Beach nearby

Reviews of El Coso Hotel

3 out of 5
El Coso Hotel
Paseo de Neptuno, 12, Valencia, Valencia

Reviews

8.0

Very Good

Rating 10 - Excellent. 90 out of 274 reviews" "
Rating 8 - Good. 108 out of 274 reviews" "
Rating 6 - Okay. 51 out of 274 reviews" "
Rating 4 - Poor. 19 out of 274 reviews" "
Rating 2 - Terrible. 6 out of 274 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Callum

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was excellent in staffing and had really good breakfast options Only minor issues were the upkeep (grouting, some holes in walls although not in our room)
Stayed 3 nights in Mar 2024
Response from Hotel El Coso del mar on Mar 24, 2024
Hello Callum, thank you very much for mentioning the attention given by your reception staff. On the other hand, we apologise for the comments. We take note to improve. Thank you until another time. best regards!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel El Coso del mar on Feb 27, 2024
thanks for your puntuation.regards

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
the front desk was awesome - very helpful & friendly the restaurant staff was very rude & unresponsive my room was wonderful......except I had NO windows overall good, but those couple of things would have made this stay fantastic
Stayed 2 nights in Oct 2023
Response from Recepción on Oct 31, 2023
Good evening, thank you very much for your visit and for your comment, we will take note of what you said in this way to improve. greetings! until another opportunity. Hotel El Coso del Mar

10/10 Excellent

Maria, Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay at the beach. Great view of beach. Easy to take long walks on beach or boulevard. Many different dining options. Hotels restaurant also a great option. Ale hop near by for easy shopping, beach and other accessories available. Bus stop short distance from hotel. Friendly staff, clean room and great location. Only complaint, loud music from restaurant on port could be heard from room all night. We have and will go back.
Stayed 3 nights in Jul 2023
Response from Hotel El Coso del mar on Aug 4, 2023
Thank you very much Maria, delighted to receive your comment and that you liked the accommodation, it has been a pleasure to have you at the hotel and see you next time.Greetings

10/10 Excellent

Barbara

Stayed 5 nights in Jul 2023
Response from Hotel El Coso del mar on Aug 11, 2023
Muchas gracias por darnos la máxima puntuacion, y sobre todo por elegirnos como alojamiento en sus vacaciones

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and big large rooms with beautiful ocean views.
Stayed 1 night in Jul 2023
Response from Hotel El Coso del mar on Jul 7, 2023
Thank you very much for your review, it was fantastic to know that you enjoyed the location and the hotel.

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location. Next to the beach. A little noisy because of construction. But otherwise great.
Stayed 2 nights in Apr 2023
Response from Hotel El Coso del mar on May 3, 2023
Thank you Jose for taking the time to write to us and we apologise for the noise from the building works which are soon to be completed. Regards.

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was what was advertised. Great location for those that want to be by the ocean. Plenty of restaurants as well. Would be nice to let people know coffee is not provided, after first night. The nightlife around the area is very good. We really enjoyed the stay. PS The tram and bus stop are very close and getting to city center by tram was 15 minutes depending on which stop you got off at. The bus will take you to the aquarium with no transfers.
Stayed 10 nights in Mar 2023
Response from El coso del mar on Apr 3, 2023
Thank you very much for your comment.We are very happy that you had a positive experience and that you have good memories of all of us, have a good day.greetings

6/10 Okay

Tate

Stayed 1 night in Mar 2023
Response from El coso del mar on Apr 20, 2023
Gracias por dejarnos una puntuacion de 3 sobre 5, nos huviera gustado saber mas en detalle que le parecio la habitacion el servicio recibido etcSaludos

6/10 Okay

Brian D.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was nice and spacious. What really impacted our stay was the terribly loud music from a nearby venue. Music started in late afternoon and got increasingly loud until about 3:00 a.m. Even with the storm shutters down it was impossible to sleep. Oddly, there were very few patrons at the music venue. Often the same song would be played repeatedly. If you want to stay out all night and party, this property may be the right fit. If you expect to sleep, I would look elsewhere.
Response from El coso del mar on Feb 6, 2023
We appreciate your comment as it is very valuable for us to have the opinion of the hosted clients. We are sorry for the noise that you have been able to hear from outside but it is foreign to our property.We apologize and deeply regret that you did not sleep as you wished.Anyway we thank you for booking with us.Greetings

10/10 Excellent

Claudia Fernandes, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and location! The restaurant is amazing, the best on the beach!
Response from El coso del mar on Jan 21, 2023
Thank you so much Claudia!Come visit us again soon :)

6/10 Okay

Marie

Traveled with family
Disliked: Property conditions & facilities, room comfort
Basic apartment- + lots of space and very close to beach - very bad smells from drains
Stayed 3 nights in Nov 2022
Response from El coso del mar on Nov 13, 2022
Thank you for your feedback, we are so sorry to read about the smells but everything depends from the weather if rains or windy ,we are very near from the beach so that is the problem.Regards from

