Featured Image Lobby Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Concierge Desk Concierge Desk Lobby Lounge Lobby Lounge Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Living Area Living Area Living Area Living Area Living Area Living Room In-Room Amenity In-Room Coffee Bathroom Bathroom Bathroom Bathroom Sink Bathroom Shower Indoor Pool Indoor Pool Indoor Pool Indoor Pool Indoor Pool Indoor Pool Indoor Pool Gym Gym Spa Spa Spa Spa Spa Spa Sauna Steam Room Steam Room Steam Room Treatment Room Treatment Room Massage Massage Facial Snow and Ski Sports Snow and Ski Sports Property Amenity Dining Dining Dining Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Snack Bar Family Dining Food and Drink Food and Drink Food and Drink Hotel Lounge Hotel Lounge Hotel Interior Banquet Hall Banquet Hall Banquet Hall Banquet Hall Hallway Staircase Meeting Facility Meeting Facility Meeting Facility Interior Detail Interior Detail Fireplace Fireplace Fireplace Property Grounds Hotel Front Hotel Front Hotel Front - Evening/Night Hotel Front - Evening/Night Hotel Front - Evening/Night Outdoor Dining Outdoor Dining Terrace/Patio Terrace/Patio Exterior Exterior Exterior Mountain View
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Room type

Double Room (small)

Max Occupancy: 2 guests (up to 1 child)

Classic Double Room, Bathtub

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Classic Double Room, Mountain View (Matterhorn)

Max Occupancy: 2 guests (up to 1 infant)

Deluxe Double Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite, Balcony

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Double Room, Mountain View (Matterhorn)

Max Occupancy: 2 guests (up to 1 infant)

Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, Mountain View (Matterhorn)

Max Occupancy: 3 guests (up to 2 infants)

Deluxe Suite, Balcony

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelLuxury hotel with 2 restaurants and 1 indoor pools

Location

Located in the heart of Zermatt, this luxury hotel is steps from Matterhorn Museum, St. Mauritius Church, and Mountaineers Cemetery. Gornergrat Station and Zermatt-Furi Gondola are also within 15 minutes.

Hotel Features

2 restaurants, 1 indoor pools, and a full-service spa are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 78 individually furnished rooms feature free WiFi and 24-hour room service. Thoughtful touches include minibars (stocked with some free items) and slippers, and guests will also find minibars and coffee makers.

Hotel Amenities

Hotel Amenities

Grand Hotel Zermatterhof features a full-service spa, 1 indoor swimming pools, an indoor pool, and a spa tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary.

4 meeting rooms are available. This luxury hotel also offers a children's pool, a fitness center, and a sauna.

  • Area shuttle (surcharge)
  • Babysitting or childcare
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Children's pool
  • Free newspapers in lobby
  • Concierge services
  • Conference space
  • Conference space size (feet) - 400
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free breakfast
  • Free WiFi
  • Full-service spa
  • Garden
  • Indoor pool
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 5
  • Number of indoor pools - 1
  • Number of meeting rooms - 4
  • Number of restaurants - 2
  • Safe-deposit box at front desk
  • Sauna
  • Ski passes available
  • Ski storage
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Terrace
  • Total number of rooms - 78
  • Tours/ticket assistance
  • Free train station pickup
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • In-room childcare (surcharge)
  • Indoor pool
  • Indoor pools
  • Rollaway/extra beds available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Coffee/tea maker
  • Free bottled water
  • Free newspaper
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Free WiFi
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room safe
  • Individually furnished
  • Minibar
  • Minibar (stocked, some free items)
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Shower/tub combination
  • Slippers
  • Turndown service
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Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Prato Borni - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Lusi - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

24-hour room service is available.

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Nearby Things to Do

1 indoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Sledding nearby
  • Rock climbing nearby
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Spa Services

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Body treatments
  • Facial treatments
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Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 200 per night.
  • Free cribs (infant beds)!

Pets

Pets allowed, Only dogs are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in

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Fees

You'll be asked to pay the following charges at the hotel:
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 310
  • New Year's Eve (31 December) Gala Dinner per child: CHF 155 (from 9 to 12 years old)
  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 35 per pet, per day
  • Rollaway bed fee: CHF 200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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