Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn) | Down comforters, in-room safe, desk, blackout drapes

Reviews of Phoenix

3 out of 5
Phoenix
Untere Wiestistrasse 11, Zermatt, VS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 616 reviews" "
Rating 8 - Good. 146 out of 616 reviews" "
Rating 6 - Okay. 21 out of 616 reviews" "
Rating 4 - Poor. 2 out of 616 reviews" "
Rating 2 - Terrible. 6 out of 616 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay during our family ski vacation. The rooms are spacious and well appointed. The staff was kind and helpful in every respect. They gave good inside information on snow conditions and skiing options. Also provided list of dining recommendations. Highly recommend staying here!!
Stayed 6 nights in Mar 2024
Response from The hotel Phoenix team on Mar 17, 2024
Dear Paul,Thank you very much for taking the time to write this excellent review.We are happy that you enjoyed your stay at our hotel. We would be delighted to welcome you again in our hotel.With best regards from Zermatt

10/10 Excellent

Jon, Happy Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Feb 2024
Response from The hotel Phoenix team on Feb 23, 2024
Dear JonThank you very much for your great review. We are delighted to see that you had a great stay in our hotel.With best regards from Zermatt.

10/10 Excellent

Irina

Stayed 2 nights in Jan 2024
Response from The hotel Phoenix team on Mar 22, 2024
Dear Irina, Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel. With best regards from Zermatt.

10/10 Excellent

True

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.
Stayed 1 night in Jan 2024
Response from The hotel Phoenix team on Feb 15, 2024
Dear True, Thank you very much for taking the time to write this excellent review and positively mentioning the hotel staff.We are happy that you enjoyed our breakfast and that it was the best you had for a long time. We would be delighted to welcome you again in our hotel during your next trip to Zermatt.

10/10 Excellent

Leah Czarina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Helpful Staff
Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.
Stayed 1 night in Sep 2023
Response from The hotel Phoenix team on Feb 15, 2024
Dear Leah Czarina, Thank you very much for taking the time to write this excellent review and positively mentioning the front desk staff.We are happy that you enjoyed our breakfast and that our tips help you on your hikes. We would be delighted to welcome you again in our hotel during your next trip to Zermatt.

6/10 Okay

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.
Stayed 1 night in Sep 2023
Response from The hotel Phoenix team on Oct 26, 2023
Dear MikeThank you for your comments. If an early departure is planned, guests can order a breakfast box until midday the day before departure. The receptionist working in the afternoon / evening cannot give you food in place of breakfast.Our opening hours have been communicated to you by message before your arrival.We hope on your understanding.Best regards

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well-maintained
Stayed 1 night in Oct 2023
Response from The hotel Phoenix team on Oct 5, 2023
Dear Michael,Thank you very much for your 4*-review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

10/10 Excellent

Michael, Dundas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady helped us fix a shower issue, and helped us make decisions on our excursions. Breakfast well done, service excellent. Thanks!
Stayed 2 nights in Sep 2023
Response from The hotel Phoenix team on Sep 29, 2023
Dear MichaelThank you very much for taking the time to write this review and positively mentioning the front desk staff.We are happy that you enjoyed our breakfast and that our tips help you on your excursions. We would be delighted to welcome you again in our hotel during your next trip to Zermatt.

10/10 Excellent

Martita

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff is very helpful and great. We feel the warm welcome. Very clean and updated. Breakfast is awesome.I will Highly recommended the hotel.
Stayed 4 nights in Sep 2023
Response from Hotel Phoenix Team on Sep 17, 2023
Dear MartitaThank you very much for your great review and for recommending our hotel. We would be delighted to welcome you again at our hotel. Best regards from Zermatt

10/10 Excellent

Maureen Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and quick to respond to enquires. I would recommend this hotel.
Stayed 2 nights in Sep 2023
Response from The hotel Phoenix team on Sep 11, 2023
Dear Maureen Elizabeth,Thank you very much for taking the time to write your great review and for recommending our hotel. We are pleased that our staff was able to contribute to your perfect stay at the hotel.We would be delighted to welcome you back at to our hotel.With best regards from Zermatt

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Amazing stay, great location, very friendly staff, suggestions for walking routes and dinner. Well equipped room, very clean.Good breakfast, would love to return.
Stayed 2 nights in Sep 2023
Response from The hotel Phoenix team on Sep 11, 2023
Dear Debbie,Thank you very much for taking the time to write this review.We are happy that you enjoyed your stay at our hotel, and that our information helped during your stay at Zermatt. We would love to welcome you back to our hotel.With best regards from Zermatt

