Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from central Mass USA

great hotel, 2 mins walk from train station

Posted Jun 28, 2015
Pros: At check in the staff was very informative. Very helpful with Zermatt information things to do. They took the time to help me plan a day trip to Italy
Location: 2 min walk from the train station and Gornergrat train station. 12 min. walk to the Matterhorn glacier paradise cable car. Live web cam in lobby .
We stayed here for 4 nights in june 2015. Overall very happy, especially the friendly helpful staff Great hotel for a reasonable price. Loved the balcony with a view to the west
4 out of 5
Recommended
for Everyone
by A verified traveler

駅から近く快適

Posted Jun 25, 2015
駅から近く重い荷物を持っていても楽に到着できます。室内とバスルームともに広く快適に過ごせました。ただアメニティは何もありません。朝食もおいしく、不満といえばコストだけでしょうか。
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

駅に近く快適

Posted Jun 22, 2015
部屋のベランダからの景色がよかった。歯ブラシ、電気ポットなどアメニティーは揃っていません。 スタッフはフレンドリーで朝食もよかった。また泊まりたいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

靠近車站、超方便

Posted Jun 4, 2015
只需歩行3分鐘便可到達,3人房間頗寬敞,露台可眺望山景,四週璟境憩靜,怡然自得。晚上9時還可享受陽光,實在很寫意。
5 out of 5
Recommended
for Families
by A verified traveler

Good location few mins from train station

Posted May 18, 2015
Cons: Internet connection was not very strong. Bandwidth was not strong enough for work purpose, albeit good enough for light email and browsing
Location: Just a few minutes walk from the train station. The whole city is within a 15 minute walk, so you are close to everything
Cute cozy hotel. Good location just a few minutes walk from the train station. Hotel staff was friendly and helped us reserve restaurants for dinner. Breakfast was a decent spread, with a mix of warm and cold dishes. Rooms comfortable. Only comment was that the internet connection could be stronger - can handle simple emails and light browsing but nothing heavy duty
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location with friendly staff

Posted May 17, 2015
Pros: Great location and friendly staff
Cons: Had to close bedroom door to get to wardrobe
Location: Close to train station and shops and also easy access to the Matterhorn.
We had a great 2 days in Zermatt staying at the Butterfly Hotel. Although the room was some what small, the bed was comfortable and good shower over the bath. Would stay here again. We had a view of the tip of the Matterhorn from our room
4 out of 5
Recommended
for Everyone
by A verified traveler

駅から近いホテル

Posted Apr 28, 2015
Pros: スタッフの対応の良さ。
Cons: 部屋に冷蔵庫が欲しい。
駅から徒歩数分と近くて、部屋も広くて快適でした。 また、利用したいと思います。
4 out of 5
Recommended
for Everyone
by A verified traveler from Geneva

a good Easter experience...

Posted Apr 8, 2015
Pros: the location, staff, and a clean and quiet room though next to the main street..
Cons: the lounge could be modernized but it's pleasant, just a bit dated.
Location: the main street is very close, as are the train station and gornergrat.
The hotel is very convenient for the main train station, Gornergrat station and the main street. The staff are very friendly and helpful, and the room clean and comfortable. The hotel is quiet, and the breakfast good with plenty of choice. I came at Easter and took the cheapest room as that was all that was available, but it had a quiet balcony and was a reasonable size, with a good bathroom. A good experience in general..
3 out of 5
Recommended
for Couples
by Jan Kristian from Bergen

Positiv skitur.

Posted Feb 12, 2015 on Hotels
Til å være et 3 stjerners hotell hadde vi en god opplevelse på et 5 dagers opphold, Rom og bad var alltid gjort i bra stand.( Vifte på bad gikk derimot altfor lenge ) Koselig bar og spisesal. God frokost. Resepsjonen ordnet med skikort og andre ting uten problemer.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Great view from the balcony!

Posted Jan 13, 2015 on Hotels
We stayed in a triple room. The extra bed in the room was relatively comfortable. The room was also relatively spacious. We even had a balcony with a view of the mountain! The best part was the bathroom floor is heated and you won't catch a cold after a shower even in the winter!