Ratings based on 46 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Balsall Common, England
Top hotel, great location, good views.Posted Aug 25, 2014
Pros: Great location, friendly staff, nice bar, breakfast was good, room was nice, and fantastic bed.
Cons: fresh brewed coffee, but the rest was peachy!
Location: It's in Zermatt, endless things to do, walk and climb, not too far from lots of great restaurants. Gornergrat railway and the main station 10mins.
Great location in a quieter part of Zermatt, but still close to the Gornergrat railway and lifts to the mountains. Lovely interior which looked to have recently been refurbished. Small bar area with a great selection of wines and beers (very tasty). Breakfast was excellent with a lot of choice, coffee not too bad although a machine not freshly brewed. Rooms were very comfortable and a nice temperature, and the bed was dreamy, very comfortable and hard to get out of.
for Everyoneby A verified traveler from Singapore
Nice HotelPosted Aug 15, 2014
Pros: The breakfast was good, and rooms were clean.
Cons: I think if you mention wifi, it should also be in the room.
Location: About 10mins to the city area. Everything else is within walking distance.
The hotel was comfortable, although the room was small, but that is to be expected. Wifi was only in the hotel lobby, and not the room, so do not be misled. Overall, the hotel was in a nice quiet location, about 10mins walk from the town area. We didn't get a room with a view, but it was generally alright.
for Couplesby A verified traveler
Cozy hotel with friendly staffPosted Aug 4, 2014
Pros: Coziness. Bathroom equipped with a bath, which was really helpful after hiking.
Cons: Bedroom/bathroom floor seemed to be repaired as doors kept on being stuck. Soundproof may need improvement, as we heard next room baby crying at night
Location: 10 minutes to the main train station and 5 minutes to the Sunnega Paradise
Staff very helpful and efficient. Breakfast was hearty and my husband and I enjoyed the stay quite a lot.
for Everyoneby A verified traveler
Nice hotelPosted Jul 13, 2014
Friendly staff , room is very clean , close to the train station .
for Everyoneby A verified traveler from Winston-Salem, North Carolina
Clean, comfortable hotel in relaxing atmospherePosted Jul 4, 2014
We arrived at the train station and walked to our hotel. Be prepared to walk uphill quite a bit, but once you get there were, we were greeted by friendly staff. Very clean. accommodations. You can have a drink at their small bar prior to dinner or after. Good breakfast. We would choose a room with a better view. Otherwise, great.
for Everyoneby A verified traveler from phoenix,AZ
Excellent place, close to everythingPosted Jun 29, 2014
Staff was nice and helpfull. A for sure place togo
for Couplesby Richard
Pleasant hotel and luxury breakfastPosted Apr 1, 2014
Stayed here with a friend whilst visitng Zermatt over a weekend. The hotel was pleasant, it's not a destination in itself with enough facilities but not an enormous collection but certainly a very well-executed package. The beds were comfortable and we had no trouble falling asleep after enjoying a drink on the balcony (sadly just water as there was no minibar, but that was only a small niggle). The staff were attentive and friendly however and there was a fantastic breakfast served in the morning looking out over the snow. I'd be happy to stay there again.
for Couplesby Ben from Sydney, Australia
Beautiful Hotel, Friendly StaffPosted Mar 10, 2014
Pros: Breakfast was great and the staff were really helpful and friendly.
Cons: WI FI is only available in the lounge. Internet access in the rooms is by cable only, but whose smart phone or tablet has a network port?
Location: Fairly easy walk to the funicular for quick access to the slopes and easy walk to shuttle bus to the Gondola.
Had a good sized, fresh, new, beautifully done room with a stunning view of the Matterhorn.
for Everyoneby Priscilla
Great value stay in ZermattPosted Sep 20, 2013
so clean with comfy down comforters and great staff. Delicious substantial breakfast
for Everyoneby A verified traveler
Excellent bed and breakfast hotelPosted Sep 8, 2013
Location: Very handy for the first-class Wallischerstube restaurant - just round the corner.
Spent a week here in September. This is a beautifully designed, equipped and furnished hotel with very friendly staff.