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Reviews of Hotel ILUNION Valencia 3

3 out of 5
Hotel ILUNION Valencia 3
Calle Valle de Ayora, 5, Valencia, Valencia

Reviews

8.0

Very Good

Rating 10 - Excellent. 226 out of 694 reviews" "
Rating 8 - Good. 295 out of 694 reviews" "
Rating 6 - Okay. 124 out of 694 reviews" "
Rating 4 - Poor. 30 out of 694 reviews" "
Rating 2 - Terrible. 19 out of 694 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It not far away from downtown, excellent buffet service. Parking area next to the hotel.
Stayed 1 night in Apr 2024
Response from ILUNION VALENCIA 3 on Apr 16, 2024
Dear Maria,Thank you very much for taking a few minutes to rate us, for us it is always pleasant to know that you have enjoyed a great experience and that you have had a comfortable stay in our hotel.We hope you can visit us again very soon.Best regards,Ilunion Valencia 3 reception department

8/10 Good

Yuen Yuen

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from ILUNION VALENCIA 3 on Apr 6, 2024
Estimado Yuen Yuen,Le agradecemos su valoración, nos alegra saber que han disfrutado de nuestro entorno y que todo nuestro equipo le ha hecho sentir como en casa y comentarios como el suyo nos animan a seguir trabajando para ofrecer nuestros mejores servicios.Esperamos que muy pronto puedan disfrutar de nuevo de unos días de relax en nuestro hotel.Un cordial saludo,Departamento de recepción de Ilunion Valencia

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Did the job. Staff were very friendly and helpful.
Stayed 1 night in Mar 2024
Response from ILUNION VALENCIA 3 on Mar 21, 2024
Dear Chris, Thank you very much for taking a few minutes to rate us, for us it is always pleasant to know that you have enjoyed a great experience and that you have had a comfortable stay in our hotel. We hope you can visit us again very soon. Best regards, Ilunion Valencia 3 reception department

8/10 Good

Jose, Guayama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except cleaning services enter the room when the hanger on the door said otherwise.
Stayed 8 nights in Feb 2024
Response from Ilunion Valencia 3 on Apr 4, 2024
Dear Jose, We appreciate that you send us your comments to improve all the details to the maximum so that your stay and that of the rest of our hotel guests become unique experiences. We hope that you can visit us again very soon and make you feel at home. Best regards, Ilunion Valencia 3 reception department.

8/10 Good

Orkhan

Stayed 2 nights in Jan 2024
Response from ILUNION VALENCIA 3 on Mar 21, 2024
Dear Orkhan, We thank you for your assessment, your comments help us improve and always be able to offer you the services that make you feel comfortable with us, which is why we take them very seriously. We hope to see you again very soon. A cordial greeting, Best regards, Ilunion Valencia 3 reception department.

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RP
I was there for 2 nights - I had to check out in 1 day - Rooms were so cold. No heater was working. Upon asking help - A guy came in room and did some settings with AC/Heater - still didn't work. I got sick. Had to check out and change the hotel. There was a phone in room but no reception number. No water bottle.. not reccomanded. it's 1-star hotel. Never gonna stay there again. Facilities are not good too
Stayed 2 nights in Nov 2023
Response from Ilunion Valencia 3 on Dec 5, 2023
Dear Customer, First of all, we would like to thank you for the trouble you have taken to convey your opinion about your stay at our hotel.We have taken note of his suggestions to correct them as soon as possible. Our desire is to make your stay a unique experience and meet all your expectations, so we will try to continue improving day by day.We hope to welcome you back to our establishment.Receive a cordial greeting Hotel Director

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel great parking facilities friendly staff and easy transport to centre of Valencia
Stayed 6 nights in Nov 2023
Response from ILUNION VALENCIA 3 on Dec 4, 2023
Dear Brenda,We are delighted to hear that you enjoyed your stay at our Hotel ILUNION. Our guests’ happiness is what motivates us to keep up the good work every day.We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain.Sincerely yours,Hotel Manager

