Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
4.7 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Families
by Verena from London

Simply excellent!

Posted Dec 28, 2013 on Hotels.com
Absolutely wonderful..."A jewel in the Swiss mountains"! Wonderful hotel, excellent service, friendly & welcoming staff, outstanding cuisine, great spa, stunning views on The Matterhorn, perfect location! Good value for such an excellent hotel!
5 out of 5
for Couples
by Jo from Wetton, Staffordshire DE6, UK

An excellent night's stay.

Posted Jul 19, 2013
Pros: Good size room with seating area and view from balcony
Location: Short walk from the station and town center beside river.
We stayed here for one night before travelling on the Glacier Express. We arrived quite late in the evening and easily found the hotel after a short walk downhill from the station. We were welcomed as we came through the door and given all the details in a friendly manner in perfect English. Our room, 104, was quite large with plenty of storage space, a huge bed, sofa and sitting area as well as a desk and access to a private balcony from which you could get a view of the Materhorn from one end. The bathroom was well equipped, lots ot towels robes etc with shower over the bath, which was a little tricky to organise at first. Just a note for travellers who rely on the hotel to provide shampoo, body lotion etc, this hotel provides an all in one washing gel in fixed dispensers only so you may want to pack your own. But they did supply a proper hairdryer! When we stayed the hotel was extremely quiet, with one tour party and a handful of independent guests which made for a goodnights sleep. The breakfast was, in our view, excellent with a good selection on the cold buffet with eggs cooked to order, we benefited from freshly made scrambled eggs and ham. On leaving we were offered the use of the hotel electric taxi to take us back to the station but as we were travelling light we didn't use it for the short walk. We felt that if we were lucky enough to return to Zermatt it would make an excellent base for summer walking.
5 out of 5
by A verified traveler from San Francisco, CA

Great Find !

Posted May 28, 2008
We stayed at Hotel Ginabelle on a recent weekend, and it was the best hotel experience we've had in all of Switzerland. We phoned ahead, and the porter picked us up at the Zermatt Bahnhof (train station) to drive us via electric taxi the four blocks or so to the hotel. The room was simple, spacious and reasonably priced for Zermatt. Many of the hotel staff were fluent in English, and we found them to be very pleasant and helpful. The price included full breakfast in the hotel's elegant dining room, and the food was sumptuous and delicious. The spa (w/ pool, jacuzzi, suana, steam room, etc.) at 15 SF / person was the best money we spent during two weeks in Europe. The free terminal in the lobby had up-to-date technology, a good internet connection, and a large, flat screen. My only quibble with the hotel was that the wireless range the free wifi internet did not extend outside the lobby to the rooms. This would have been an issue for me during week, since I travel mainly for business and need at least one or two hours per day of laptop connectivity. The wifi worked fine in the lobby.