3 outdoor pools, cabanas (surcharge), sun loungers

Reviews of Harrah's Resort Southern California

3.5 out of 5
Harrah's Resort Southern California
777 Harrah's Rincon Way, Funner, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 493 out of 1068 reviews" "
Rating 8 - Good. 248 out of 1068 reviews" "
Rating 6 - Okay. 156 out of 1068 reviews" "
Rating 4 - Poor. 78 out of 1068 reviews" "
Rating 2 - Terrible. 93 out of 1068 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a concert and spent the night. There are nice dinner options, with HK being our favorite. All the hotel facilities and areas are clean, the room was nice, clean and quiet. The concert venue is right there, so you can play in the casino, have a nice dinner, and literally walk to the concert in no time. Last time we were there, there was an after concert party with a DJ and food stands, but not this time which we really missed.
Stayed 1 night in Apr 2024

10/10 Excellent

Carina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great food, great environment. The only issue was the strong cigarette smell inside the casino.
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Stayed 1 night in Apr 2024

6/10 Okay

Griselda

Traveled with group
Getting there, the hotel looked nice and clean. Although getting in the room and finding baby roaches in the toilet/bathroom area really was disappointing. The ice machine on our floor was broken. Considering what we paid for one night. That was very disappointing
Stayed 1 night in Apr 2024
Response from HRSC Hotel Leadership on Apr 14, 2024
Thank you for staying with us, and for bringing this valuable feedback to our attention. I have followed up with the Housekeeping team in regards to your experience, and advised them to follow up with you. We understand your frustration, and hope that you visit us again here in Funner, CA soon!

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Apr 2024
Response from HRSC Hotel Leadership on Apr 12, 2024
Thank you for staying with us, and for your FUNtastic rating, we hope to see you again soon here in Funner, CA!

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were not comfortable
Stayed 1 night in Apr 2024
Response from HRSC Hotel Leadership on Apr 12, 2024
Thank you for staying with us, and for your rating! I apologize that the pillows weren't to your liking, we do offer foam pillows from Housekeeping by request. Make sure to try them out on your next visit to Funner, CA!

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HRSC Hotel Leadership on Apr 12, 2024
Thank you for staying with us, and for your FUNtastic rating, we hope to see you again soon here in Funner, CA!

10/10 Excellent

Roxanne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the lazy river. My daughter had a blast!
Stayed 1 night in Apr 2024
Response from HRSC Hotel Leadership on Apr 6, 2024
Thank you staying with us, and for your FUNtastic rating! We love the Lazy River too! We hope to see you again soon here in Funner, CA!

10/10 Excellent

ZAW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Apr 2024
Response from HRSC Hotel Leadership on Apr 6, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities
The pools are great and we tried Hells Kitchen and it was amazing. We didn’t like our room. We stayed on the sixth floor/ Non Smoking. NOT! When we walked through hallway to get to our room it smelled like someone was smoking in the hallways and we couldn’t sleep because the smoke smell was too much and gave me a headache. Hotel told us that floors 4 & 5 are smoking and smell travels. If you seek Non Smoking stay on a floor as much removed from 5th floor
Stayed 1 night in Apr 2024
Response from HRSC Hotel Leadership on Apr 3, 2024
Thank you for staying with us, and for your rating. We will share your feedback with the proper departments. We hope to see you back soon here in Funner, CA!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HRSC Hotel Leadership on Apr 1, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

8/10 Good

Bradley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a fun and relaxing place for a weekend getaway. Lots of parking and walkable trails during the day. Pillows were very small and the hot and cold water in our room was reversed. Burnt my hands a few times. Overall I enjoyed the resort and casino.
Stayed 2 nights in Mar 2024
Response from HRSC Hotel Leadership on Mar 31, 2024
Thank you for staying with us, and for your FUNtastic rating! We will share your feedback with the proper departments, we hope to see you again soon here in Funner, CA!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The casino was too smoking smell.
Stayed 2 nights in Mar 2024
Response from HRSC Hotel Leadership on Mar 31, 2024
Thank you for staying with us, and for your FUNtastic rating! We will share your feedback with the proper departments. We hope to see you again soon here in Funner, CA!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HRSC Hotel Leadership on Mar 31, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

2/10 Terrible

Jesus

Customer service poor
Stayed 1 night in Feb 2024
Response from HRSC Hotel Leadership on Mar 21, 2024
Hello,I'm sorry to hear about your less than Funner experience with us. A hotel supervisor attempted to call you to follow up on your stay, but your voicemail box was full. Please feel free to reach out to the property directly if you would like to share your feedback, and so that we can make things right. We look forward to hearing from you, and that you visit us again here in Funner, CA soon!

