Featured Image Lobby Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Living Area Living Area Living Room Balcony Balcony Bathroom Amenities Indoor Pool Indoor Pool Indoor Spa Tub Sauna Equipment Storage Equipment Storage Equipment Storage Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Hotel Bar Hotel Bar Hotel Bar Exterior Exterior Exterior Exterior View from Hotel View from Hotel
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Room type

Double Room, Mountain View (Matterhorn)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Suite, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 2 Bedrooms

Max Occupancy: 5 guests (up to 3 children, 3 infants)

Standard Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelMountain hotel with 2 restaurants

Location

Located near the slopes, this Zermatt hotel is in the mountains and within 1 mi (2 km) of Gornergrat Station, Zermatt-Furi Gondola, and Matterhorn Museum. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes.

Hotel Features

Hotel Ambassador Zermatt guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.

Room Amenities

All 84 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Free WiFi and balconies or patios are standard, as are flat-screen TVs with cable channels.

Renovations & Closures

This property is closed for renovations and will resume operation once the renovation is complete.
Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Hotel Ambassador Zermatt helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. A computer station is located on site and high-speed wireless Internet access is complimentary. This ski hotel also offers an indoor pool and a sauna.

Hotel Ambassador Zermatt is a smoke-free property.

  • Free WiFi
  • Number of restaurants - 2
  • Full-service spa
  • Indoor pool
  • Bar/lounge
  • Spa tub
  • Sauna
  • Ski passes available
  • Ski storage
  • Free train station pickup
  • Pool sun loungers
  • Free use of nearby fitness center
  • Concierge services
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Computer station
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Fireplace in lobby
  • Television in lobby
  • Porter/bellhop
  • Elevator/lift
  • Luggage storage
  • Smoke-free property
  • Number of buildings/towers - 3
  • Total number of rooms - 84
  • Year Built 1978
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Free WiFi
  • Balcony or patio
  • Pillowtop mattress
  • Minibar
  • Room service (limited hours)
  • Flat-panel TV
  • Cable TV service
  • Premium bedding
  • Hypo-allergenic bedding available
  • Shower only
  • Pillow menu
  • Cribs/infant beds (surcharge)
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Bathrobes
  • Slippers
  • Free toiletries
  • Phone
  • Desk
  • Blackout drapes/curtains
  • Access via exterior corridors
  • Private bathroom
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Where to Eat

Chi-Ba-Bou - Overlooking the garden, this restaurant specializes in fondue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Dining Room - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

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Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons available nearby
  • Golf lessons available nearby
  • Ski equipment rentals on site
  • Sledding nearby
  • Snow tubing nearby
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Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub.

Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Spa tub in spa
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Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 11 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 6 years old stay free when using existing bedding.
  • Cribs (infant beds) are available for CHF 50 per night.

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Service animals exempt from fees/restrictions

No rollaway/extra beds available

Noise-free rooms not guaranteed

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests up to 16 years old.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CHF 25 for adults and CHF 12 for children (approximately)
  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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