2/10 Terrible

Sergey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is rather a B&B, it has only a few rooms above the restaurant. Very poor conditions, terrible smell of sewage and mold. The front desk is a bench of the restaurant casher. We booked a bedroom with a sea view. Expedia sent us this picture alone with the confirmation. We arrived at 1.30 pm, but could not check in, because the room was ready. Still they took our passports, and completed check in. After waiting till 3 pm we got the key to discover that instead of the room with a view we had a bedroom of the size of a closet with a window to the internal staircase. We refused to take the room, but hotel charged us a no-show-up charge for the first night. I would never recommend this property and suggest to rate it as a one-star B&B. This property is not even in the list of hotels on the map of Valencia. The property was misrepresented in our reservation, and the penalty charge for the room we refused to take speaks for the place reputation itself.
Stayed 5 nights in Sep 2022
Response from El coso del mar on Oct 12, 2022
Good afternoon Sergey, everywhere on the internet it is very well explained which rooms overlook the sea and which do not, as well as the apartments, it is you yourselves who make the reservation and it is you who chose that type of room. At no time did you choose a room with sea view.The check in in all the hotels is from 15.00 which is also very well explained in all the hotel information.And also if you read the cancellation policy you will see that all modifications or cancellations made 2 or 3 days before arrival will be penalized with the charge of the first night, so we act according to the rules.

10/10 Excellent

ADELA, Carrboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the suite is gorgeous.
Stayed 1 night in Jun 2022
Response from El coso del mar on Jul 4, 2022
Thank you for your comment and your evaluation. Kind regards, El Coso del Mar

8/10 Good

Marian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very close to the beach
Stayed 1 night in Jun 2022
Response from EL COSO on Jun 17, 2022
Thank you for your review . I hope you will como back soon.

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok!
It is a very good location to go to the beach, the only thing is that most rooms don't have natural light, be sure to get a suite or something if you want to get sunlight!
Stayed 2 nights in May 2022
Response from El coso del mar on Jun 12, 2022
Good afternoon Fernando, we are glad to know that you have been comfortable in our hotel, we hope to welcome you as soon as possible. Greetings, the team of "El coso del mar".

6/10 Okay

Gregg

Stayed 1 night in Apr 2022
Response from El coso del mar on Jun 1, 2022
Hello Gregg, thank you so much for taking your time to make a review, hope to see you again. Kind regards

10/10 Excellent

Amalfi

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Maria, Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel right on the beach. Staff helpful and pleasant. Room clean. Bed comfortable, could have used an extra pillow but we didnt ask. Great breakfast and restaurant served great food and drinks. Will definitely go back and stay there next time we go back to Valencia. Great location if you want to be on the beach.
Stayed 2 nights in Apr 2022
Response from El coso del mar on May 12, 2022
Hello!! We are glad that you enjoy your stay and we hope to see you soon! Kind Regards, El Coso Del Mar

6/10 Okay

Justyna

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022
Response from El coso del mar on Mar 14, 2022
Gracias Saludos

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Liked. : Ocean front. Beach access. Many restaurants nearby. Walking/ biking trail. Free breakfast Didn't like. No lobby. No pool. No gym. No amenities . Tried charging us for a guest
Stayed 4 nights in Feb 2022
Response from El coso del mar on Mar 14, 2022
Good afternoon, we appreciate your time in writing to us. We inform you that at no time is it indicated that we have a pool or gym, so you already knew the hotel where you booked that we did not have what you said available. Greetings

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully located with a patio that overlooked the beach. You could watch the sunrise in the morning on the front patio and the sunset on the back patio! The outdoor furniture could use some updating and the shower doors replaced, they were both broken. Check in was easy and the staff very helpful and friendly!
Stayed 1 night in Feb 2022
Response from El coso del mar on Feb 24, 2022
Thank you very much for your comment, we are pleased to have had you here with us on your vacation, we hope to see you again on another occasion. regards

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from El coso del mar on Jan 18, 2022
Gracias por su comentario , le esperamos pronto! El Coso del Mar.

