Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Yes stay here!

Posted Jul 26, 2015
Amazing indoor pool and spa, super friendly staff, central location, views of the mountains, a wonderful room, loved our stay here!!!
5 out of 5
Recommended
for Couples
by A verified traveler

완전 좋아요.

Posted Jun 29, 2015
Location: 마테호른을 볼 수 있는 전망대. 고르너그라트. 수네가.
우선 객실이 다른 호텔에 비해 좀 넓었고 체크인 할 때 계시던 여직원이 굉장히 친절했습니다. 방에서 마테호른이 보이긴 하는데 1층이어서 그랬는지 좀 멀기도 하고 다른 건물이나 전선에 가려 그닥 감흥은 없었네요. 시설은 청결하고 깔끔하구요. 기차역과 산악열차역이 가까워서 좋았습니다. (마을 자체가 그리 크지 않긴 하지만...) 아무튼 전체적으로 굉장히 만족스러운 호텔이었습니다. 조식도 괜찮았어요.
5 out of 5
Recommended
for Families
by A verified traveler from Hong Kong

Very convenience location and big room!

Posted May 27, 2015
Pros: Very nice swimming pool and convenience location which just a few mins walk from station. If have time, must have swimmimg there.
This hotel is fantastic! Although we arranged a traditional room but is very cosy. We like the deco in room especially the wooden tables and chairs. The balcony also great And I have exercises in early morning here and deeply breath the fresh air. That's really wake me up!!!
5 out of 5
Recommended
for Families
by A verified traveler from 東京

駅に近い、部屋は広い、綺麗、清潔

Posted May 7, 2015
何より駅に近くて良い。gornergrat登山鉄道の駅にも接しており、朝早い便に乗るにも良い。部屋は広い、清潔、アメニティもよい。
5 out of 5
Recommended
for Couples
by HongMin from 한국 경기도

굿잡

Posted May 1, 2015 on Hotels
체르마트 역도 가깝고 내부 청결상태도 좋았습니다 스위스 있을때 몇 안되는 호텔중 가장 좋았던거 같습니다
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 29, 2015
Everything about the experience was fantastic. Warm and friendly staff, great proximity to all activities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Cozy

Posted Apr 28, 2015
Location was very close to the main statin of Zermatt, and its facilities were good.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Providence, NJ

Great views of the Matterhorn!

Posted Apr 23, 2015
Pros: The view and the breakfasts. While we did not use them, the hotel also had an indoor pool and spa.
Cons: A second place to sit in the room.
Location: The hotel is just a few steps from the train station and even closer to the Gornergrat Bahn. There are great restaurants in town.
We spent two glorious days and nights here. The sun shone brightly all day each day and we had a view of the Matterhorn from our room. Julia had been quite helpful in advance of our stay in making dinner reservations for us and she happened to be the one to check us in. She is a very pleasant and very pregnant person. The room itself was smallish (the only place to sit other than on the bed was one hassock). But the bathroom was clean and quite adequate. The mattresses were quite soft and Alex (the owner) was quite proud that they were the "best" - imported from Norway. The spacious breakfast area was a country kitchen motif with a wide variety of choices. I was impressed that Alex, the owner, was on site and who bent over backwards to please us. Trips up the mountains on the Gornergrat cog railway and the funicular/gondola/aerial tram to Rathorn were the highlights of our stay. We highly recommend this hotel!
5 out of 5
Recommended
for Personal Event
by Sandra from St. Gallen

Schlosshotel Zermatt

Posted Apr 17, 2015 on Hotels
Ich wurde sehr nett begrüsst und erhielt ein gratis Upgrade in eine höhere Zimmerkategorie. Das Zimmer und Bad waren schön gross und alles war tadellos sauber. Das Bett fand ich sehr bequem und hab darin wunderbar geschlafen. Auch die Lage zum Bahnhof und ins Zentrum von Zermatt, in ca. 2 Minuten, war top. Ich habe mich sehr wohl gefühlt und würde sofort wieder buchen für einen weiteren Aufenthalt.
5 out of 5
Recommended
for Personal Event
by Simon from Luzern

toller Kurz-Aufenthalt

Posted Apr 16, 2015 on Hotels
sehr schönes Hotel, alles sehr stilvoll, alles tiptop!