6/10 Okay

Andrea

Traveled with partner
Liked: Amenities
our room on the 15th floor was dirty. There was someone's rolled up food wrapper crumbled up under the night stand table. Our sink faucet would back up, the carpet was beat up, and the front desk staff was not friendly nor did they allow us a later checkout.
Stayed 1 night in Mar 2024
Response from HRSC Hotel Leadership on Mar 21, 2024
Thank you for your rating. I'm sorry to hear of your less than Funner experience with us. I have followed up with our Housekeeping team and have asked a supervisor to reach out to you in regards. Please be on the lookout for their call. We hope to see you again soon here in Funner, CA!

6/10 Okay

Dan

Stayed 2 nights in Mar 2024
Response from HRSC Hotel Leadership on Apr 12, 2024
Thank you for staying with us, and for your rating! If you'd like to share any feedback in regards to your stay, please reach out to us at the property directly. We hope to see you again soon here in Funner, CA, for a 5/5 stay!

8/10 Good

Elizabeth, Mexico

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. But since they want you to go to the casino they don’t even have a coffee pot or tea in rooms. It’s not always great coffee, but I’m used to having a por in tje room
Stayed 1 night in Mar 2024
Response from HRSC Hotel Leadership on Mar 14, 2024
Thank you for staying with us, and for your valuable feedback! We hope to see you again soon here in Funner, CA!

10/10 Excellent

Antranik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HRSC Hotel Leadership on Mar 14, 2024
Thank you for staying with us, and for our FUNtastic rating! We hope to see you again soon here in Funner, CA!

4/10 Poor

Sierra

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
We heard loud music all evening coming from somewhere and there were what looked like puke stains on the wall behind the toilet. We were also booked by expedia into a smoking room when the website showed a non smoking room at the time of booking. All of this caused us to want to leave and we called to the front desk around 2am to let them know we were checking out
Stayed 1 night in Feb 2024
Response from HRSC Hotel Leadership on Mar 5, 2024
We're sorry to hear that you had a less than Funner experience. We've taken your feedback and forwarded it to the correct department for review. Your words, good and not help make Funner, well, more Funner! We hope you give us another try soon!

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Roberto was great & they have Hell’s Kitchen!
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 27, 2024
Thank you for your feedback!We hope to see you back again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 27, 2024
Thank you for the great review!Hope to see you back again.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely come again. Needs more dining options
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 27, 2024
We will make sure to forward your feedback to the correct department. Thank you for staying at funner and hope to see you back again!

2/10 Terrible

Justine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Feb 27, 2024
Please let us know what there is that we can do to make your next stay even better.Thank you for staying at Funner!

10/10 Excellent

Daniel

Traveled with family
Excelent
Stayed 1 night in Feb 2024
Response from HRSC Hotel Leadership on Feb 18, 2024
Thank you for staying with us and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

6/10 Okay

Steve

Stayed 1 night in Feb 2024
Response from HRSC Hotel Leadership on Feb 12, 2024
Thank you for staying with us, and for your review! If you'd like to share more feedback in regards to your experience here in Funner, CA, please feel free to reach out to the property directly! We hope to see you again soon!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emilee checked us in and was most helpful. Also, gave us a lovely room. Really appreciate it as it was my wife's birthday.
Stayed 1 night in Feb 2024
Response from HRSC Hotel Leadership on Feb 8, 2024
Thank you for staying with us, and for allowing us to help celebrate your wife's birthday! We agree, Emilee is very helpful! We look forward to seeing you again here in Funner, CA!

6/10 Okay

Lorena

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Feb 8, 2024
Thank you for staying with us, and for your rating! We'd love to hear more feedback to help make Funner, well, Funner! We look forward to seeing you again here in Funner, CA!

8/10 Good

Marcos valtierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is best place. And very clean at Rooms and beautifully. There is worth it. Definitely I will come back 😃
Stayed 1 night in Feb 2024
Response from HRSC Hotel Leadership on Feb 3, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

6/10 Okay

Scott

Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Feb 3, 2024
Thank you for staying with us, and for your review! If you'd like to share any details about your stay to help make Funner, well, Funner, please reach out to the hotel directly. We hope to see you again soon here in Funner, CA!

10/10 Excellent

Trisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was hidden away. The property was beautiful. Valer was easy. We came for Hells Kitchen but loved the casino. Lower limit would have been better. The lady that checked us out was so nice and professional, 2 people before me were so rude to her and she handled it way better than I would have. Would definitely come back.
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Feb 3, 2024
Thank you for staying with us, and for your FUNtastic rating! We agree that your check-out agent is great! We hope to see you again soon here in Funner, CA!

