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Reviews of Alpine Inn

2 out of 5
Alpine Inn
1470 5th Ave, Valemount, BC

Reviews

6.6
Rating 10 - Excellent. 74 out of 653 reviews" "
Rating 8 - Good. 206 out of 653 reviews" "
Rating 6 - Okay. 207 out of 653 reviews" "
Rating 4 - Poor. 118 out of 653 reviews" "
Rating 2 - Terrible. 48 out of 653 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dale, Lloydminster

Liked: Staff & service
A bit run down, but my stay was fine.
Stayed 1 night in Apr 2024
Response from Kevin on Apr 16, 2024
Thank you for taking the time to leave us a review and give us a perfect rating! I am thrilled to hear about how much you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
a very short walk to Main Street brought me out to a walk way with elk , & beautiful views of the mountains. I was there to photograph animals. it's a walk or ride away from world class shooting. great place to stay In Jasper.
Stayed 1 night in Mar 2024
Response from Kevin on Apr 6, 2024
Thank you for taking the time to leave us a review and give us a perfect rating! I am thrilled to hear about how much you enjoyed your stay with us! We hope to welcome you back again soon!

8/10 Good

Pam

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Kevin on Apr 6, 2024
Thank you for taking the time to leave us a review and give us a perfect rating! I am thrilled to hear about how much you enjoyed your stay with us! We hope to welcome you back again soon!

6/10 Okay

Karen

Traveled with partner
Noisy, funky smell in room.
Stayed 1 night in Mar 2024
Response from Kevin on Apr 1, 2024
Dear Karen,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience you may have experienced. We would like to address your specific concerns and make things right. Thank You!

8/10 Good

Karen

Traveled with partner
Liked: Amenities
The place was clean, good location.
Stayed 1 night in Mar 2024
Response from Kevin on Mar 31, 2024
Thank you for taking the time to leave us a review and give us a perfect rating! I am thrilled to hear about how much you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 Excellent

Amber

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved that there was a hot tub to use
Stayed 1 night in Mar 2024
Response from Kevin on Mar 31, 2024
Thank you for taking the time to leave us a review and give us a perfect rating! I am thrilled to hear about how much you enjoyed your stay with us! We hope to welcome you back again soon!

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed one night and it served the purpose.
Stayed 1 night in Mar 2024
Response from Kevin on Mar 29, 2024
Thank you for taking the time to leave us a review and give us a perfect rating! I am thrilled to hear about how much you enjoyed your stay with us! We hope to welcome you back again soon!

8/10 Good

Laura

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The outside could be spruced up a bit. Nicer inside the rooms than out landscape needs to be cleaned up
Stayed 1 night in Mar 2024
Response from Kevin on Mar 24, 2024
Dear Laura, Thank you so much for the advice, we are waiting for spring to come and start tidying up the outside in April.

10/10 Excellent

Tom

Traveled with pets
Great location. very good basic value.
Stayed 1 night in Mar 2024
Response from Kevin on Mar 24, 2024
Thank you for taking the time to leave us a review and give us a perfect rating! I am thrilled to hear about how much you enjoyed your stay with us! We hope to welcome you back again soon!

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 4 nights in Mar 2024
Response from Kevin on Mar 22, 2024
Hello William, Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us. It was a pleasure hosting you. We look forward to welcoming you back soon.

8/10 Good

Laura

Traveled with partner
Older but clean and quiet good value would stay here again
Stayed 1 night in Mar 2024
Response from Kevin on Mar 22, 2024
Hello Laura, Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us. It was a pleasure hosting you. We look forward to welcoming you back soon.

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Mar 2024
Response from Kevin on Mar 23, 2024
Hello Irene, Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us. It was a pleasure hosting you. We look forward to welcoming you back soon.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Kevin on Feb 28, 2024
Dear Tim, Thank you so much for choosing Alpine Inn for your stay, we look forward to welcoming you back in the future. Best regards.

8/10 Good

Barbara

Stayed 1 night in Feb 2024
Response from Kevin on Mar 22, 2024
Hello Barbara, Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us. It was a pleasure hosting you. We look forward to welcoming you back soon.

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for snowmobilers
Stayed 4 nights in Jan 2024
Response from Kevin on Mar 23, 2024
Hello Danny, Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us. It was a pleasure hosting you. We look forward to welcoming you back soon.