8/10 Good

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities
All was fine. I didn't like that if you brought food that was not purchased there, you could not eat at off hours vacant tables and chairs.
Stayed 7 nights in Aug 2023
Response from Ilunion Valencia 3 on Nov 14, 2023
Dear Customer,First of all, we would like to thank you for the trouble you have taken to convey your opinion about your stay at our hotel.We have taken note of your suggestions to correct them as soon as possible. Our will is to make your stay a unique experience and meet all your expectations, so we will try to continue improving day by day.We look forward to welcoming you back to our establishment.Receive a cordial greeting Hotel Manager

2/10 Terrible

PIERCE JOSEPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from ILUNION VALENCIA 3 on Nov 13, 2023
Dear Joseph,We are sorry that your stay at our hotel did not live up to your expectations.We would like to apologize for any inconvenience you may have encountered.Hoping that you trust us again for future occasions,Receive a cordial greetingHotel manager

8/10 Good

Ralph

Liked: Cleanliness, staff & service
Good bed and shower. Elevator works well and the staff is polite. No coffee maker in the room and it costs to get coffee near the front desk. Every TV channel is in Spanish.
Stayed 3 nights in Oct 2023
Response from ILUNION VALENCIA 3 on Nov 6, 2023
Dear customer,We are delighted to hear that you enjoyed your stay at our Hotel ILUNION. Our guests’ happiness is what motivates us to keep up the good work every day.We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain.Sincerely yours,Hotel Manager

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
Wished I had stayed longer
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Oct 10, 2023
Dear customer,We are delighted to hear that you enjoyed your stay at our Hotel ILUNION. Our guests’ happiness is what motivates us to keep up the good work every day.We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain.Sincerely yours,Hotel Manager

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 6 nights at this hotel, on a short vacation to Valencia. Great location for us, with a metro station just outside that can take you to the centre of the city, and another metro station a 10 minute walk away that takes you directly to the beach. Very convenient and easy to navigate. The staff at the hotel were wonderful, super friendly & helpful. Especially Ruben who we met when checking in. Great, friendly personality, he gave us a map with many top tips of where to go and how to get there. I haven't experienced such great customer service for many years. Give this man a pay rise! The room itself was pretty basic. The bathroom is one of the Japanese-style pods, on the smaller side and a little dated in terms of decor. But the shower was lovely, there was a hair dryer, hand soap and shower gel, and fluffy clean towels. The bed and pillows were REALLY comfortable, we both slept very well. Limited storage for clothes, a small hanging rail and some bedside shelves. No fridge or coffee making facilities. But honestly, for us, it was no big deal. We used the room for sleeping and bathing. We had the breakfast and there was a good choice of hot dishes, bread, fruit, yogurt, cereal, cakes, juice. We are vegan so we only ate certain things, but for those without dietary restrictions I think it is a good selection. We didn't use the small pool because we were always out during the day, but it looked very nice and was busy.
Stayed 6 nights in Sep 2023
Response from ILUNION VALENCIA 3 on Sep 21, 2023
Dear Sharon,We would firstly like to thank you for taking the time to review your stay at our hotel. We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel.Sincerely yours,Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Hotel Manager on Aug 8, 2023
Estimado cliente, En primer lugar queremos agradecerle el tiempo invertido en publicarnos su opinión ya que para nosotros es muy importante para seguir mejorando día tras día. Estamos encantados de que la estancia haya estado a la altura de nuestras expectativas. Esperemos poder volver a recibirla en cualquiera de nuestros establecimientos. Un cordial saludo, Directora de Hotel

8/10 Good

Jamie

Stayed 4 nights in Jul 2023
Response from Ilunion Valencia 3 on Aug 15, 2023
Dear Jamie.Many thanks for spending your time on rating us.Your rates, opinions and comments are always welcome because they help us to improve our labor every day.Hoping you have enjoyed Valencia and we invite you to visit us anytime you need.Have a nice day.Regards

