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Rating 10 - Excellent. 371 out of 516 reviews" "
10 - Excellent
371
Rating 8 - Good. 132 out of 516 reviews" "
8 - Good
132
Rating 6 - Okay. 9 out of 516 reviews" "
6 - Okay
9
Rating 4 - Poor. 1 out of 516 reviews" "
4 - Poor
1
Rating 2 - Terrible. 3 out of 516 reviews" "
2 - Terrible
3
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Anita
Traveled with family
Mar 5, 2024
Liked: Cleanliness, staff & service, amenities
This was a well kept hotel that was 10/10 for cleanliness and it was very quiet so conducive to a good night's sleep. The breakfast was great with lots of choice and the staff was friendly and helpful. I recommend this hotel for families or for business travelers.
Anita
Stayed 1 night in Mar 2024
Response from France Leclair, Operations Manager on Mar 5, 2024
Good afternoon Anita, Thank you for the great comments, they are truly appreciated. I will share them with our team who will be motivated by your kind words.Have a wonderful day!
Beds are really comfortable, pillows as well, fitness room, and laundry facility are my kind of hotels.
Gertie
Stayed 1 night in Feb 2024
Response from France Leclair, Operations Manager on Feb 12, 2024
Good Morning Gertie,Thank you for your response, it is appreciated. We are happy to know our hotel's comfort meets your high standards.Hope to see you again soon.Have a wonderful day!
Response from France Leclair, Directrice des Opérations on Nov 23, 2023
Bonjour Olivier,Merci beaucoup pour votre belle évaluation.Bonne et belle journée!
10/10 Excellent
Anita
Nov 18, 2023
Anita
Stayed 1 night in Nov 2023
Response from France Leclair, Directrice des Opérations on Nov 23, 2023
Bonjour Anita,Merci pour la belle évaluation.Passez une magnifique journée!
10/10 Excellent
Eva
Nov 4, 2023
Liked: Cleanliness
Warm hospitality
Eva
Stayed 2 nights in Nov 2023
Response from France Leclair, Operations Manager on Nov 9, 2023
Good Morning Eva,Thank you for your evaluation and response. We are proud of our hotel and the warm and friendly service we offer.Hoping to see you again soon, have a lovely day!
10/10 Excellent
Gregg
Oct 31, 2023
Gregg
Stayed 1 night in Oct 2023
Response from France Leclair, Directrice des Opérations on Nov 23, 2023
Bonjour Gregg,Merci pour cette évaluation positive.Passez une superbe journée!
Response from France Leclair, Directrice des Opérations on Nov 1, 2023
Bonjour David,Merci pour la superbe évaluation, très appréciée!Nous espérons avoir le plaisir de vos recevoir encore bientôt.Passez une excellente journée!
Response from France Leclair, Operations Manager on Aug 9, 2023
Hi Joshua,Thanks for the nice comment, it is truly appreciated. If there is anything we coud do to make your stay at Quality Inn & Suites Val-d'Or pefect, please let us know.Hope to see you again soon, have a wonderful day!
2/10 Terrible
Manon
Jul 30, 2023
Manon
Stayed 2 nights in Jul 2023
Response from France Leclair, Directrice des Opérations on Aug 1, 2023
Bonjour Manon,Je suis désolée que votre séjour n'ait pu avoir lieu dû à l'absence de disponibilité d'une chambre amie des animaux. Notre politique stipule que la présence d'un animal de compagnie doit être annoncée à la réservation puisque nous avons un nombre limité de chambres pour les accueillir. Ceci dans le but de rendre notre hôtel sécuritaire pour la clientèle souffrant d'allergies. Nous avons remboursé votre séjour auprès de l'agence de voyage et ils devraient vous le retourner. J'espère que vous considérerez une de nos chambres amies des animaux pour un futur séjour.Bonne et belle journée!
Nice property and clean room with breakfast also available.
Daniel
Stayed 2 nights in Mar 2023
Response from France Leclair, Operations Manager on Mar 20, 2023
Hi,Thanks for your confidence and the good review! We are happy our offer meets your requirements.Hope to see you soon, have a good day!
10/10 Excellent
Maren
Mar 3, 2023
Maren
Stayed 2 nights in Feb 2023
Response from France Leclair, Directrice des Opérations on Mar 6, 2023
Bonjour Maren,Merci pour la bonne évaluation? Je suis ravie que l'expérience que vous avez vécue ait été mémorable.Au plaisir de vous recevoir à nouveau,
10/10 Excellent
Nicole
Feb 11, 2023
Nicole
Stayed 2 nights in Jan 2023
Response from France Leclair, Directrice des Opérations on Feb 13, 2023
Bonjour Nicole,Merci pour votre évaluation très positive. Il est un plaisir pour nous d'offrir une expérience mémorable pour notre clientèle! Au plaisir de vous recevoir à nouveau bientôt, Bonne journée!
Response from France Leclair, Operations Manager on Jan 11, 2023
Hi Conrad,Thank you for the great review! Quality Inn & Suites Val-d'Or is always happy to offer a good night of comfortable sleep followed by a hearty breakfast.Hope to see you again soon!
10/10 Excellent
ASHLEY
Traveled with family and small children, Traveled with family
Response from France Leclair, Operations Manager on Jan 6, 2023
Hi Ashley,Thanks for answering the on line survey in such a favorable manner. It is a pleasure for all of our employees to offer a memorable and cosy reception, and we, at the Quality Inn & Suites Val-d'Or, aim towards giving every guest the desire to experience our welcome all over again!
10/10 Excellent
Tina
Dec 19, 2022
Tina
Stayed 1 night in Dec 2022
Response from France Leclair, Operations Manager on Dec 20, 2022
Hi Tina,Happy you enjoyed your stay!Merry Christmas and Happy 2023 New Year!
Response from Emmanuelle Roch (Superviseure Réception) on Oct 17, 2022
Bonjour Albena, nous apprécions grandement le temps que vous avez pris pour nous laisser ce commentaire. nous partagerons votre bon commentaire avec l'ensemble de nos employés concerné. cordialement,
Response from France Leclair, Directrice des Opérations on Oct 4, 2022
Bonjour Marissa, Nous sommes ravis que vous ayez apprécié votre séjour dans notre hôtel et espérons que vous reveniez nous voir bientôt! Bonne journée!
Response from France Leclair, Operations Manager on Aug 16, 2022
Hi Robert,
We are happy to know that you appreciated a good night sleep in a quiet and comfortable room.
Hope to see you again soon,
Have a wonderfull day!
8/10 Good
David
Aug 6, 2022
David
Stayed 1 night in Aug 2022
Response from France Leclair, Directrice des Opérations on Aug 8, 2022
Bonjour David,
Merci pour la belle revue, nous sommes ravis que vous ayez apprécié votre séjour chez nous. Au plaisir de vous recevoir à nouveau.
Perfectly located in the heart of town , super clean , very spacious & comfy room. The staff were friendly ,efficient & very helpful.
We will definitely stay there again!
ana
Stayed 2 nights in Jun 2022
Response from France Leclair, operations manager on Jun 29, 2022
Hi Anna,
Thank you for the beautiful review. It was an honor receiving you! Your comments are very important to us as we use them to maintain or to adjust our services.
Sincerely,