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paul
A very clean comfortable hotel.
Stayed 1 night in Jul 2020
Response from Responsable recepción on Aug 7, 2020
Hello Paul! Thank you so much for your comment! Hope to see you again Kind regards

6/10 Okay

Tiago

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2020
Response from Responsable recepción on Jul 26, 2020
Buenas Tardes Tiago, muchas gracias por su comentario, que tengan un buen verano

8/10 Good

Ricardo

Liked: Cleanliness
Stayed 2 nights in Jul 2020
Response from Responsable recepción on Jul 18, 2020
Mucha gracias por confiar en El Coso, Esperamos que vuelva a visitarnos, un saludo.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
On the beach hotel but walls are to thin
Hotel in excellent location.Very good room service,room was spotless. Quite a modern hotel, big resturant downstairs. My major issue was the lack of soundproofing. I could hear noise from the corridor,upstairs and street. My room faced the back and I could hear every delivery sound,people talking and general noise. The window was not doubleglazed, it was just too thin. Bring earplugs if you want to get some kip.
Stayed 4 nights in Feb 2020
Response from Recepcionista on Feb 12, 2020
Thanks for If comment we will consider it for possible improvements. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and excellent service from all the personal
Stayed 1 night in Jan 2020
Response from . on Jan 7, 2020
Good night, thanks for leaving your opinion. We are glad to know that you enjoyed the stay. We hope to see you again very soon :) !! A cordial greeting, El coso del mar team.

2/10 Terrible

Hieu

Disliked: Staff & service, property conditions & facilities, room comfort
Uncomfortable broken mattress. It is not firm and sinks in all the way as soon as we lay on it; hence we both got lower back pain after 2 nights of sleep there. They could also pay more attention in the detail and fix the wobbling facet, clogged sink and cracked TV. Worst of all, we received the rudest customer service from the waitress working in the restaurant during breakfast hour. We asked politely if we could get coffee and she raised her voice at us for no reasons. She definitely ruined what was meant to be a lovely start of our day. Never again at this hotel!
Stayed 2 nights in Oct 2019
Response from El coso Team on Oct 30, 2019
Good afternoon Hieu, We are very sorry about what happened, about the inconvenience in the room and we are acting in this regard in all rooms. We take note of the problem at breakfast and try not to happen again,have a nice week. Best regards

6/10 Okay

WorldTraveler, New York

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Property located on the beach close to the port and many restaurants. Breakfast (included) is just okay, everyday same food. Disappointed with the room, a very tiny window that didn’t get any light inside. The first day was no hot water and parking is hard to find during the day. (Public Parking on the street) I requested to change the dark room with no windows, no working phone, the safe needs the key from reception and I was told that this Is the room that I have chosen on Expedia site.... I was very close to call Expedia to find me a different hotel after we had no hot water in the day we have arrived and the entire next day until evening. After that was okay.
Stayed 4 nights in Sep 2019
Response from Departamento de reservas on Oct 2, 2019
Dear guest Thank you for taking the time to evaluate our hotel. We are very sorry for the incident with the hot water. Indeed we were several hours without being able to give the service to our clients but we tried and solved everything in the least possible time. As for the rooms, all our double rooms have a window. It is true that they overlook an inner courtyard but the rooms are spacious and have all the necessary means for your comfort. We are very sorry that your experience was not entirely satisfactory with us and we hope to welcome you again soon and that you enjoy your stay with us. Best regards

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a very loud disco across road until 4am they need tell guests and have better glazing and ear plugs
Stayed 1 night in Sep 2019
Response from El Coso del Mar on Sep 17, 2019
Thank you for you comment we apologize for the inconvenient. Best regards

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Our room was very dated. Many of the dishes in the breakfast room we’re not clean. The breakfast food wasn’t very good.
Stayed 1 night in Sep 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Sep 12, 2019
Good afternoon, We regret that our breakfast have not met your expectations, normally our costumers enjoy the buffet. We would like to know what did you want to have for breakfast, hope you give us another chance.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
proximity to beach fantastic. Great restaurant, very helpful staff
Stayed 2 nights in Jun 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Aug 16, 2019
Good evening guest! Thank you so much for your comment, we are glad to know that our guest had a nice holidays in our hotel. Have a nice day.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place if you are looking for Beachfront
Right on the beach! good service and helpful staff.
Stayed 2 nights in Apr 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Aug 16, 2019
Thank you so much for your comment!! We are glad you enjoyed your stay with us! Hope to see you again soon! Best regards EL coso del Mar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Aug 16, 2019
Thank you to stoping by! We apreciate your consideration, don't hesitate to visit us again when you have the chance Have a great day