6/10 Okay

virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice...pool was great but i wish it opened sooner and stayed open later. Pool hours were 11am-7:30pm. Breakfast was really good...huge selection. The room was quite small...really tiny bathroom, no mini fridge, no drawers for clothes.
Stayed 4 nights in Jun 2023
Response from ILUNION VALENCIA 3 on Jul 11, 2023
Dear customerWe would firstly like to thank you for taking the time to review your stay at our hotel. We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel.Sincerely yours,Hotel Manager

8/10 Good

Marina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, location a bit far from city centre but price compensates.
Stayed 4 nights in Jun 2023
Response from ILUNION VALENCIA 3 on Jun 29, 2023
Dear customerWe would firstly like to thank you for taking the time to review your stay at our hotel. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel.Sincerely yours,Hotel Manager

4/10 Poor

far

Liked: Cleanliness, room comfort
Hotel no good for holiday
Staff are very helpful, switching pool closed, and is very small pool no sun ,between high rise building, most of breakfast come from Next door supermarket.cheap coffee is the worst 2 stars hotel
Stayed 4 nights in Jun 2023
Response from ILUNION VALENCIA 3 on Jun 14, 2023
Dear customer,We are sorry that your stay at our hotel was not to your satisfaction.We apologise for any issues you may have had and we hope to welcome you back to our hotel in the future to meet all of your expectations.Sincerely yours,Hotel Manager

8/10 Good

Charlotte

Liked: Property conditions & facilities, room comfort
Great budget hotel.
Great location, clean, wonderful staff.
Stayed 4 nights in May 2023
Response from ILUNION VALENCIA 3 on Jun 4, 2023
Dear CustomerWe are glad to know that your stay at our Ilunion hotel has been to your liking, as it is what motivates us to continue working along the same lines every day.For us it is essential to know first-hand the opinion of our customers and offer the best possible service to grow as a company.We look forward to welcoming you back in the near future at any of our company's hotels.Receive a cordial greetingHotel manager.

10/10 Excellent

Lorraine, North Miami Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great for our needs and staff was very helpful. Andre was excellent. Needed to take metro to go to city center but metro was steps away from hotel. Excellent metro service.
Stayed 2 nights in May 2023
Response from ILUNION VALENCIA 4 on May 28, 2023
Dear Lorraine,We are glad to know that your stay at our Ilunion hotel has been to your liking, as it is what motivates us to continue working along the same lines every day.Our staff is always at your disposal to make your stay as pleasant as possible.For us it is essential to know first-hand the opinion of our customers and offer the best possible service to grow as a company.We look forward to welcoming you back in the near future at any of our company's hotels.Receive a cordial greetingHotel manager.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room
Stayed 1 night in May 2023
Response from ILUNION VALENCIA 3 on May 28, 2023
Dear CustomerWe are glad to know that your stay at our Ilunion hotel has been to your liking, as it is what motivates us to continue working along the same lines every day.For us it is essential to know first-hand the opinion of our customers and offer the best possible service to grow as a company.We look forward to welcoming you back in the near future at any of our company's hotels.Receive a cordial greetingHotel manager.

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from ILUNION VALENCIA 3 on May 28, 2023
Dear CustomerWe are glad to know that your stay at our Ilunion hotel has been to your liking, as it is what motivates us to continue working along the same lines every day.For us it is essential to know first-hand the opinion of our customers and offer the best possible service to grow as a company.We look forward to welcoming you back in the near future at any of our company's hotels.Receive a cordial greetingHotel manager.

10/10 Excellent

Michael Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to plenty of local amenities
Stayed 1 night in May 2023
Response from ILUNION VALENCIA 3 on May 13, 2023
Dear Customer,We are glad to know that your stay at our Ilunion hotel has been to your liking, as it is what motivates us to continue working along the same lines every day.For us it is essential to know first-hand the opinion of our customers and offer the best possible service to grow as a company.We look forward to welcoming you back in the near future at any of our company's hotels.Receive a cordial greetingMercedes Ferrando, hotel manager.