8/10 Good

Jeremy

Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Mar 21, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very nice hotel smaller gaming area and pretty smoky. Overall it was a nice experience.
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Feb 3, 2024
Thank you for staying with us, and for your FUNtastic rating! We will forward your feedback to help make Funner, well, Funner! We hope to see you again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HRSC Hotel Leadership on Jan 25, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

10/10 Excellent

lisamarie

Traveled with family
Love it
Loved the texting option and its communication through it.clean, fun aneasy to book.
Stayed 4 nights in Jan 2024
Response from HRSC Hotel Leadership on Jan 22, 2024
Thank you for staying with us, and for your FUNtastic rating! We definitely love Ivy too! We hope to see you again soon here in Funner, CA!

8/10 Good

Marian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring your own pillows. Other tham that nice place
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Jan 20, 2024
Thank you for staying with us, and for your feedback. We will share it with our Housekeeping team to help make Funner, well, Funner! We hope to see you back again soon!

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Jan 20, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

10/10 Excellent

Xernan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Dec 2023
Response from HRSC Hotel Leadership on Jan 20, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms &
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Jan 20, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

10/10 Excellent

ALYSSA, EL CAJON

Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Jan 20, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

8/10 Good

cara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Jan 20, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

6/10 Okay

Joanne

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
did not smell clean inside throughout the property
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Jan 20, 2024
Thank you for staying with us, and for your feedback. We will share it with our Environmental Services team to help make Funner, well, Funner! We hope to see you back again soon!

10/10 Excellent

Brad, Corona

Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Feb 8, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

2/10 Terrible

marisol, Los Angeles

Disliked: Cleanliness
Stayed in room 21044 and was infested with bedbugs
Stayed 2 nights in Jan 2024
Response from HRSC Hotel Leadership on Jan 20, 2024
Thank you for staying with us. We take possible instances like this very seriously, Houskeeping has already opened an investigation into this and will be reaching out to you as soon as they get results, if not already. Please let us know if we can be of any further assistance, and we hope to see you again soon!

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from HRSC Hotel Leadership on Jan 12, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you back soon here in Funner, CA!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HRSC Hotel Leadership on Jan 12, 2024
Thank you for staying with us, and for your FUNtastic rating! We hope to see you again soon here in Funner, CA!

6/10 Okay

Ilnaz

Liked: Room comfort
Disliked: Cleanliness
The second you walk into the hotel, it stinks like cigarettes. Immediately felt it in my throat and eyes, the entire 5 days we were there. Our Oh so suite was nice but still smelled like cigarettes. While there was no daily housekeeping to clean up and make your bed every day (not a big deal), they still didn't come gather our garbage not one time. We primarily went there for the lazy river and food. While we got to enjoy the lazy river the first day, we didn't the rest of the week cuz it was too cold. However, we had made that decision later. So first day, we purchased a tumbler ($30/ea) but when we went back the next day to get it refilled at a cheaper price ($18/ea), the bar outside wasn't open cuz their bartender had called out and after some pleading to talk to somebody about it, the pool manager came out and offered us $40 in food credit. Whatever. Again, while all the restaurants provided good food and service, there was absolutely no entertainment whatsoever. We were there M-F from 12/25-12/29. So between Christmas and NYE, an absolutely packed/sold out hotel had no music or entertainment at all. I understand they just want you to gamble but we're also not big gamblers so after stretching a few hundred dollars, back to the room we went and not sure if we'll ever come back, at least not for that long.
Stayed 1 night in Dec 2023
Response from HRSC Hotel Leadership on Jan 4, 2024
Thank you for staying with us, and for your valuable feedback. We will share your concerns with the proper departments to help make Funner, more Funner. We hope to see you again soon!

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
I tried checking in upon my arrival at 4:10 PM and was told my room wasn't ready (check-in was at 4 PM and I have email to prove it). The front desk gal tried to tell me I was early, then looked at the clock and retracted her comment. I took the afternoon off from work, which wasn't easy, and it took me 2.5 hours drive to get there. Was then told my room would be ready in 2 hours (6 PM) and they would call or text me when it was ready (they didn't know why it wasn't ready). I asked them to text me and never heard from them. 2.5 hours later, no call or text. Checked in again at the front desk at 6:15 PM and was told my room has been ready for a while. No reason given why I wasn't called or sent a text. I explained how inconvenient this was and how exhausted I was and how this was supposed to be a relaxing trip. I was told "sorry" and not offered anything for the inconvenience this caused me. I will not plan another trip to this facility again.
Stayed 2 nights in Dec 2023
Response from HRSC Hotel Leadership on Jan 4, 2024
Thank you for staying with us, and for taking the time to further share your experience with a member of Hotel Leadership. We do hope that you plan another visit to Funner, CA in the future.

6/10 Okay

BIN

Stayed 1 night in Dec 2023
Response from HRSC Hotel Leadership on Jan 4, 2024
Thank you for staying with us, and for your review. I apologize that we didn't live up to your Funner expectations. Please feel free to reach out to Hotel leadership if you'd like to further share your comments or concerns. We hope to see you again soon!