2/10 Terrible

suja

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were charged 20chf for a lost room key card but never gave us a replacement.we were never told during check in that there is a cost for lost key card!
Stayed 2 nights in Sep 2023
Response from The hotel Phoenix team on Sep 11, 2023
Dear SujaOur room key cards are security cards and should not be destroyed or thrown away after use. This is why we ask for CHF 20.-- to replace them from all our guests who do not return them when they leave which is also mentioned in the information brochure in the rooms.We only regret that you have no understanding in this matter.After your initial information, that you might have lost the key card, you never informed the reception that you definitely lost the key card. You went in and out of the room, without ever asking the staff to open the door for you. We therefore assumed that you found the key card again and we did not give you a replacement key cardOnly late in the evening of your last night you told us, after we asked you, that you had lost the key card. Best regards from Zermatt

10/10 Excellent

xiaoyu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staffs and very helpful for me. good location.
Stayed 1 night in Aug 2023
Response from The hotel Phoenix team on Sep 3, 2023
Dear xiaoyu Thank you very much for taking the time to write this review.We are happy that you enjoyed the quiet location of our hotel and that our staff was contributing to your perfect stay at our hotel. We would be delighted to welcome you again in our hotel.With best regards from Zermatt

10/10 Excellent

Mahnaz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay, property, most friendly staff, super clean, top breakfast. Will definitely stay here again.
Stayed 2 nights in Aug 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Aug 24, 2023
Dear Mahnaz,Thank you very much for taking the time to write this review.We are happy that you fully enjoyed your stay at our hotel.We all look forward to your next stay with us at Zermatt.With best regards from ZermattThe hotel Phoenix team

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The hotel Phoenix team on Aug 12, 2023
Dear KevinThank you very much for your review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Aug 6, 2023
Dear Dane,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. We felt welcomed every moment we saw someone there. Great recommendations for where to eat and go were given. Very happy with our choice of hotel
Stayed 3 nights in Aug 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Aug 6, 2023
Dear Guest, Thank you very much for taking the time to write your great review and for choosing our hotel. We are delighted to read that you enjoyed our recommendations, and were happy with your choice of hotel.We would be delighted to welcome you again in our hotel.With best regards from Zermatt

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property and rooms. Great breakfast. Very kind owners.
Stayed 1 night in Jul 2023
Response from Hotel Phoenix Team on Jul 23, 2023
Dear KamalThank you very much for taking the time to write your great review and for choosing our hotel. We are delighted to read that you enjoyed the wide variety of our buffet breakfast as well as the well-maintained rooms.We would be delighted to welcome you again in our hotel.With best regards from Zermatt

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Hotel Phoenix Team on Jul 21, 2023
Dear Kitty,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

8/10 Good

Sahba

Traveled with partner
Liked: Cleanliness
Property was nice but getting there requiring uphill climbing;) difficult. It was no trash can in lobby area. More like they wanted to control everything like landlords, didn’t feel like a hotel. Family owned hotels can be like this. So if you like to have freedom not a great property. We paid for the panoramic room most expensive one, we got different room, she said this is the same but picture was saying different! Breakfast was ok not so much variety but that wasn’t an issue for us. I would personally recommend book a hotel more in the heart of activity and less walk from station.
Stayed 2 nights in Jul 2023
Response from Hotel Phoenix Team on Jul 16, 2023
Dear SahbaThank you very much for your feedback. We do not have a public trash can in our bar/lobby as we have to separate all trash (food leftovers, paper, glass, cans, plastic, etc.) for recycling, as is required in Switzerland. It has nothing to do with a check, but our culture wants to respect our planet. We apply the same ecological principle for the bins in our hotel rooms.You booked a deluxe room with Matterhorn view, and you received exactly the room as shown in the first the picture on the reservation platform. It was the attic room on the top floor with a balcony and a view to the Matterhorn. We also regret that you found the wide variety of Swiss breakfast buffet not enough for a 3* Hotel. We have different breads, rolls, croissants, chocolate and raisin rolls, an average of 12 different sorts of cheese, fresh cheese, fruit salad, fresh pineapple, 2 other seasonal cut fruits, 2 type of yogurt, muesli, different cold cut meat & sausage, salmon, boiled eggs, scramble eggs, hot sausage and meat balls, a soup, cereals, juice/water/cola, self-service coffee machine. Best regards from Zermatt

