful, relaxed, and romantic stay. Staff was welcoming from the moment we pulled in front of the resort. Cannot recommend enough.
Comment from Hotel Management
Dec 3, 2014 by John, Hotel Management
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
5 out of 5
Recommended
for Personal Event
by Ronaldfrom Florida

Great staff, dont trust gps, print a map

Posted Nov 4, 2014 on Hotels.com
Awesome staff. My only complaint, the signage leading to the front entrance is a little hard to find. I tried calling the front desk from the road for the final mile of directions and couldnt get through to a live operator, let alone the actual resort. Perhaps someone on the digital side needs to double check their numbers that are online? The staff's great attitude more than made up for it. I would definitely stay there again.
Comment from Hotel Management
Feb 7, 2015 by John, Hotel Management
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade