Exterior

Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1111 Rue De L'escale, Val-d'Or, QC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 371 out of 516 reviews" "
Rating 8 - Good. 132 out of 516 reviews" "
Rating 6 - Okay. 9 out of 516 reviews" "
Rating 4 - Poor. 1 out of 516 reviews" "
Rating 2 - Terrible. 3 out of 516 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a well kept hotel that was 10/10 for cleanliness and it was very quiet so conducive to a good night's sleep. The breakfast was great with lots of choice and the staff was friendly and helpful. I recommend this hotel for families or for business travelers.
Stayed 1 night in Mar 2024
Response from France Leclair, Operations Manager on Mar 5, 2024
Good afternoon Anita, Thank you for the great comments, they are truly appreciated. I will share them with our team who will be motivated by your kind words.Have a wonderful day!

8/10 Good

Jane

Stayed 1 night in Feb 2024

10/10 Excellent

Gertie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are really comfortable, pillows as well, fitness room, and laundry facility are my kind of hotels.
Stayed 1 night in Feb 2024
Response from France Leclair, Operations Manager on Feb 12, 2024
Good Morning Gertie,Thank you for your response, it is appreciated. We are happy to know our hotel's comfort meets your high standards.Hope to see you again soon.Have a wonderful day!

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from France Leclair, Operations Manager on Feb 2, 2024
Good Morning Shane,Thank you for the kind words. We hope to see you again son in a renovated hotel.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Jan 2024
Response from France Leclair, Operations Manager on Jan 31, 2024
Good Morning Jean,Thank you for the compliment. We hope to see you again soon in a renovated hotel!

10/10 Excellent

Leeann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from France Leclair, Directrice des Opérations on Jan 10, 2024
Merci pour la belle évaluation!

10/10 Excellent

Sherry-Anne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Dec 2023
Response from France Leclair, Operations Manager on Dec 28, 2023
Good Afternoon Sherry-Anne,I'm glad you enjoyed your stay and hope you will come see us again.Happy Holidays!

10/10 Excellent

Jimmy

Stayed 1 night in Dec 2023
Response from France Leclair, Operations Manager on Dec 28, 2023
Good Afternoon Jimmy,Thanks for the great review, it's appreciated. Glad you enjoyed your stay!Happy holidays!

8/10 Good

randy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from France Leclair, Operations Manager on Dec 20, 2023
Good afternoon Randy,Thank you for your evaluations, it is appreciated!Have a Merry Christmas and a Happy New Year!

8/10 Good

Shaniah

Stayed 1 night in Dec 2023
Response from France Leclair, Operations Manager on Dec 18, 2023
Good Morning Shaniah,Thank you for the nice review.Have a wnderful holliday season!

10/10 Excellent

Cody

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and soft beds
Stayed 1 night in Dec 2023
Response from France Leclair, Operations Manager on Dec 12, 2023
Good afternoon Cody,Thank you for the kind words, we are happy you appreciated your stay with us.Hope to see you again soon,Have a wonderful day!

8/10 Good

Donna

Stayed 1 night in Nov 2023
Response from France Leclair, Operations Manager on Dec 18, 2023
Good Morning Donna,Thank you for taking the time to review our hotel.Have a wonderful holliday season!

10/10 Excellent

Nadia

Stayed 2 nights in Nov 2023
Response from France Leclair, Directrice des Opérations on Nov 23, 2023
Bonjour Nadia,Merci de nous avoir évalué aussi positivement.Passez une excellente journée!

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from France Leclair, Directrice des Opérations on Nov 23, 2023
Bonjour Olivier,Merci beaucoup pour votre belle évaluation.Bonne et belle journée!

10/10 Excellent

Anita

Stayed 1 night in Nov 2023
Response from France Leclair, Directrice des Opérations on Nov 23, 2023
Bonjour Anita,Merci pour la belle évaluation.Passez une magnifique journée!

10/10 Excellent

Eva

Liked: Cleanliness
Warm hospitality
Stayed 2 nights in Nov 2023
Response from France Leclair, Operations Manager on Nov 9, 2023
Good Morning Eva,Thank you for your evaluation and response. We are proud of our hotel and the warm and friendly service we offer.Hoping to see you again soon, have a lovely day!