10/10 Excellent

Elizabeth, South Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the view from our room!! Everything was perfect.
Stayed 3 nights in Jul 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Jul 15, 2023
Dear Elizabeth,Thank you for taking the time to share your great review regarding your recent experience here with us. It is wonderful to read that everything was perfect and you enjoyed the view from your room. We would be delighted to welcome you again in our hotel.With best regards from ZermattThe hotel Phoenix team

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The location was beautiful, the staff was friendly, and the breakfast was delicious. We had to request a second key card for the room and they accommodated us willingly.
Stayed 2 nights in Jun 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Jun 28, 2023
Dear Jo Ann,Thank you for taking the time to share your great review regarding your recent experience here with us. Our team is happy to hear you enjoyed the location of our hotel and loved our delicious buffet breakfast. We would be delighted to welcome you again in our hotel.With best regards from ZermattThe hotel Phoenix team

8/10 Good

Blessilda K.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is just too small.
Stayed 2 nights in Jun 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Jun 23, 2023
Dear Blessilda K,Thank you very much for your great review. We are delighted to see that you had a great stay in our hotel. However we are sorry to hear, that you found our standard rooms too small as they are the size stated on Expedia. With best regards from Zermatt.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
Stayed 4 nights in Jun 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Jun 22, 2023
Dear Guest,Thank you very much for your great review. We are delighted to see that you had a wonderful stay in our hotel.With best regards from Zermatt.

10/10 Excellent

Kitty

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Response from Jolanda Kwakernaak, Reservation/Reception on Jun 22, 2023
Dear Kitty,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

10/10 Excellent

ATSUSHI

Liked: Staff & service
Stayed 2 nights in Jun 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Jun 17, 2023
Dear ATSUSHI,Thank you very much for your excellent review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

10/10 Excellent

America

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Jun 14, 2023
Dear America,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

10/10 Excellent

SALLY

Stayed 2 nights in Jun 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Jun 9, 2023
Dear Sally,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

10/10 Excellent

HNIN YADANAR

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean n nice hotel! The staffs are friendly
Stayed 2 nights in Jun 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Jun 9, 2023
Dear HNIN YADANAR,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.

8/10 Good

Eugene Shoong Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and well kept. Breakfast was decent for a relatively small hotel. View of the Mattehorn was amazing.
Stayed 2 nights in Mar 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Mar 23, 2023
Dear Eugene Shoong MingWe thank you very much for this great review. We are happy to read that you had a great stay at our hotel. Furthermore, we would be delighted to welcome you again at our hotel during your next trip to Zermatt.Best regards from Zermatt

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great people, great facility, great views, great breakfast, easy access( walking distance ) to everything. The staff was great - friendly, efficient, and knowledgeable. I highly recommend this great hotel. I would stay here again without question. Classy but not overdone.
Stayed 5 nights in Mar 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Mar 23, 2023
Dear JerryThank you very much for taking the time to write your great review. We are delighted that you had a great stay at our hotel and we would be delighted to welcome you again at our hotel.

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Informed staff. Very accommodating.
Stayed 1 night in Mar 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Mar 13, 2023
Dear Andrew,Thank you very much for your 4-star review. We are delighted to see that you have enjoyed your stay in our hotel. With best regards from Zermatt.

10/10 Excellent

bekir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good thank you for Phoenix Hotel and team
Stayed 1 night in Feb 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Feb 21, 2023
Dear bekir,Thank you very much for your 5-star review. We are delighted that you enjoyed your stay at our hotel.We would be delighted to welcome you again at our hotel.Best regards from Zermattthe Hotel Phoenix team

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023
Response from Jolanda Kwakernaak, Reservation/Reception on Mar 10, 2023
Dear Taylor,Thank you very much for your 5-star review. We are delighted to see that you have enjoyed your stay in our hotel. With best regards from Zermatt.

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

annie

Stayed 1 night in Dec 2022
Response from Jolanda Kwakernaak, Reservation/Reception on Dec 25, 2022
Dear AnnieThank you so much for this 4-star-review.We are pleased that you enjoyed your stay at our hotel.It would be our pleasure to welcome you back to our hotel in the future.With best regards from ZermattThe hotel Phoenix team

10/10 Excellent

MEI SHAN

Stayed 2 nights in Oct 2022
Response from Jolanda, Front Desk on Oct 13, 2022
Dear Mei Shab,Thank you very much for your great review. We are delighted to see, that you have enjoyed your stay in our hotel. With best regards from Zermatt.