6/10 Okay

Suzanne

Business traveler
Liked: Cleanliness
No frills hotel OK for very short stays
This is a place to stay when you just need somewhere to sleep! It is relatively clean, has working air conditioning and you can open the window by a crack when it is cooler. Reminded me of a student room - 'bathroom capsule' in the corner of the room and basic desk, bed, bedside tables. Was noisy when I stayed - was woken up at 4 in the morning my returning partygoers - rooms are not very soundproof! The hotel naming is also confusing - Ilunion 4 is next door - dont make the mistake of going there first as I did - reception staff were not helpful and were very rude!
Stayed 2 nights in May 2023
Response from ILUNION VALENCIA 3 on May 13, 2023
Dear Customer,First of all, we would like to thank you for the trouble you have taken to convey your opinion about your stay at our hotel.We have taken note of your suggestions to correct them as soon as possible. Our will is to make your stay a unique experience and meet all your expectations, so we will try to continue improving day by day.We look forward to welcoming you back to our establishment.Receive a cordial greeting Hotel Manager

10/10 Excellent

Gerardo Jr.

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were able to check in a little early. Ruben was attentive, polite and made conversation pleasant. Hotel is close to metro, grocery stores, shopping and restaurants.
Stayed 1 night in Mar 2023
Response from Best regards, Ruben on Mar 23, 2023
Dear Gerardo. Thankn you so much for rating us. Your comments and opinions are always welcome because they help us to keep improving our job. Hope you and your family are having a nice flight to Canada and we look forward to hear from you at any of our hotels.

10/10 Excellent

Richard

Stayed 1 night in Feb 2023
Response from ILUNION VALENCIA 3 on Mar 2, 2023
Estimado clienteNos alegra saber que la estancia en nuestro hotel Ilunion haya sido de su agrado, ya que es lo que nos motiva a seguir trabajando en la misma línea cada día.Para nosotros es fundamental conocer de primera mano la opinión de nuestros clientes y ofrecer el mejor servicio posible para crecer como compañía.Deseamos volver a recibirle en un futuro próximo en cualquiera de los hoteles de nuestra compañía.Reciba un cordial saludoJosé Álvarez, director del Hotel.

2/10 Terrible

Jafar

Stayed 5 nights in Feb 2023
Response from ILUNION VALENCIA 3 on Mar 2, 2023
Estimado cliente,Lamentamos que la estancia en nuestro hotel no haya estado a la altura de sus expectativas.Quisiéramos pedirle disculpas por los inconvenientes que haya podido encontrar.Esperando que vuelva a confiar en nosotros para futuras ocasiones,Reciba un cordial saludoJosé Álvarez, Director del Hotel

10/10 Excellent

Fiona

Stayed 4 nights in Jan 2023
Response from ILUNION VALENCIA 3 on Jan 13, 2023
Estimada Fiona,Nos alegra saber que su estancia en ILUNION Valencia 3 ha sido de su agrado, ya que es lo que nos motiva a seguir trabajando en la misma línea cada día.Para nosotros es fundamental conocer de primera mano la satisfacción de nuestros clientes y ofrecer el mejor servicio posible para crecer como compañía. Le agradeceríamos que compartiera su experiencia con otros usuarios de Google ó Trip Advisor ,dando a conocer su valoración tan positiva.Además, le invitamos a que participe en una nueva iniciativa que estamos llevando a cabo para valorar el trabajo y el esfuerzo de nuestros empleados. Si recuerda algún detalle que marcó la diferencia en alguno de nuestros trabajadores, puede premiar a la persona que le atendió con una reseña positiva siguiendo el enlace guudjob.com/ilunionhotels. En esta página encontrará a todos nuestros trabajadores. Deseamos seguir contando con su confianza y darle nuevamente la bienvenida en nuestro hotel o en cualquiera de nuestra compañía. Reciba un cordial saludo.Atentamente ,ILUNION Valencia 3