10/10 Excellent

Gregg

Stayed 1 night in Oct 2023
Response from France Leclair, Directrice des Opérations on Nov 23, 2023
Bonjour Gregg,Merci pour cette évaluation positive.Passez une superbe journée!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from France Leclair, Directrice des Opérations on Nov 1, 2023
Bonjour David,Merci pour la superbe évaluation, très appréciée!Nous espérons avoir le plaisir de vos recevoir encore bientôt.Passez une excellente journée!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from France Leclair, Directrice des Opérations on Oct 16, 2023
Bonjour David,Merci pour la belle évaluation.Bonne et belle journée!

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like how welcoming it is
Stayed 1 night in Oct 2023
Response from France Leclair, Operations Manager on Oct 16, 2023
Good Morning Christina,Thank you for the compliment, it is truly appreciated.Hoping to see you again soon.Have a wonderful day!

10/10 Excellent

jean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from France Leclair, Directrice des Opérations on Oct 16, 2023
Bonjour Jean,Merci pour la belle évaluation.Bonne et belle journée!

10/10 Excellent

Stella Rose

Stayed 1 night in Sep 2023
Response from France Leclair, Operations Manager on Sep 21, 2023
Hi Stella Rose,Thank you for the great review, it is verry appreciated.Have a wonderful day!

10/10 Excellent

Reggie

Stayed 1 night in Aug 2023
Response from France Leclair, Operations Manager on Aug 30, 2023
Good Morning Reggie,Thank you for the lovely review!

8/10 Good

Joshua

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023
Response from France Leclair, Operations Manager on Aug 9, 2023
Hi Joshua,Thanks for the nice comment, it is truly appreciated. If there is anything we coud do to make your stay at Quality Inn & Suites Val-d'Or pefect, please let us know.Hope to see you again soon, have a wonderful day!

2/10 Terrible

Manon

Stayed 2 nights in Jul 2023
Response from France Leclair, Directrice des Opérations on Aug 1, 2023
Bonjour Manon,Je suis désolée que votre séjour n'ait pu avoir lieu dû à l'absence de disponibilité d'une chambre amie des animaux. Notre politique stipule que la présence d'un animal de compagnie doit être annoncée à la réservation puisque nous avons un nombre limité de chambres pour les accueillir. Ceci dans le but de rendre notre hôtel sécuritaire pour la clientèle souffrant d'allergies. Nous avons remboursé votre séjour auprès de l'agence de voyage et ils devraient vous le retourner. J'espère que vous considérerez une de nos chambres amies des animaux pour un futur séjour.Bonne et belle journée!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet property
Stayed 1 night in Jul 2023
Response from France Leclair, Operations Manager on Jul 10, 2023
Hi David,Thank you for the nice review! Hope to see you again soon.Have a wonderful day!

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable room. Friendly staff.
Stayed 1 night in Jun 2023
Response from France Leclair, Operations Manager on Jun 7, 2023
Thank you for your nice comments. Quality Inn & Suites Val-d'Or is proud of it's whole hardworking team!Hope to see you again soon,

10/10 Excellent

LORRAINE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean the employees were friend
Stayed 1 night in May 2023
Response from Emmanuelle Roch (Superviseure Réception) on May 18, 2023
Hi Lorraine, Thank you so much for your feedback we appreciat it .

10/10 Excellent

Krista

Stayed 1 night in Apr 2023
Response from Emmanuelle Roch (Superviseure Réception) on May 18, 2023
Hi Krista, thank you for the good review. I'm happy to see that you enjoy your stay at our hotel.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and clean room with breakfast also available.
Stayed 2 nights in Mar 2023
Response from France Leclair, Operations Manager on Mar 20, 2023
Hi,Thanks for your confidence and the good review! We are happy our offer meets your requirements.Hope to see you soon, have a good day!

10/10 Excellent

Maren

Stayed 2 nights in Feb 2023
Response from France Leclair, Directrice des Opérations on Mar 6, 2023
Bonjour Maren,Merci pour la bonne évaluation? Je suis ravie que l'expérience que vous avez vécue ait été mémorable.Au plaisir de vous recevoir à nouveau,

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2023
Response from France Leclair, Directrice des Opérations on Feb 13, 2023
Bonjour Nicole,Merci pour votre évaluation très positive. Il est un plaisir pour nous d'offrir une expérience mémorable pour notre clientèle! Au plaisir de vous recevoir à nouveau bientôt, Bonne journée!

