Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

could be better

Posted Mar 24, 2015
The hot tub looked dirty Bed could be more confortable No thermastat so it was hard to get the room to the right temp
3 out of 5
by A verified travelerfrom Alberta

Cleanliness

Posted Mar 22, 2015
Pros: The beds were good.
Cons: Read above.
Location: We pass through Valemont regularly on our way to and from Vancouver.
Some of the furnishings were dirty (chairs), but the beds were very good. The fixtures were old and tired looking. The carpets hide the dirt well. The whole place needs upgrading. for breakfast I did eventually find the milk jug in the kitchen when the jug by the cereals was empty. There was no staff around to help. We also found the continental breakfast rather scant. Only toast, bagels, cereals, and packaged porridge. No fresh fruit, no waffles.....And NO COFFEE. The pot was empty, the juice containers were empty, and there was no staff member to refill them. When the staff members did come into the breakfast room, they didn't come to replenish anything, but just to have breakfast themselves. They were friendly, but very noisy and loud. Would I stay there again? Perhaps, but I'd prefer a better place. Thanks for reading this.....if you do, Henry
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
It was very quiet and comfortable and I was able to check in early.
2 out of 5
by A verified traveler

Posted Feb 21, 2015
We were checked in and settling down for dinner. My wife then pointed out there were blood stains on the sheets. We complained they immediately gave us a new room which looked like it had not been vacuumed at which point we packed up and left. The front desk girl was very apologetic and did not give us any grief with us leaving. If it was cleaner we would gladly stay in the future based on the front desk girl
2 out of 5
by A verified traveler

Noisy

Posted Feb 17, 2015
The fridge was very loud as was the heater/ac unit, TV was not very new so audio had large buzz or hum, limited stations as well
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice stop traveling to vancouver

Posted Feb 16, 2015
Have stayed a couple times clean and friendly. Not to many channels good place for a night when making a long drive..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
We had a standard 2 queen bed room. It was nice,clean and the staff were friendly. The problem we did have I'm sure was just a localized issue to our specific room. Overall a nice hotel I would stay there again. Our problem was the shower/tub drained very very very slow, so a long hot shower was out, cause the tub would be full and overflowing before you were done. Also there was no fridge in our room...kinda weird to me, every hotel I have ever stayed at a fridge is standard...but ok.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

No overpowering air freshener. Loved it!!!

Posted Jan 24, 2015
We were just on a quick stop over on our way to Alberta and had a one night stay. For a 2 star hotel we were certainly pleased. We arrived late but had a seamless check in. The room was clean - even the bathroom in great shape and there was a pub within walking distance for a quick meal. So many smaller motels are over scented so we were relieved to find this one just clean and fresh. For a 2 star, I highly recommend!!
1 out of 5
by A verified travelerfrom Spruce Grove, AB

Old motel full of black mould!

Posted Jan 21, 2015
Our sheets were stained, the heater didn't work so we were provided with a space heater that also didn't work. The fridge was dirty and worst of all the bathroom was crawling with black mould all over the ceiling and in the grout! Absolutely despicable! Do yourself a favor and stay at the Best Western in Valemount instead!
3 out of 5
Recommended
for Everyone
by A verified traveler

Location was good

Posted Jan 4, 2015
location was good. Room was clean and comfortable. Continental. Breakfast was was not open long enough in the mornings. Very limited selection.