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Reviews of Hotel Norden Palace

3 out of 5
Hotel Norden Palace
Corso Battaglione Aosta, 30, Aosta, AO

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 146 reviews" "
Rating 8 - Good. 51 out of 146 reviews" "
Rating 6 - Okay. 40 out of 146 reviews" "
Rating 4 - Poor. 15 out of 146 reviews" "
Rating 2 - Terrible. 7 out of 146 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Cameron

Liked: Property conditions & facilities
Friendly staff, quiet location and close to central Aosta (5-10min walk). Free parking. Lovely cafe and restaurant across the road.
Stayed 7 nights in Jan 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto benissimo,pulito,parcheggio gratis disponibile,vicino al centro..molto tranquillo ci e' piacciuto 👍
Stayed 1 night in Dec 2023
Response from norden palace on Jan 22, 2024
grazie Danielda tutto lo staff del norden palace

8/10 Good

Deirdre

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end in Aosta
Room very comfortable and very clean. Staff very friendly and helpful. Breakfast super. Positioned downton Aosta city. Walkable distance for shopping. Dog friendly.
Stayed 1 night in Dec 2021

10/10 Excellent

MIKE AND KIM

Stayed 1 night in Sep 2021

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay-arney family
Great location for seeing Aosta
Stayed 1 night in Aug 2021

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
My stay was very pleasant and the staff very helpful with everything I needed!
Stayed 1 night in Jul 2020
Response from norden palace on Aug 23, 2020
thanks

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sized room, perfect location and clean.
Stayed 3 nights in Dec 2019

10/10 Excellent

Nicky, Dorking, UK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, all staff pleasant and helpful. Lovely continental breakfast. Rooms spacious and clean. Nice decor . Short walk to old town and ski lift, bars and restaurants. Great views of surrounding mountains
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Comfortable room and welcoming reception. The carpet is shabby to the point of being threadbare on some floors. The car park is up a very steep ramp unsuited to some low cars with a splitter.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Initial appearance of foyer and room good. Breakfast good. However no information to hand in room, no details of evening menu or local activities. Now a 3 star hotel, used to be 4 star but appeared to be in decline.
Stayed 1 night in Aug 2019
Response from Norden palace on Aug 27, 2019
Buon giorno, è vero nelle camere non c'è materiale informativo, ma per non far trovare la camera con scartoffie in giro , ma un ambiente pulto ed in ordine. Al contrario nella hall ci sono due stand con tutte prochure e volantini per qualsiasi informazione. In merito alle info dell'hotel vengono date durante la fase del check-in.

8/10 Good

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice king sized bed. Clean.
Stayed 1 night in Jan 2018

6/10 Okay

Sweendawg, Boston

Liked: Staff & service
Disliked: Property conditions & facilities
Bet it was something before elecctricity
The staff here are really friendly and accommodating, but it's just old. If you don't care about threadbare carpet, rust marks where handles used to be in the tubs and doors and fixtures fro the 70s then it's not a big deal. Everything was clean, and the front desk staff were both friendly and honest. If this place got a facelift it would be a great hotel in a great location.
Stayed 1 night in Sep 2017

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aosta skiing visit
Ours was an overnight visit to Aosta so kids could ski. Arrived for afternoon of skiing at Pila; easy to collect ski gear at foot of lift. Strolled through town afterwards and had dinner, then went to sister hotel spa other end of town and walked back to hotel. Kids went skiing again in morning while we had quick stroll through town in daylight, then lift to Pila and chairlift to top for views (as pedestrians). Well worth the drive from Geneva.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful location very poor hotel
The hotel was stark, not clean, staff have far too much work to do and not supported.

6/10 Okay

Colin, Sydney, Australia

A good budget hotel
Nice hotel located near the main town square

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Friendly staff but no restaurant
The staff were very friendly and it was easy to park the car outside the hotel. But the hotel does not have a working restaurant and there is not a great deal on offer in the vicinity of the hotel.

6/10 Okay

Verified traveler

Disliked: Room comfort
Clean, comfortable no frills hotel
A basic no frills hotel, clean and comfortable and convenient.

8/10 Good

Cj, York

Liked: Cleanliness, staff & service, room comfort
Great location,
We stayed at this hotel after travelling around Italy, stopping off in Aosta on the way back. The hotel has a great central location, free parking directly in front of the hotel and great views of the city and mountains. We booked very last minute but the room was very clean and spacious and the bedroom seemed to have been renovated fairly recently. The bathroom was ok, the shower/bath could have done with some more work but everything was in working order. Breakfast was good for Italian standards and free WIFI was a plus. The lady in charge was very friendly and helpful and we enjoyed our stay here.