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2022
Response from ILUNION VALENCIA 3 on Dec 18, 2022
Dear customer,We would firstly like to thank you for taking the time to review your stay at our hotel. We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel.Sincerely yours,

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and value, some minor cleanliness issues that were resolved.
Response from ILUNION VALENCIA 3 on Nov 6, 2022
Dear customer Martin,We would firstly like to thank you for taking the time to review your stay at our hotel. We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel.Sincerely yours,Hotel Manager

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Very helpful and friendly staff. Clean room. Good buffet breakfast. The hotel is 3 star so the type of room reflects this. It’s simple and no frills but comfortable and clean. Staff are as good as you’ll meet in any grade hotel. We enjoyed our stay and would stay there again.
Stayed 3 nights in Oct 2022
Response from ILUNION VALENCIA 3 on Oct 31, 2022
Dear customer,We are delighted to hear that you enjoyed your stay at our Hotel ILUNION 3. Our guests’ happiness is what motivates us to keep up the good work every day.We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain.Sincerely yours,Hotel Manager

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities
Stayed 2 nights in Sep 2022
Response from ILUNION VALENCIA 3 on Oct 9, 2022
Dear guest,Thank you so much for your comment, our priority is making our guest have a great stay and we are happy to know that we got it with you, Thank you for your time. We hope to see you soon.Best wishes,Ilunion Valencia 3

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from ILUNION VALENCIA 3 on Sep 22, 2022
Buenas tardes.Gracias por haber dedicado un tiempo a puntuarnos. Esperamos que haya disfrutado de su estancia y de su visita a Valencia.Estaremos encantados de recibirla en un futuro.Un cordial saludo.

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Just OK
The Room was clean and tidy enough. Bathroom was like a pod but was ok a little bit small. The room was a little bit tired few marks on walls, but overall the hotel was OK plenty of restaurants in area and close to the bus station. Check in was a bit of a disaster given already occupied room so that was not great. It has a pool area but it is quite small.
Stayed 3 nights in Sep 2022
Response from ILUNION VALENCIA 3 on Sep 22, 2022
Good afternoon.Many thanks for sharing your opinions, comments and suggestions with us.They are really important because they allow us to improve our work and our service's quality.We want to apologize for the inconveniences you may suffered.We look forward to see you again in order to give you a different experience at any of our hotels.

4/10 Poor

BALRAJ

Traveled with partner
Disliked: Amenities
Bare minimum Amenities. No fridge, no coffee in the room. Queen bed only no king bed. Wardrobe with no door. Shampoo only no conditioner. Request for late checkout was denied.
Stayed 2 nights in Sep 2022
Response from ILUNION VALENCIA 3 on Sep 17, 2022
Dear customer,We are sorry that your stay at our hotel was not to your satisfaction.We apologise for any issues you may have had and we hope to welcome you back to our hotel in the future to meet all of your expectations.Sincerely yours,Hotel Manager

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - cozy, clean, and eco-friendly rooms. Did not experience pool or breakfast.
Stayed 1 night in Sep 2022
Response from ILUNION VALENCIA 3 on Sep 17, 2022
Dear customerWe would firstly like to thank you for taking the time to review your stay at our hotel. We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel.Sincerely yours,Hotel Manager

10/10 Excellent

Gaspare

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was worth
Stayed 5 nights in Aug 2022
Response from ILUNION VALENCIA 3 on Sep 7, 2022
Dear customer First of all we would like to thank you for the trouble you have taken in conveying your opinion about your stay at our hotel We have taken note of your suggestions to correct them as soon as possible. Our will is to make your stay a unique experience and cover all your expectations, so we will try to keep improving day by day We hope to welcome you back to our establishment.Receive a warm greeting Hotel manager

10/10 Excellent

Kathryn

Stayed 2 nights in Jul 2022
Response from ILUNION VALENCIA 3 on Aug 13, 2022
Dear guest, Thank you for that positive opinion, we are always looking forward the hapiness of our guest, anyway we will keep on trying to improve everything. Hope to see you soon, thank you for your time. Best wishes, Ilunion Valencia

