Room type

Junior Suite, Balcony, City View

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Suite, 1 Bedroom

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Suite, 3 Bedrooms (144qm)

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Suite, 3 Bedrooms (and 3 Bathrooms)

Max Occupancy: 6 guests (up to 5 children, 1 infant)

Suite, 3 Bedrooms (120qm)

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Standard Apartment, 4 Bedrooms, Mountain View

Max Occupancy: 8 guests (up to 7 children, 1 infant)

Suite, 3 Bedrooms (and 2 Bathrooms)

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Loft (Skylight)

Max Occupancy: 10 guests (up to 9 children, 6 infants)

Get an overview of this hotelLuxurious slopeside hotel with a full-service spa

Location

Located on a river, this Zermatt hotel offers ski-in/ski-out access within 1 mi (2 km) of Zermatt-Furi Gondola, Mountaineers Cemetery, and St. Mauritius Church. Matterhorn Museum and Gornergrat Station are also within 15 minutes.

Hotel Features

Ski into Firefly, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.

Room Amenities

All 16 individually decorated rooms feature free WiFi and Tempur-Pedic beds. Guests will find kitchens with refrigerators, stovetops, and dishwashers.

Renovations & Closures

The property is closed between 1 May and 30 June.

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Firefly helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wireless Internet access. This luxury hotel also offers a children's pool, a health club, and a sauna.

Firefly is a smoke-free property.

  • Babysitting or childcare (surcharge)
  • Ski passes available
  • Luggage storage
  • Free train station pickup
  • Year Built 2008
  • Billiards or pool table
  • Supervised childcare/activities
  • Total number of rooms - 16
  • Number of buildings/towers - 1
  • Full-service spa
  • Steam room
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Coffee/tea in lobby
  • Number of floors - 6
  • Babysitting or childcare
  • Bar/lounge
  • Free breakfast
  • Elevator/lift
  • Health club
  • Number of indoor pools -
  • Tours/ticket assistance
  • Free WiFi
  • Barbecue grill(s)
  • Dry cleaning/laundry service
  • Ski storage
  • Garden
  • Multilingual staff
  • Porter/bellhop
  • Sauna
  • Ski-in/ski-out access
  • Smoke-free property
  • Children's pool
  • Indoor pool
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Family Friendly Amenities

  • Indoor pools
  • Indoor pool
  • Children's pool
  • Free Wi-Fi
  • Kitchen
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Dishwasher
  • Stovetop
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Tempur-Pedic mattress
  • iPod docking station
  • Slippers
  • DVD player
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Bathrobes
  • Free toiletries
  • Room service (limited hours)
  • Espresso maker
  • Video-game console
  • Iron/ironing board (on request)
  • Free bottled water
  • Cookware, dishware, and utensils
  • Furnished balcony or patio
  • Hydromassage showerhead
  • Premium TV channels
  • Phone
  • Refrigerator
  • Kitchen
  • Turndown service
  • Hair dryer
  • In-room safe
  • Free newspaper
  • Climate control
  • In-room massage available
  • Partially open bathroom
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Where to Eat

A complimentary breakfast is served each morning between 7:00 AM and noon.

Room service (during limited hours) is available.

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Nearby Things to Do

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a steam room.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby
  • Snowboarding nearby
  • Parasailing nearby
  • Ski equipment rental shops nearby
  • Bicycle rentals on site
  • Mountain biking on site
  • Sledding nearby
  • Free bicycles on site
  • Ski lessons available nearby
  • Hiking/biking trails nearby
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Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Massages
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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10 PM

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 18 years old stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 150.00 per night.

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: CHF 150.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.
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