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Only a 7-8 minute walk from the train station. Nice clean rooms. Lovely breakfast selection. Very kind and pleasant staff.
Stayed 1 night in Sep 2022
Response from Jolanda, Front Desk on Sep 27, 2022
Dear Patricia,Thank you for this great review and for choosing our hotel. We are delighted that you enjoyed the location of our hotel as well as our breakfast selection. We would be delighted to welcome you again in our hotel.With best regards from ZermattThe hotel Phoenix team

2/10 Terrible

Yuchen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable.
Everything was great. No USB ports however which is unfortunately common in European hotels. That is my only complaint. Good place to stay a short 5 minutes from train station. You can walk to any of the sites. I will stay here again next time in Zurich.
Hotel at night.
Stayed 2 nights in Sep 2022
Response from Jolanda, Front Desk on Oct 9, 2022
Dear MartinThank you very much for your review. We are delighted that you enjoyed your stay in Switzerland. Although we are in Zermatt, not Zürich.

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower is too small, everything else was very good. Especially the staff - very friendly and accomadating😀
Stayed 1 night in Sep 2022
Response from Jolanda, Front Desk on Sep 7, 2022
Dear Kim,Thank you very much for taking the time to write your great review and for choosing our hotel. We are pleased that everything, except our standard Swiss size showers, was satisfactory.It would be our pleasure to welcome you back to our hotel in the future.With best regards from ZermattThe hotel Phoenix team

10/10 Excellent

Fatima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! spacious and very clean room. Excellent breakfast, friendly and helpful staff.
Stayed 2 nights in Aug 2022
Response from Jolanda, Front Desk on Aug 27, 2022
Dear Fatima,Thank you very much for 5-star-review. We are happy that you enjoyed your stay in the standard room a view to the Matterhorn from the balcony/terrace as well as our breakfast. We would be delighted to welcome you again in our hotel. With best regards from Zermatt.

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, deluxe room category with Matterhorn view is very comfortable. Breakfast is good.
Stayed 2 nights in Aug 2022
Response from Jolanda, Front Desk on Aug 17, 2022
Dear Diana, Thank you very much for your excellent review. We are happy that you enjoyed your stay in the deluxe room a view to the Matterhorn as well as the location of the hotel. We would be delighted to welcome you again in our hotel. With best regards from Zermatt.

10/10 Excellent

Adrien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, perfectly clean, good breakfast buffet and very helpful staff for explaining all the activities to do around Zermatt
Stayed 1 night in Aug 2022
Response from Jolanda, Front Desk on Aug 9, 2022
Dear Adrien Thank you for this 5-star review. We are delighted to read that you enjoyed the location of our hotel and our buffet breakfast, Our staff is pleased to have been able to provide such a great experience for you. We would be delighted to welcome you again at the hotel Phoenix Zermatt. With best regards from Zermatt The hotel Phoenix team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great hotel, location and service! Extremely hospitable staff and the rooms/location were perfect.
Stayed 1 night in Aug 2022
Response from Jolanda, Front Desk on Aug 9, 2022
Dear Guest Thank you for this great review. We are delighted to read that you enjoyed your stay in our hotel and that our staff was able to make your stay such a great experience. It was our pleasure to welcome you, and we hope to see you again at the hotel Phoenix. With best regards from Zermatt The hotel Phoenix team

10/10 Excellent

Elsa

Stayed 2 nights in Jul 2022
Response from Jolanda, Front Desk on Jul 29, 2022
Dear Elsa, Thank you very much for your great review. We are delighted to see, that you have enjoyed your stay in our hotel. With best regards from Zermatt.

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Close to train station (10 minutes). Very nice breakfast. Our room was upgraded to a terrace suite. Very roomy. Helpful friendly staff. We would stay here again.
Stayed 2 nights in Jul 2022
Response from Jolanda, Front Desk on Jul 29, 2022
Dear Barbara, thank you very much for your great review. We are happy to read that you have enjoyed our breakfast the location and your room upgrade. We would be delighted to welcome you again in our hotel. With best regards from Zermatt.

10/10 Excellent

Don

Stayed 3 nights in Jun 2022
Response from Jolanda, Front Desk on Jul 2, 2022
Dear Don, Thank you very much for your great review. We are delighted to see, that you have enjoyed your stay in our hotel. With best regards from Zermatt.

10/10 Excellent

SUNGHEE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were all nice and helpful. Rooms are big and clean
Stayed 1 night in Jun 2022
Response from Jolanda, Front Desk on Jun 27, 2022
Dear Sunghee, Thank you very much for your great review. We are happy that we were able to help you and that you have enjoyed your stay in the superior room. With best regards from Zermatt.

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022