Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Jack from Canada
Five star experience in three star hotelPosted Oct 14, 2013
Pros: Clean, friendly staff, excellent food. Beautiful view of Matterhorn. Meals at the hotel are excellent and less expensive than in the town.
Location: Peak Pass ticket is recommended to fully enjoy all of the local trains and gondolas. Trips to Gornergrat and Kline Matterhorn are must
We enjoyed our stay in Hemizeus hotel very much. Although located on the south edge of the town, it only takes about 20 minutes to walk from the hotel to the downtown. The bus stop is 2-3 minutes walking from the hotel. It is a very quiet and beautiful place.
for Familiesby A verified traveler
Great hotel, Inconvenient locationPosted Feb 12, 2013 on Hotels.com
The staff was most often wonderful and helpful. The room was clean and nice. The food was good. However, the hotel was a long way from the village center and the staff seemed inconvenienced to provide a taxi which they advertised as available for a fee.
for Everyoneby Familly of four from Sydney NSW, Australia
Fabulous alpine weekPosted Jan 16, 2013
Loved the spa &sauna facilities. We had an amazing view of the Matterhorn with an adjoining room for our adult children. Hotel will pick you up from the railway station & drop you back when you leave so let them know in advance time of arrival.
for Everyoneby Melissa from Alaska
Great place to stay!Posted Dec 20, 2012
Pros: The view of the Matterhorn was breathtaking from my room!
Location: About a 15 minute walk to downtown, but being off the beaten path was nice. It was quiet and pretty close to a gondola lift!
This was a fantastic hotel! Very clean and kept in great condition. It was about a 15 minute walk to downtown, but a very nice walk, and the view from my room was amazing. So well worth it! I unfortunatly didn't have time to take in any of the spa there so I can't comment on that.
Posted Nov 29, 2012 on Hotels.com
Great placePosted Oct 2, 2012 on Hotels.com
I would definitely stay here again. The views were even better than those pictured in the description. Staff were very nice. Food in the restaurant was amazing.
for Everyoneby A verified traveler
Ok hotel with a good viewPosted Sep 10, 2012
Good view from room. Hotel does not have adaptors for US iphone chargers. Charged extra for my 3 year old daughter. Very surprising as it was informed while i was checking out. Too far from station
for Everyoneby A verified traveler from Philadelphia, PA, USA
Our stay in a Winter VillagePosted Feb 29, 2012
Pros: Most of all meeting Ceasar, his family and the entire staff, The view of the Matterhorn from our room, the spa, The breakfast , The sunsets with wine
Cons: Now that I know, we had the smaller room and more hooks would of made it easier to organize our clothing. beds, comfortable, good time hard t complain
Location: One of the best spots in Zermatt to view the Matterhorn, an easy 15-25 minute walk to town depending how far to the other end , you walk to.
The Hemizeus is a great place to stay. The only reason we did not rate it a 5, is because of the more luxiuious hotels in the village. The Palazzo Family and their staff are very gracious and helpful. The evening dinner food is exellent and the breakfast is one of the best we have ever had. The house wines are from the Palazzo family vineyards from Piedmont region of Italy. I liked the Barberra and my wife loved the Pinot Noir. The ski in and ski out is worth the stay alone. The spa is new and extremely delightful! Ceasar makes the best espresso and coffee late with the steamed milk ...We hated to leave! The Hemizeus is located at the high end of town, but the views are breathtaking and the quiet charm delightful. We walked into town almost every night,but only made it all the way in on our days off from skiing. There are soo many inviting hotels and restaurants, that we sometimes only walked 10 or 15 minutes, and toured a different hotel each time. We particularly liked the high ground walk in to town the last day we were there. This proved to add another demension to the charm of the village,and the appreciation for the Bavarian architecture and construction of the Swiss Chalets and Hotels!!
Recommendedby A verified traveler from Australia
Very cosy hotelPosted Feb 24, 2012 on Hotels.com
The hotel was very comfortable, very friendly staff and fantastic food. The hotel is located 5 minutes from the cable car and about 20 minutes walk from the train station. They have a courtesy car to pick you up from the train station. The spa and sauna are great after a days skiing. The breakfast buffet was fantastic and it was quite difficult to stop eating! The restaurant was also very good quality food, and reasonably priced relative to Zermatt prices. The only complaint I would make is that we were given a twin room and the twin beds had been pushed together, not the most comfortable for couples.
for Everyoneby June from Annapolis, MD, USA
Wonderful hotel and restaurant experiencePosted Feb 14, 2012
Pros: The staff was very helpful and nice. Rooms were very clean and modern.
Cons: The beds were a bit stiff
Location: Set a little out of town, which was the perfect setting. An easy walk to town.
Wonderful hotel with great, helpful staff. Set a little out of town, this quaint hotel was a great place to stay. The restaurant offered excellent upscale cuisine and beautiful views of the Matterhorn.