Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
67% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom newfoundland

I only stayed for one nights sleep

Posted Apr 28, 2015
Pros: The rates were good
Cons: The television didn't have much off a selection but that may have been because of the area
Location: Valemount is a quite small town and a great spot for campers
I booked with them because of the low price. They gave me a coupon for 10% off my breakfast at the restaurant but it wasn't opened. The bed was clean and comfortable and that was all I needed for one night. I was satisfied .
Comment from Hotel Management
Apr 29, 2015 by Front Desk Attendant, Hotel Management
Thank you for your review regarding our hotel. We are pleased to hear that your stay was a pleasant one and apologize that the restaurant was not open during your stay. Thank you.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Nice Place, Comfortable

Posted Apr 11, 2015
Pros: Clean
Cons: The bed could use a new mattress.
Location: It was close to down town, gas stations and a few restaurants.
The room was nice and clean. We had booked a King room, it wasn't ready so we were given a room with 2 queen beds for the same price. The water pipes were a bit loud during the night. Bed was a bit saggy in the middle, but overall it was a nice stay for the price.
Comment from Hotel Management
Apr 15, 2015 by Ali, Hotel Management
Thank you very much .. we really appreciate your feedback. i hope you visit us again..!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Decent Room - Good Price

Posted Mar 11, 2015
Pros: Price. Recommend with reservations.
Cons: Very slippery bath tub - no rubber mat. Attitude.
I was irritated by the supercilious attitude of the manager / desk person.
1 out of 5
Recommended
for Families
by tom w.from Saskatoon

Valemont hotel

Posted Mar 2, 2015 
The hotel was OLD and Decrepit!
Comment from Hotel Management
Apr 8, 2015 by Ali, Hotel Management
As for your information we were in the process of renovated the whole hotel.
3 out of 5
Recommended
for Couples
by A verified traveler

What you expected for the price

Posted Feb 17, 2015 
It wasn't bad for what it is. It's a small town and based on sledders so there isn't really much there. Rooms were a bit dated but for the price it was reasonable. The coffee in the rooms is better then most high end places
Comment from Hotel Management
Apr 25, 2015 by Ali, Hotel Management
We really appreciate your feedback..yes we do offer lower price room rates as compared to other hotels..its very small town Valemount we don't have ROGERS or SHAW communications here in whole town ....so its just Local Antenna...no Tim Hortons as well we do serve self coffee pot in each room for customer. Thanks you .
1 out of 5
by A verified traveler

Wouldn't recommend to anyone

Posted Feb 14, 2015
The room was dirty. Black mould in the bathroom on the tiles. The pool wasn't open because they didn't pass inspection for it. The restaurant was the best thing and that's stretching it. It was pretty depressing and the food was all frozen/prepackaged. But edible at least.
Comment from Hotel Management
Mar 6, 2015 by Ali, Hotel Management
I really appreciate your feedback ....don't exactly know where was not cleaned...we spend around $10,000 for pool and waiting for Northern Health Board to inspect the pool before we open and is not our hand we still waiting for Health board. ..anyways we appreciate your review and work on it make sure we don't make mistake again.
3 out of 5
Recommended
for Business Travelers
by Vince

Posted Feb 14, 2015 
Comment from Hotel Management
Apr 18, 2015 by Ali, Hotel Management
Thank you Vince we appreciate your feedback ..please us again.!!
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 27, 2015 
Comment from Hotel Management
Apr 11, 2015 by Ali, Hotel Management
thanks
3 out of 5
by A verified travelerfrom Edmonton alberta Canada

Hotel close to highway in Valemount

Posted Jan 11, 2015
The experience was average. We stayed over night on our way home to Edmonton
Comment from Hotel Management
Mar 7, 2015 by Ali, Hotel Management
We really appreciate you feedback ..!!! Thanks
1 out of 5
Recommended
for Families
by A verified traveler

awful

Posted Jan 7, 2015 
we ended up not staying because nobody would come to the office to check us in. we arrive about 9pm nobody answered the courtesy phone, left message with cell number and went for supper nobody call back, went back at 10pm got an answer was basically told we should have been there at 2pm to check in, we were out in the cold with a toddler. so we looked elsewhere and got lucky, will never try there again. cant accurately rate hotel as we didn't stay as there was no service
Comment from Hotel Management
Apr 11, 2015 by Ali, Hotel Management
we are sorry to hear that we are not aware of this information regarding the check-in..normally when we are full or all booked we are close coz we can't take anymore walkins anymore..!! Thanks