Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
65% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Edmonton alberta Canada

Hotel close to highway in Valemount

Posted Jan 11, 2015
The experience was average. We stayed over night on our way home to Edmonton
1 out of 5
by A verified traveler

old room

Posted Jan 6, 2015
Pros: It had hot water
Cons: Updated
The room was old, cold and smelly. Had a musty smell to it and the the cable didn't work and he didn't even offer a discount!!!
Comment from Hotel Management
Jan 8, 2015 by Ali, Hotel Management
I am really sorry for inconvenience but its very small town in BC so we dont have Rogers or Shaw communications here for TV all we got in antenna.
1 out of 5
by A verified travelerfrom Kenmore, WA

No heat in this cruddy, run-down, overpriced dump.

Posted Jan 5, 2015
I couldn't get the heat to start in this cruddy, run down dump of a hotel. It was cold!
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
I am sorry for inconvenience but heat knob is next to light switch of the wall to control how much you need...!! Thanks i really appreciate your response.
2 out of 5
by A verified travelerfrom surrey, bc

pool was closed; no tv

Posted Jan 1, 2015
Cons: operable tv, usable pool
the pool was closed - a big disappointment for our kids; the cable was cut so we couldn't even watch tv
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
I am so sorry for the inconvenience we spend almost $10,000 into pool and still waiting for the Northern Health Board to inspect our pool...so probably next week they gonna be here to inspect and then we can open the pool. I am so sorry for the inconvenience because of the last week snow storm we lost our antenna and that's the reason cable got disconnected and we are working on it.
2 out of 5
by A verified travelerfrom b

Pit stop on way home.

Posted Dec 30, 2014
In need of an update....but we were happy to have a room as there was no vacancies anywhere for this busy time of year.
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
Thank you very much ..!!! yes its busy season of the time with Ski-Duo and Ski.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

O.K for the price

Posted Oct 6, 2014
Pros: Staff was very pleasant and accommodating. They allow pets and the bed was very comfortable.
Cons: Door lock on our room was poor, no dead bolt and chain was broken.
Location: Close to A&W. Not much of a view as it's only 1 block off the highway.
Room was o.k for the price. First room had a cigarette smell so we asked for another. Staff were pleasant and got us another room which was fine.
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
I AM SORRY FOR THE REASON YOU GAVE TO US BUT YES WE DO HAVE SOME ROOMS WITH SMOKING AND REST ALL IS NON- SMOKING ROOMS. SORRY AND THANK YOU..!!
4 out of 5
Recommended
for Couples
by Soniafrom London

Affordable stop pre Jasper/Banff

Posted Sep 22, 2014 on Hotels.com
Good for a one night stop before driving to Jasper/Banff and more affordable. No breakfast but microwave and fridge provided.
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
sorry for the inconvenience that time of the year but we are closed with our restaurant of slow season.
2 out of 5
by A verified traveler

no where else

Posted Sep 21, 2014
Pros: bedding seemed clean
Cons: old antiquated. cheap furniture. back window could not lock. tv had 7 channels
Location: located 1.5 hours from jasper. some trails near by. small town of valemount
room fairly clean. jasper alberta was booked solid.
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
Thank you..!!
3 out of 5
Recommended
for Families
by A verified traveler

Very clean and quite nice considering rates charge

Posted Sep 19, 2014
Pros: Reasonable in cost with nice size rooms and amenities appears recently renovated,
For an older motel was in good condition and very accomodating
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
Thank you for your feedback.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 19, 2014 on Hotels.com
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
Thanks
Comment from Hotel Management
Jan 6, 2015 by Ali, Hotel Management
Thanks..!!