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Fake advertisement
Beware that the pictures on Hotels.com and Expedia are not what you get. Also on their website it says that ALL the rooms have seaviews. Absolutely not. The most claustrophobic room ever with tiny windows overlooking a small yard with no light. There's no way to contact them in advance as the email on their website is wrong. If you need anything in advance just call them. The room was big and clean, breakfast was very simple and staff rude. Make sure you arrive before 10 otherwise the waitress will give you a lecture that breakfast finishes at half ten and you can't sit there afterwards as she needs to set up for their very expensive lunch. The location is amazing,but you can stay 3 doors down the promenade in a friendly place called Sol Playa where the view is amazing and staff is not rude. This is a well overpriced and fake advertised place, very disappointing. The only person who was absolutely amazing and a gem to the place is Maria at the reception.
Stayed 1 night in Jun 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Jul 24, 2019
Dear Customer We are very sorry that you left with that perception of our hotel. At no time do we sell rooms without a view as rooms with a sea view. All rooms are spacious and spacious although some of them have interior and not exterior patio views. We regret that the treatment with our staff has not been to your liking either ... since it is charming staff and willing to serve our clients in the best way. Thank you for mentioning our partner and head of the Maria hotel, we are glad that you value your treatment with our clients and her good work.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good Location on the Beach. Staff were very and helpful. The room itself has no windows and no natural light was at the back of the building. Don’t expect a view or even a window! The advertised images are clearly not taken from our dark room. Indeed the images advertised are very misleading. The were loud late private parties in the function room near our room for our first two nights- so couldn’t sleep.
Stayed 3 nights in Jun 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Jun 13, 2019
Hello, we have nice big windows if you choose the junior suits or the suits, and they have also sea views, you can check the images when you do the reservation, all of our rooms are not the same, you room would be a double standard. We apologise for the noise. We hope you give us a second chance, and try our junior suites. Have a nice day

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach location
Lovely hotel fantastic location to the beach fantastic staff and superb food and service The only downside was the constant beat from the beach club up to 5am every morning
Stayed 7 nights in Jun 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Jun 11, 2019
Good afternoon Thank you for your comment, we are very happy that your stay in our hotel was satisfactory, despite the marina beach club. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Jun 12, 2019
Thank you so much for your punctuation

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on May 17, 2019
Le agradecemos la puntuación tan alta que nos ha dado, le esperamos en otra ocasión. Un saludo

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Mar 19, 2019
Buenos días y le agradecemos su puntuación. Le esperamos en otra ocasión. Un saludo El coso del mar.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice and reasonable
Really nice hotel, friendly and helpful staff. Even though we were slightly out of season nice to be on the beautiful beach at a reasonable price for the season. Imagine it would be a hopping place in high season by the looks.
Stayed 3 nights in Feb 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Mar 5, 2019
Good evening James, thanks for your words   I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is around the corner. Call us if there is something we can help you with. Regards from El coso del mar

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Feb 26, 2019
Thanks for testing our hotel. We are looking forward to seeing you again. Best regards El Coso Team

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was located on the beach boardwalk. Room was very clean and larger than our previous two hotels. Our room had no ocean view as advertised. Nice continental breakfast daily. A cab ride to the city center was about 9 euros. I would absolutely stay there again. Ron Rivers
Stayed 4 nights in Feb 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Feb 25, 2019
Dear Ron thanks in advance for your comments. We are happy o know that your stay with us was wonderful. We are looking forward to seeing you again. El Coso Hotel

8/10 Good

AS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast need more option other than meat. No restaurant near by!!
Stayed 3 nights in Jan 2019
Response from El Coso del Mar (Dpto. Relación Clientes) on Feb 3, 2019
Thank you for your comment. Sincerely, the breakfast we offer is quite varied, we offer boiled eggs, sweet pastries and also salty pastries, as well as yoghurts, fruit, cereals, coffee and fresh juices.

8/10 Good

georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from El Coso del Mar (Dpto. Relación Clientes) on Jan 1, 2019
Gracias por su valoración Georgina. Esperamos verla pronto Feliz año nuevo

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
excellent location, nice staff, great breakfast
Stayed 2 nights in Dec 2018
Response from El Coso del Mar (Dpto. Relación Clientes) on Dec 10, 2018
Dear Neil, thank you for your feedback and score. Guest's opinion is very important for us due to we always try to improve our service. We hope to see you again soon. Best regards, El Coso del Mar

2/10 Terrible

Anton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost our booking and although I had logged on pet friendly hotels when we got there they firstly stated that they were full and had no booking then by magic found our reservation only to be told they didn’t accept pets
Stayed 1 night in Oct 2018
Response from El Coso del Mar (Dpto. Relación Clientes) on Oct 9, 2018
Hello Anton, You did not explain well on arrival that you had a reservation, so we said that the hotel was full (because we expected the view of all the guests who had reservations). Afterwards, we managed to understand you and find out your name and reservation. Of course you had a reservation but you did not know if pets are allowed AT ANY TIME. Dogs are not allowed! We are very sorry but you should have informed yourself by calling us previously as other clients do. Sorry for the inconvenience.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely pleasant and helpful. All spoke very good english.
Stayed 2 nights in Sep 2018
Response from El Coso del Mar (Dpto. Relación Clientes) on Sep 12, 2018
Good morning! Thank you very much for your comment. We are delighted that your stay at our hotel has been satisfactory. We will congratulate our staff on your part. We hope to see you again soon. King regards. El Coso del Mar