Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in lovely location

Posted Jul 7, 2014
I have stayed in a number of hotels in Valencia and decided this time to treat myself at Las Arenas - the place and service is lovely - well worth the upgrade. I could go back tomorrow!!!
Comment from Hotel Management
Jan 10, 2014
Dear guest, I wish to thank you sincerely for your kind words. We also look forward to serving you again tomorrow ¡¡¡¡ Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from northern BC, Canada

Wonderful Hotel

Posted Jul 3, 2014
Pros: I loved the location. I enjoyed the bath house too.
Cons: More reasonable priced restaurant and bar
Location: The hotel is right on the beach and has a ton of restaurant choices all within walking distance. It is also easy to get to downtown Valencia
My partner and I stayed at Las Arenas for 4 days in June. The location is amazing if you are wanting to be right on the beach. The rooms are large and the service is excellent. I will agree with other reviews that the prices at the hotel restaurant and bar are completely ludicrous but then again if you are silly enough to pay them then that's your own doing. There are a string of great restaurants and bars less then a 5 minute walk from the hotel that have lots of good food at a much more reasonable price. We also went to the bath house which during our stay. It was a good experience although I did think the bath house would be larger. You get a discount if you are a guest and use the pools.
Comment from Hotel Management
Jan 10, 2014
Dear guest, I wish to thak you for your comments and I am veru glad that your experience was satisfactory. About the restaurant prices, we have several offers (restaurant, snack, pool bar) for all the budgets, and also you can find around other restaurants cheaper than ours, but surely they no offer the same quality and level of service as ours. Thank you again for your comments and we hope we can serve you again in the future. Sincerely,
5 out of 5
Recommended
for Everyone
by Diane from Southampton

Gorgeous and luxurious

Posted Jun 13, 2014
The hotel was beautiful, with an exceptional location on the beach front. Our room had a magnificent sea view, with a large terrace balcony also overlooking the hotel fountains. The room was large, very pleasant and clean and the bed was very comfortable, albeit prone to rolling across the floor if you are sat, reading or watching TV for instance, with your back against the wall! The hotel outdoor pool area is lovely - we never got around to using the indoor pool! The attention to detail is what makes this hotel special. The staff were always helpful and the maids so friendly. A daily bulletin and chocolates each evening, a lovely welcome gift and complimentary water were lovely touches. The hotel and our time in Valencia really made the first part of our honeymoon very special indeed.
Comment from Hotel Management
Jan 16, 2014
Dear guest, We appreciate your comments regarding your stay at Hotel Las Arenas Balneario Resort. It is always a pleasure to receive positive feedback. And receive our congratulations for your wedding ¡¡¡¡¡¡ Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
5 out of 5
Recommended
for Everyone
by julie from florida

Nice place to relax.

Posted May 29, 2014
Pros: The spa facilities, I felt so good after using the facilities,
Cons: nada
Location: , I loved the little market close by ,
There are some nice restaurants next to the hotel on the beach. The metro is also close and there is also a market , it is a bit hard to find ,, but awesome to see,, you can walk to it. I saw the full moon over the Mediterranean Sea !! I will never forget that!!
Comment from Hotel Management
Jan 2, 2014
Dear guest, We are pleased that your experience was so satisfactory, also with a full moon on your stay ¡¡¡ We hope we can serve you again in the future and you can enjoy new experiences. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb hotel.

Posted May 28, 2014
A wonderful stay overall. Great location on the beach. Service was superb and the staff were friendly and helpful around the children. The spa looked great although didn't get to use this time but children loved the padel court and the pool which looked straight out of a Hockney painting but could have done with being heated!! Rooms were clean and functional. Food was excellent and buffet breakfast really very good.
Comment from Hotel Management
Jan 2, 2014
Dear guest, We appreciate your comments regarding your stay at Hotel Las Arenas Balneario Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
3 out of 5
by Nisha

Beautiful hotel, horrible staff

Posted May 7, 2014
We stayed at the hotel for four nights on a recent trip to Spain. We were lucky enough to score a city view room with a gorgeous balcony. I have no complaints about the room or the hotel. It was close to the beach, lots of restaurants/bars near by, beautiful pool and there were always seats available. The food at the hotel was over priced and sub par - I would recommend eating out of the hotel. The reason I would never recommend this hotel, though, is that I suspect a bottle of perfume was stolen (or hidden and later retrieved) from my hotel room. I called the hotel to ask them and they said they would call me back. I called twice more and finally someone told me they would email me right away. I waited. Three days later, I called again. Nobody has gotten back to me and clearly their customers are not number one. What a shame that such a gorgeous hotel cannot live up to its potential because of the poorly trained staff. For a five star, this does not live up to five star in North American standards.
Comment from Hotel Management
Jan 4, 2014
Dear guest, I wish to thank you for sharing your comments. Sincerely,
5 out of 5
Recommended
for Everyone
by Rahul from UK

Kingsize................

Posted Apr 28, 2014
Pros: loved everything...
Cons: no need.. going gr8
Location: enjoy wonderful Mediterranean sea.. Enjoy authentic seafood Paella at La Pepica but remember to book the table beforehand..enjoy beauty of valencia...
Had awesome time... dream location to enjoy beauty of sparkling blue sea... just sit outside in the gallery of this hotel and enjoy beauty of nature from dawn to dusk and into the night...Room was fantastic.. Staff is very very nice and helpful...Food is amazing.. enjoyed every second in this hotel.. can't express wonderful feeling in words...
Comment from Hotel Management
Jan 8, 2014
Dear guest, We appreciate your comments regarding your stay at Hotel Las Arenas Balneario Resort. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
5 out of 5
Recommended
for Everyone
by Jeff from Southwest France

Exceptional luxury property, overlooking the beach

Posted Mar 22, 2014
Pros: The breakfast buffet is exceptional, and, different from most hotels, changes in some way every day.
Cons: The internet connection was so slow that I rarely could get onto the web because of timing out problems.
Location: Easy access to the tram meant that we were able to get to nearly everything we wished to see. Public transport runs 24 hours/day during Las Fallas.
This hotel well deserves its 5 star rating. The property is luxurious, exceptionally well maintained, and the staff simply could not do enough for the guests.
Comment from Hotel Management
Jan 25, 2014
Dear guest, I sincerely appreciate your comments. Our commitment is to try to ensure that all guests have a satisfactory stay. Kind regards.
5 out of 5
Recommended
for Everyone
by Claude from Québec

A wonderful stay.

Posted Mar 7, 2014
Clean, quiet and a beautiful beach. To cold for a swim at this time of year.
Comment from Hotel Management
Jan 22, 2014
Dear guest, We appreciate your comments and thank you for sharing your experience. Kind regards Sergio Ramos Room division manager
5 out of 5
Recommended
for Couples
by mike from london

lovely hotel great views friendly staff

Posted Dec 30, 2013
Pros: reception area, rooms views, staff very helpful and friendly. Great bars on the beach 100 yards away
Cons: most hot breakfast items ...eggs ,sausages etc tended to be lukewarm at best both days. proper toaster would be a bonus as it was a pain waiting for
Location: plenty to do if on along weekend
loved my stay but let down by breakfast eggs,sausages etc lukewarm both days