Room type

Standard Double Room

Max Occupancy: 2 guests

Standard Double Room, Mountain View (Matterhorn)

Max Occupancy: 2 guests

Superior Double Room

Max Occupancy: 2 guests

Deluxe Double Room

Max Occupancy: 2 guests

Deluxe Double Room, Mountain View (Matterhorn)

Max Occupancy: 2 guests

Triple Room

Max Occupancy: 3 guests

Standard Double Room Single Use

Max Occupancy: 1 guest

Standard Double Room Single Use, Mountain View (Matterhorn)

Max Occupancy: 1 guest

Get an overview of this hotelRiverfront hotel with health club and bar/lounge

Location

Situated on a river, this hotel is within a 15-minute walk of Gornergrat Station, St. Mauritius Church, and Mountaineers Cemetery. Matterhorn Museum and Zermatt-Furi Gondola are also within 1 mi (2 km).

Hotel Features

Along with a health club, this hotel has a bar/lounge and coffee/tea in the lobby. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a library are onsite.

Room Amenities

All rooms are soundproofed and offer free wired Internet and hair dryers. Other amenities available to guests include safes, phones, and desks.

Renovations & Closures

The property is closed between 30 April and 31 May.

Hotel Amenities

Hotel Amenities

Phoenix features a health club, a library, and a terrace. High-speed wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Zermatt hotel also offers tour/ticket assistance, multilingual staff, and ski storage.

Phoenix has designated areas for smoking.

  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Fireplace in lobby
  • Free WiFi
  • Garden
  • Health club
  • Laundry facilities
  • Library
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 4
  • Ski storage
  • Television in lobby
  • Terrace
  • Total number of rooms - 27
  • Tours/ticket assistance
  • Year Built 2009
Show all hotel amenities

Family Friendly Amenities

  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Laundry facilities
  • Soundproofed rooms

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Desk
  • Free wired high-speed Internet
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room safe
  • Phone
  • Soundproofed rooms

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Ski lessons available nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 7 PM

Special check-in instructions:

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

Pets allowed, Only dogs and cats are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Show all policies

Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 12-16 years old. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 30 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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