6/10 Okay

Steve

Disliked: Property conditions & facilities
Mountain views were great. Place needs some work and new beds
Stayed 1 night in Dec 2023

10/10 Excellent

Kris

Traveled with family
Liked: Staff & service, property conditions & facilities
Great place always enjoy staying here
Stayed 3 nights in Dec 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Wayne

Stayed 1 night in Dec 2023

6/10 Okay

Chantel, Edmonton

Traveled with family
Disliked: Staff & service, amenities
Owners dog (dogs?) barked all night long. They were loud and barking at. Heck in and we could hear them all throughout the night.
Stayed 1 night in Dec 2023

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close buy dining options.
Stayed 4 nights in Nov 2023

6/10 Okay

Kristoffer

Liked: Cleanliness, staff & service
Inexpensive but needs some love
It’s a clean older motel. The walls are a bit thin. Excellent staff, but it’s time for a refresh.
Stayed 1 night in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice management was very accommodating.
Stayed 1 night in Nov 2023

6/10 Okay

Yan Kit

Stayed 1 night in Oct 2023

10/10 Excellent

Alex

Stayed 1 night in Oct 2023

4/10 Poor

Steph

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
They couldn’t even find our booking, I had to fill out paperwork when we checked in. The walls are so thin the people above us had a big dog that ran around jumping on and off their bed all night. The hot tub isn’t in service at all. I accidentally spilt water and used a white cloth to clean it and it was black with mud after wiping up the small mess. The floors where so dirty we didn’t even take our shoes off. No boxes of tissue or hand soap. Just pay a little more to stay somewhere else.

6/10 Okay

william

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Toilet cracked at base

4/10 Poor

Nance

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The reservation was made March 4, yet they could not find a record of it. People moved into the room upstairs and we could hear every movement of feet furniture , etc. The place needs a major facelift.
Stayed 1 night in Aug 2022

8/10 Good

Claire

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Lindsay

Liked: Cleanliness, staff & service, room comfort
Room was open and spacious and tidy. There was quite poor sound insulation. An air conditioner had been installed in the back of the room that wasn't well sealed around it so anything going on in the alley behind we could hear clear as a bell Owner was good to offer us parking even though all the stalls were full.
Stayed 1 night in Sep 2021

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not the Ritz but it's a good place to sleep
The parking lot is small and packed so we had to park across the street, but other than that it was clean and the check.in dude was super nice!
Stayed 1 night in Sep 2021

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new rooms
Stayed 1 night in Sep 2021

2/10 Terrible

Chayle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff would stay again
Stayed 1 night in Sep 2021

8/10 Good

shijomon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Old buildings its showing old interiers but okay for a night
Stayed 1 night in Aug 2021

8/10 Good

Delwyn

Liked: Cleanliness, staff & service, amenities
Quite. Clean.
Stayed 1 night in Aug 2021

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old building but nicely renovated rooms. Nice owners
Stayed 1 night in Aug 2021

10/10 Excellent

Taiala

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad conditions
Stayed 1 night in Aug 2021

6/10 Okay

Angela, Burnaby

Traveled with family
Liked: Cleanliness
The property is convenient bare bones kind of hotel. Our room was clean and somewhat updated. There is a Tim Hortons next door…I find Valemount to be very expensive for what you get but cheaper than staying in Jasper.
Stayed 1 night in Aug 2021

6/10 Okay

Alicja

Traveled with family
Stayed 2 nights in Aug 2021

10/10 Excellent

linda

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new room. Had safe bike storage.
Stayed 1 night in Aug 2021

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, amenities
Nothing
Stayed 1 night in Aug 2021

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient check in. Clean. Quiet. Comfortable.
Stayed 1 night in Aug 2021

4/10 Poor

Cody

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy
Stayed 1 night in Aug 2021

6/10 Okay

Jean

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Barb

Liked: Room comfort
Disliked: Staff & service
Great beds in a dump!!.
The check-in process was extremely irritating! It took at least 15 mins for the clerk to find my reservation due to her poor command of the English language! And then to find out there no is NO Wifi in the rooms and if I needed wifi I had to sit in a dingy lobby! And the man who told me wasn't polite at all! The room was in the back of the motel and was one of the new rooms - looked like a prison cell! One window and that was where the AC unit was! The TV kept cutting out like it was pirated! But on the upside the beds were terrific and so was the shower! If you don't mind staying in a prison cell and paying $155. For it - guess it is ok! Go somewhere else!.
Stayed 1 night in Aug 2021