Ratings based on 78 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 25, 2013
for Everyoneby Jackie from Austin, Texas
Not Loving Life at Harrah's...Posted Oct 13, 2013
Pros: the workout facility
Cons: The on going construction and not being warned about this before our arrival. Should have been given half price rooms AT THE LEAST!
Location: Not good. Too far from everything.
We were not advised before hand that there would be construction 20 feet from our room, on the other side of a wall. Neither was Expedia told of this, Im sure, and that is who we booked our rooms through. When your staff tells us at the check in desk, "We have to tell you that construction is an on-going thing here, but we have these earplugs that we can offer you", well, you know you're mostly doomed for a good nights sleep. We had no idea. First off, the construction was literally as I described before...twenty feet away from our room with a thin wall separating us. The banging and clanging, think metal on metal action, started at 6am Monday, 7am Tuesday, and 6:15am Wednesday of our stay. What a rip off to us and to Expedia. Your staff is friendly enough. My complaint with them is that I was walking towards your front doors dragging 2 suitcases Monday night. I also had over my shoulders two carry on bags. I am a 43 year old female, fortunately healthy, because the two male front door workers who passed me up, one running so perhaps he had an emergency, didn't bother to open a door for me. The only door you have that opens automatically is the handicapped set of doors that I didn't realize at the time would mean that I had to hit the big, metal placard/button, somewhat hidden in the bushes. So I just dropped a bag to the ground as the second door person walked by me through another set of doors, 10 feet to my left, and managed to get the door open.
for Everyoneby Mr. M from Phoenix, AZ
Harrahs Rincon Casino HotelPosted Sep 28, 2013
Arrival procedures at this hotel are a bit cumbersome. The check-in desk is at the rear of the hotel. The parking valets are not very informative to those who are staying the night as oppossed to visiting the casino only. They offer no procedure-process help whatsoever. This needs be to adressed by the hotel management. However, all other staff members were polite and hellful. They gave eye contact and made you feel welcome. This includes tbe maids and the restaurant(s) staff. Patrons of the hotel are not harassed into games of chance. The oversized rooms are an unbeliev able value. .
for Everyoneby Nick from MN
Great stay, awesome roomPosted Sep 24, 2013
Great experience, they are doing construction currently to add-on, it was no bother though. Rooms are very nice, especially the bathrooms. Highly recommended.
for Everyoneby MANNY from CORONA CA
FANTASTIC MARAGEPosted Sep 24, 2013
Pros: THE PRICE OF THE STAY WAS GREAT
Cons: SOME OF THE FOOD AND PRICES
GREAT PLACE FOR COUPLES. REGGAE SUNDAYS ROCKED. THE ROOMS ARE BIG AND VERY UPDATED.
for Everyoneby ted
Beautiful ,friendly & excellent service!Posted Sep 16, 2013
Cons: Put in more newer slot machine!
Location: Going to the other casino around the area!
My girlfriend & I had a wonderful & exciting time @ resort pool & casino!
for Familiesby Margie from Costa Mesa, CA
Vacation with a babyPosted Aug 28, 2013 on Hotels.com
There was some construction going on but I never heard any of it. The pool area was nice but out if the three pools, children were only allowed in one oc them, which was the lazy river. I understand that maybe they want to keep the pools quiet for the adults, but come on; the large pool was pretty much dead. Could have let those 21 and under enjoy it. I understand about the swim up bar pool (which was tiny), but the biggest pool? Come on. The website said we'd get pool passes for each person in the room. Kids under two or three are free. I booked a room for 4 adults but when I got there, they said only two passes to a room. That was a bummer. We got a room in the garden tower as the decor looked more modern. No floral bed spreads and curtains there. It was very clean. The casino floor wasn't too smokey. The buffet was just alright. We asked if they could do a birthday ding for my kid because they'd find if fit other tables. We waited 30 minutes only to have them bring out a dessert plate and a book of matches so we could do it ourselves. All in all, it wax a good experience. I won't hold the pool thing against them and don't mind singing to my kid myself. I'll come back one day.
for Familiesby A verified traveler
Focus is changingPosted Aug 26, 2013
No longer kid (under 21) friendly. Yes, they have the newly added lazy river, but that's all your kids get to use. The main pool, heated jacuzzi pool, and interspersed Jacuzzi's are all off limits. Adding insult to injury is the $10/person charge (beyond 2) for entry. This is great if your are 21 or older as you get the bulk of the pool area to yourselves. And I don't blame Harrah's for going in that direction given it is a casino after all (gambling and drinking are the money engines). It's important for families to know this though, hence the reason I put the time in to write this review. Other than that, everything was great. The room was clean, the buffet enjoyable, and the lazy river itself was well done I thought.
Recommendedby Yi from San Francisco
Nice hotel near San Diego Safari ParkPosted Aug 11, 2013 on Hotels.com
We choose to stay there because we were looking for a hotel near San Diego Safari Park. The newly built lazy river was very attractive to us and we made a good decision. My kids loved to float on the river in a hot summer day.. The buffet in this hotel was very good too. It has a wild range of food selection: Chinese, Italian, Mexican and American food. My only complain is the bed too soft for me.
for Everyoneby A verified traveler
unless you want to gamble...Posted Jul 24, 2013
We don't gamble, booked there because it is comic-con weekend and couldn't find any hotel with reasonable rates in the city area. (It is 1+ hour drive to San Diego downtown). We arrived at 10PM, tired and sleepy, hotel host ("Dulcy" I think) told us they do not have the room ready for us, told us to wait for 30 minutes. 1 hour later, she offered us a two queen bed room when we booked a king size room (for me any my wife). she refuses to apologize and said it is our problem we didn't want to take the alternative solution. we ended up in a much smaller room than we paid for. The room faces the pool and there were party by the pool, loud music every night till past mid-night. again, were told it is normal, suck it up. If you love gamble, don't mind staying in any room regardless of what you book, and don't plan to sleep till after mid-night, you should go to Vegas. oh, did I forget to mention: the buffet sucks!