Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Königswinter

Sehr gemütliches tradionelles Hotel

Posted Jul 5, 2015
Gemütliches tradionelles Hotel aber nicht plüschern. Sehr gute Küche. Haben leider nicht im Voraus Halbpension gebucht,da wir kein opulentes Abendessen ständig bevorzugen. Bei Halbpension Bestellung bei Buchung kostet diese 35 sfr, bei Buchung vor Ort 45sfr. Wenn man dann in Zermatt auf die Speisekarten der anderen Restaurants schaut graust es einen. Da fangen einfache Spagettigerichte bei 28 Sfr an. Da lobe ich mir das Hotel Julen welches ihren Hotelgästen ein 5gang Menü (incl. tollem salatbüffet) ihren Hausgästen anbietet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

A Lovely Hotel

Posted Jul 1, 2015
Pros: We liked its charm, the generous breakfast buffet, the lovely room and the fabulous spa. Great location.
Cons: Everyone probably wishes that Switzerland wasn't so expensive. Taxis from Tasch to the hotel are pricey and there are few "budget" restaurants in town
Location: Funiculars, gondolas, cog railway, etc. to view the Matterhorn; great hiking trails, touristy shops in town.
Hotel Julen has authentic Swiss charm. Rooms are very comfortable, with Nespresso machines, complementary bottled water, robes/slippers. 4th-floor rooms have a skylight with remote-operated blind. Well-equipped bathroom with make-up mirror, thick towels. Plenty of storage, good-sized balconies and close to many of the area's attractions, a 5-minute walk to the main shopping area. We appreciated the quieter location. Breakfast is lavish, with prosecco to make mimosas; no detail is overlooked. A spa with heated indoor pool, sauna and steam rooms is a treat after a day's hiking, one of the nicest facilities we've seen. We received a warm welcome (truffles in the room, too) and orientation to the town. Julen has two restaurants: one with a prix fixe 5-course menu, the other a la carte. Housekeeping staff comes later in the day to replenish towels and empty wastebaskets. Julen really cares about its guests' comfort and it shows. Zermatt isn't cheap, but this hotel is a treasure.
4 out of 5
Recommended
for Couples
by A verified traveler

추천하고픈 호텔

Posted May 28, 2015
Pros: 사우나와 수영장 등의 부대시설도 훌륭
조식이 맛있었고 눈이 내려 볼 순 없었지만 마테호른을 정면에서 바라볼 수 있을듯. 역에서 조금 멀지만 조용해서 괜찮다는 장점이 있고 체크아웃 후에는 전기자동차로 역으로 데려다 줌. 객실 분위기도 최신식에 럭셔리는 아니지만 아늑한 운치가 있었다.
4 out of 5
Recommended
for Couples
by Thierry from Lausanne

Dommage du bruit

Posted Mar 12, 2015 on Hotels
Très joli hôtel mais matelas relativement durs et situé en face du Paperla club + disco donc relativement bruyant une grande partie de la nuit. Piscine et spa magnifiques.
4 out of 5
Recommended
for Couples
by Christian from La Tour-de-Peilz

Quelques erreurs à corriger

Posted Feb 24, 2015 on Hotels
Bel hôtel en général mais la chambre était froide quand nous sommes arrivés à 20 hrs et il a fallu des heures (jusqu'au lendemain) pour qu'elle se réchauffe, ce que je ne trouve pas normal dans un hôtel de cette catégorie. Sinon le SPA est agréable. Et il manque un espace pour se changer après le ski lorsqu'on quitte le lieu.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the village center

Posted Feb 1, 2015
Pros: kindness of all workers
Location: Village center
Breakfast and dinner menu well presented and good quality
5 out of 5
Recommended
for Business Travelers
by JaeWoo

This traveler left a rating score only Posted Nov 28, 2014 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

The best

Posted Nov 22, 2014
Great hotel and staff. Tons of little details to naje the stay xtra special. Their restaurant was also very good. Would absolutely stay here again.
5 out of 5
Recommended
for Couples
by SO

This traveler left a rating score only Posted Nov 19, 2014 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

Moderne trifft Tradition

Posted Nov 19, 2014 on Hotels
clevere Verbindung von Tradition und Moderne. Hightech im heimeligen Zimmer. Restaurant mit modernem und traditionellem Teil, tiptop. Gerne wieder.