Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
83% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Getaway With Friends
by Palm1221 from Houston, TX

Overnight in Zermatt at Sunstar Hotel

Posted Nov 4, 2013 on Hotels.com
Very nice and clean hotel. Manager very accommodating. Free minibar in room which is a real treat from Switzerland prices. Friendly staff also offered transfer into town and train station with their hotel minivan (a taxi was 15 francs roundtrip). Its only a 10 minute walk from train station but with luggage and some uphill walking a transfer is nice if your tired of walking and have more than one bag. Manager also offered to send someone up to iron my outfit for no charge as they do not have irons in rooms. The room was charming, 5th floor south side faces Matterhorn, with a beautiful view from our balcony. Loved the village of Zermatt and will definitely return.
5 out of 5
for Families
by A verified traveler

Centrally located; great breakfast and dinner

Posted Sep 23, 2013 on Hotels.com
Wonderful hotel about an 8 minute walk from the train station. Breakfast and dinner was wonderful, and the staff was very friendly and helpful. Would definitely stay here again.
5 out of 5
for Business Travelers
by A verified traveler

Posted Sep 12, 2013 on Hotels.com
4 out of 5
by Jack

This traveler left a rating score only Posted Jul 31, 2013 on Hotels.com
5 out of 5
by Jillanne from Melbourne

Great friendly hotel

Posted Apr 16, 2013 on Hotels.com
Everything was great, girl behind desk was such a lovely person and made you feel very welcome.
2 out of 5
by Axim from Switzerland

Does not worth the price that they charge

Posted Jul 29, 2012
Pros: Close to Center and they have free shuttle service to train station
Cons: Bath tub was middle of the room! It was terrible!
Location: It’s ok
Staying here was not comfortable at all. The price they charge it was overpriced.