4/10 Poor

Mohammad

Stayed 1 night in Jul 2022

10/10 Excellent

Kin Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from ILUNION VALENCIA 3 on Jul 14, 2022
Dear Guest, Thank you very much for choosing us as your place to stay and also for sharing your experience with other readers. On behalf of all the staff, we thank you for having valued the attention and efficiency. It will be a pleasure to welcome you again in ILUNION VALENCIA Your faithfully, Jose Manuel Alvarez Manager

8/10 Good

Gina

Liked: Cleanliness, staff & service
Disliked: Amenities
I did not like the fact that the AC did not work
Stayed 1 night in Jun 2022
Response from ILUNION VALENCIA 3 on Jul 14, 2022
Dear Guest, Thank you very much for choosing us as your place to stay and also for sharing your experience with other readers. It will be a pleasure to welcome you again in ILUNION VALENCIA 3 Your faithfully, Jose Manuel Alvarez Manager

6/10 Okay

Lois

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Thong, Rockville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location! Super friendly staff is a plus, too. Night life is just in front of the hotel but I did not really hear much noise. Happy with my stay!
Stayed 2 nights in Jun 2022
Response from ILUNION VALENCIA 3 on Jun 25, 2022
Dear Thong, First of all, thank you for your request. We hope to see you again in Valencia. regards

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was a great stay, as the room was comfortable, on the large side, and every day we were presented with the best of services, always willing to impress. The even managed to modify my reservation to accommodate extra days, without any overcharges, or problems.
Stayed 7 nights in Sep 2021
Response from ILUNION VALENCIA 3 on Oct 23, 2021
Dear Alvaro, We are delighted to hear that you enjoyed your stay at our Hotel ILUNION VALENCIA 3. Our guests’ happiness is what motivates us to keep up the good work every day. We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company. We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain. Sincerely yours, Hotel Manager

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and peace full but I will love a coffee machine in the room
Stayed 5 nights in Sep 2021
Response from ILUNION VALENCIA 3 on Oct 23, 2021
Dear Victoria, We would firstly like to thank you for taking the time to review your stay at our hotel. We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel. Sincerely yours, Hotel Manager

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very disappointing
This room was very disappointing Very small No commodities- no closet, no fridge … The bathroom was tiny
Stayed 3 nights in Sep 2021
Response from ILUNION VALENCIA 3 on Oct 23, 2021
Dear customer, We would firstly like to thank you for taking the time to review your stay at our hotel. We are sorry that your stay at our hotel was not to your satisfaction. We apologise for any issues you may have had and we hope to welcome you back to our hotel in the future to meet all of your expectations. Sincerely yours,

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from DIRECTOR HOTEL on Feb 11, 2020
Estimado cliente. Gracias por compartir su experiencia en nuestro hotel. Para nosotros es una satisfacción recibir la máxima puntuación. Deseamos volver a recibirle en un futuro próximo en cualquiera de los hoteles de nuestra compañía. Reciba un cordial saludo José Álvarez, director del Hotel.

8/10 Good

Vânia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Director on Feb 11, 2020
Estimada Vania, Para nosotros es muy importante saber la valoración de la experiencia de nuestro clientes.Gracias por dedicar su tiempo a valorarnos y deseamos volver a verle en nuestro establecimiento en un futuro próximo. Reciba un cordial saludo. José Alvarez, Director Ilunion Valencia

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff every year we travel for MotoGP.
Stayed 5 nights in Nov 2019
Response from Ilunion Valenica 3 on Nov 20, 2019
Dear guest, We are happy to know you had a nice stay in our hotel. Best regards, Hotel manager

10/10 Excellent

Alberto, México

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything works well, good breakfast, very near to the subway.
Stayed 8 nights in Nov 2019
Response from José Álvarez.Director on Nov 18, 2019
Dear Alberto Thank you for your valuable feedback. It is a great pleasure to see that you had an amazing time with us. Best regards, José Álvarez, Hotel manager.