Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom UK

Great hotel on the beach.

Posted Nov 2, 2014
Pros: Everything
Cons: Very little - although it is adjacent to the Americas Cup yacht harbour the main port cranes are visible behind, for information
Location: Next to beach and close to tram stop for ride into Cathedral quarter, although those more active could walk there via the science and arts park.
Everything was perfect: location next to the beach, layout and rooms, pools and spa, restaurant (food and wine), gardens and fountains, and staff and service.
Comment from Hotel Management
Nov 4, 2014 by Sergio Ramos, Hotel Management
Dear Guest, Thank you for sharing your views. We highly appreciate the fact that you enjoyed your stay with us and the services as well as the accommodation were all so satisfactory. I will share your kind remarks with all the team and we all hope to have the opportunity to serve you again very soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Reading

Beautiful Beach Hotel

Posted Nov 2, 2014
Pros: The hotel staff were so friendly and helpful all the time, only the Spa staff were less friendly, which was a pity.
Cons: The food wasn't always up to a very high standard and considering the high prices, I felt this could have been improved.
Location: We went to the Tennis Open and watched Andy Murray win. Hurrah! Also visited the architecturally stunning City of Arts and Sciences. Impressive.
A very relaxing holiday in beautiful surroundings.
Comment from Hotel Management
Nov 11, 2014 by Sergio Ramos, Hotel Management
Dear Guest, I want to personally thank you for sharing with us your enthusiastic comments about Las Arenas. I am very glad to know that your stay with us was excellent. I look forward to welcoming you back soon. Yours sincerely,
5 out of 5
Recommended
for Couples
by A verified traveler

A great stay -Thank you

Posted Oct 30, 2014
Cons: Pool could be a little warmer
We had a really enjoyable stay, great location, pleasant staff,spotlessly clean, comfortable and superb facilities!
Comment from Hotel Management
Nov 1, 2014 by Sergio Ramos, Hotel Management
Dear guest, Thank you very much for your comments regarding your recent stay with us which I have share with my team. I very much appreciate your time in sharing your comments and I look forward to welcoming you back to the soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Adults only family

Posted Oct 17, 2014
Pros: Everything was exactly as promised
Cons: No
Hotel was excellent . Clean service was great could not fault the hotel or staff We had a fantastic trip
Comment from Hotel Management
Oct 21, 2014 by Sergio Ramos, Hotel Management
Dear guest, Thank you very much for your comments regarding your recent stay with us which I have share with my team. I very much appreciate your time in sharing your comments and I look forward to welcoming you back to the soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Great for a few days away

Posted Oct 12, 2014
Pros: Nothing not to like
Cons: Shading for outside breakfast area
Location: Not a lot but you can always go into town
Just what we needed for a few days of relaxation, peaceful and comfortable
Comment from Hotel Management
Oct 15, 2014 by Sergio Ramos, Hotel Management
Dear guest, We appreciate your kind comments about your recent stay with us. Is very important for us to hear that you had a relaxing break and we look forward to welcome you back in the future. Regards,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

Excellent, Resort, world class.

Posted Oct 11, 2014
Amazing facilities, amazing views. Thier advertisments sell them short.
Comment from Hotel Management
Oct 14, 2014 by Sergio Ramos, Hotel Management
Dear guest, Thank you very much for your comments regarding your recent stay with us which I have share with my team. I very much appreciate your time in sharing your comments and I look forward to welcoming you back to the soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom henley-on-Thames UK

The comfortable way to see Valencia

Posted Oct 7, 2014
Pros: Valencian Paella - the restaurant version is a great example of the City's signature dish. Friendly helpful staff....
Cons: Restaurant opens too late for British families (8:30)...
Location: The hotel is well located for the beach/marina but a tram/taxi (c. 4km) away from the old town & shops, but there are enough bars/restaurants in the b
Lovely hotel, relaxed but efficient, excellent food - especially at Breakfast. Do get a sea view - they have proper balconies & there can be some traffic noise at the front during busy periods, Although all the rooms I saw (we were in a party spread across the hotel) were comfortable and well appointed.
Comment from Hotel Management
Oct 15, 2014 by Sergio Ramos, Hotel Management
Dear Guest, Thank you very much for sharing your feedback about your recent stay in Las Arenas. I am happy to read that your experience was satisfactory. and that you appreciated the ideal location of the hotel and the staff service! I sincerely hope to have the chance to welcome you back soon Kind Regards
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

The best place to stay in Valencia!

Posted Aug 25, 2014
Pros: Room, cleanliness, outdoor swimming pool.
Cons: Cheaper restaurant, we had to wait an extra 30 minutes to check-in.
Location: The hotel is on the beach front, with restaurants by the side. It's easy to get to and from the city via the tram and metro service which is close by.
We stayed in Valencia for five nights in August and had a fantastic time. The room was excellent, overlooking the Mediterranean Sea, and was clean. The hotel amenities are very good, especially the outdoor pool and surrounding area. The restaurant is expensive, but as expected at a 5* resort. The hotel is easy to get to via public transport or taxi and you won't want to leave!
Comment from Hotel Management
Sep 3, 2014 by Sergio Ramos, Hotel Management
Dear Guest, We appreciate your kind comments about your recent stay with us, specially your words about the services and facilities that exceed your expectations. We hope to serving you again in the future. Regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Great location and style

Posted Aug 23, 2014
Pros: Style, atmosphere, relaxing and not too imposing.
Cons: Food, room service menu too much ham, wine was corked, menu at pool inadequate, prices not matched by quality in main restaurant, smoking by kids pool
Location: Beach, pool, 10 minutes to town by car for lots of shopping, massive range of restaurants nearby, everything you need.
Lovely architectural style and design right next to the beach and a great kids pool, the sunbeds to rooms is about right unlike many similar hotels. Beach is two minutes away. Let down by food and drink, but 20 restaurants two minutes away on beachfront so do don't let this put you off. Menu is bit too geared for local market and smoking by the children's pool odd. Broadband included and works well. Ate at three hotel restaurants once only and then ate elsewhere and was much happier. I would go again and had a good time.
Comment from Hotel Management
Sep 3, 2014 by Sergio Ramos, Hotel Management
Dear Guest, Thank you for forwarding us your views about your visit to Las Arenas. We appreciate your feedback. We are quite saddened about your opinion concerning our food in our restaurants. I will share it with our team to try to improve the perception of our food and menus. we hope to welcome you back in the hotel. Best regards,
1 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Fantastic hotel! Real five star comfort

Posted Aug 10, 2014
It was superb Couldn't have been better - we didn't have breakfast though as it was EXTREMELY expensive @ €23 Per head Everything else was fantastic Would thoroughly recommend
Comment from Hotel Management
Aug 13, 2014 by Sergio Ramos, Hotel Management
Dear Guest, Thank you for sharing your views. We highly appreciate the fact that you enjoyed your stay with us and the services as well as the accommodation were all so satisfactory. I wish also to inform you that our breakfast buffet is really good, and you can find all kind of products (fresh fruits, jamón iberico, different kinds of bread, etc) and it is really value for money. We all hope to have the opportunity to serve you again very soon and maybe next time you wish to enjoy our breakfast. Best regards,