10/10 Excellent

Conrad

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Free breakfast and comfortable beds
Response from France Leclair, Operations Manager on Jan 11, 2023
Hi Conrad,Thank you for the great review! Quality Inn & Suites Val-d'Or is always happy to offer a good night of comfortable sleep followed by a hearty breakfast.Hope to see you again soon!

10/10 Excellent

ASHLEY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist made me feel really welcome
Stayed 1 night in Jan 2023
Response from France Leclair, Operations Manager on Jan 6, 2023
Hi Ashley,Thanks for answering the on line survey in such a favorable manner. It is a pleasure for all of our employees to offer a memorable and cosy reception, and we, at the Quality Inn & Suites Val-d'Or, aim towards giving every guest the desire to experience our welcome all over again!

10/10 Excellent

Tina

Stayed 1 night in Dec 2022
Response from France Leclair, Operations Manager on Dec 20, 2022
Hi Tina,Happy you enjoyed your stay!Merry Christmas and Happy 2023 New Year!

10/10 Excellent

Annalisa

10/10 Excellent

Albena

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness!!
Stayed 1 night in Oct 2022
Response from Emmanuelle Roch (Superviseure Réception) on Oct 17, 2022
Bonjour Albena, nous apprécions grandement le temps que vous avez pris pour nous laisser ce commentaire. nous partagerons votre bon commentaire avec l'ensemble de nos employés concerné. cordialement,

10/10 Excellent

Tyrone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from France Leclair, Operations Manager on Oct 10, 2022
Hi, Thank you for the great review, verry happy we sdatisfied your needs! Hope to see you again soon.

10/10 Excellent

Marissa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from France Leclair, Directrice des Opérations on Oct 4, 2022
Bonjour Marissa, Nous sommes ravis que vous ayez apprécié votre séjour dans notre hôtel et espérons que vous reveniez nous voir bientôt! Bonne journée!

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness
Stayed 2 nights in Aug 2022
Response from France Leclair, Operations Manager on Aug 16, 2022
Hi Robert, We are happy to know that you appreciated a good night sleep in a quiet and comfortable room. Hope to see you again soon, Have a wonderfull day!

8/10 Good

David

Stayed 1 night in Aug 2022
Response from France Leclair, Directrice des Opérations on Aug 8, 2022
Bonjour David, Merci pour la belle revue, nous sommes ravis que vous ayez apprécié votre séjour chez nous. Au plaisir de vous recevoir à nouveau.

8/10 Good

Michel

Stayed 1 night in Jul 2022

8/10 Good

Jocelyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Emmanuelle Roch (Superviseure Réception) on Jul 29, 2022
Merci d'avoir prit le temps de nous attribuer une note. il nous fera plaisir de vous accueillir de nouveau dans notre établissement.

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable
Stayed 2 nights in Jul 2022
Response from France Leclair, operations manager on Jul 25, 2022
Hi Evelyn, I am happy your stay was to your liking and we hope to see you under our roof soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Emmanuelle Roch (Superviseure Réception) on Jul 14, 2022
Merci Linda d'avoir pris le temps de noter notre hôtel. nous apprécions votre geste. Il nous fera plaisir de vous accueillir de nouveau.

10/10 Excellent

Reggie

Stayed 1 night in Jul 2022
Response from France Leclair, Directrice des Opérations on Jul 8, 2022
Merci pour votre réponse. Il nous a fait plaisir de vous recevoir sous notre toit.

10/10 Excellent

Mariah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from France Leclair, operations manager on Jul 7, 2022
Thank's for the good review Mariah! Hope to see you again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the heart of town , super clean , very spacious & comfy room. The staff were friendly ,efficient & very helpful. We will definitely stay there again!
Stayed 2 nights in Jun 2022
Response from France Leclair, operations manager on Jun 29, 2022
Hi Anna, Thank you for the beautiful review. It was an honor receiving you! Your comments are very important to us as we use them to maintain or to adjust our services. Sincerely,