4/10 Poor

Carole R

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Edward and Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. Pasquale the manager was very helpful by giving us advice on where to visit. On the last day he also prepared breakfast early at 6am in the morning due to our early flight. Location is not best but within walking distance from the town centre.

6/10 Okay

Kellyne

Liked: Cleanliness, room comfort
Week end in Aosta
The hotel itself is ok. Lucky if yu find some stuff behind the counter! Overall, the people are nice, the breafast.... don't expect any good surprises. One thing to take into consideration is the closure of the entry doors at night, with no other options than trying to call, with you phone (so if you are from abroad and don't have this capacity....), to wake up the stuff..... No bell, no interphone, no keys....

6/10 Okay

margaret, kent

hotel norden palace
the hotel was adequate and the staff helpful and friendly but it did not present as a quality hotel and the breakfast was disappointing having little choice

10/10 Excellent

Massimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon Hotel a 10min a piedi dal centro di Aosta. La struttura è confortevole e il personale gentile ed educato. Colazione con vasta scelta di dolci, torte, salumi , frutta ecc; tutto di buona qualità. La camera era in buono stato ma con armadi a vista che non amo particolarmente, per il resto pulita e funzionale. Nel complesso sicuramente consigliato.
Stayed 2 nights in Jan 2024
Response from norden palace on Jan 22, 2024
buon giorno Massimo , simao contenti che sia rimasto soddisfatto del suo soggiorno.tutto lo staff del norden palace ringrazia

10/10 Excellent

Eufemia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Jean-Marc

Traveled with partner
Disliked: Amenities, property conditions & facilities
Publicité mensongère car vous vendez un hôtel 4 étoiles alors qu'en réalité il n'a que 3 étoiles ( voir façade et carte de visite....). Cela doit faire bien des années qu'il a perdu son étoile........literie fatiguée......restaurant interne fermé
Stayed 1 night in Oct 2023

10/10 Excellent

Fabienne

Stayed 1 night in Sep 2023

8/10 Good

Annelise

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un nuit
Tres bon hôtel propre confortable. Le personnel sympathique
Stayed 1 night in Aug 2023

10/10 Excellent

Michaël

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hotel où nous avons fait étape et la ville est plutot agréable
Stayed 1 night in Aug 2023

8/10 Good

Enrico Michele

Stayed 1 night in Aug 2023

10/10 Excellent

Andre

Stayed 1 night in Aug 2023

10/10 Excellent

m.cristina

Stayed 1 night in Aug 2023

8/10 Good

Fulvio

Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Stayed 1 night in Jul 2023

8/10 Good

Lino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Yvette

Stayed 1 night in Jan 2023

8/10 Good

Adriano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
discreto pulito silenzioso

4/10 Poor

Alberto

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
La camera puzzava di fumo di sigaretta ed avrebbe bisogno di una rinfrescata per non parlare del riscaldamento che non andava....soprattutto non è costato poco.
Stayed 1 night in Dec 2022

6/10 Okay

Elisabetta

Traveled with group
Liked: Staff & service
Stayed 2 nights in Nov 2022

2/10 Terrible

Raphael

Stayed 2 nights in Oct 2022
Response from norden palace on Nov 15, 2022
buon giorno, mi aspettavo la sua recensione , anzi mi meraviglia il tempo che ha impiegato nel farla.Ha avuto 2 cambi camera ,ma prima le ho fatto scegliere la camera e ha deciso lei quale prendere. Ancora non contenta dopo che lei ha scelto la camera , le offerto una colazione , ha avuto sempre camere ristrutturare e da poco imbiancate ma nulla andava bene. a fronte di ciò mi dispiace che il suo soggiorno è stato pessimo ma più di querllo che è stato fatto nle suo soggiorno di 2 notti non so cos'altro avrei potuto fare

6/10 Okay

Marc

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Franca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A 2 passi dal centro!
Stayed 1 night in Aug 2022

10/10 Excellent

Arnaud

Stayed 1 night in Aug 2022

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport Qualité-Prix
Bien placé proche du centre, au calme néanmoins, facilité pour se garer. La chambre était très propre, classique ++, belle SdB.
Stayed 1 night in Aug 2022

8/10 Good

Fabiana

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel vecchio e lasciato andare. Camere sporche e la colazione davvero povera. Unica nota positiva la vicinanza agli impianti di risalita.
Stayed 2 nights in Feb 2022

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
prenotata camera deluxe ma ricevuta cameretta non corrispondende alle foto , piccola non molto pulita , sulla vasca da bagno ampia finestra vetrata con vista ma senza la possibilita di una tenda o tapparelle praticamente dai palazzi vicini si può scorgere chi fà la doccia " mancanza di privacy "
Stayed 1 night in Apr 2022

8/10 Good

Enza Chiara

Stayed 1 night in Feb 2022

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021