Standard Room, 1 Double Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Reviews of Motel 6 Van Horn, TX

2 out of 5
Motel 6 Van Horn, TX
1805 W Broadway, Van Horn, TX

Reviews

7.6

Good

Rating 10 - Excellent. 256 out of 742 reviews" "
Rating 8 - Good. 237 out of 742 reviews" "
Rating 6 - Okay. 131 out of 742 reviews" "
Rating 4 - Poor. 64 out of 742 reviews" "
Rating 2 - Terrible. 54 out of 742 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Yolanda

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Its a great location to jump off the highway on a pass through trip to Louisiana from California. However, the bed is not comfortable and the televisions do not show clear pictures. I stay here often as I take the drive a few times a year. This past trip I skipped it and stayed at Days inn for better accommodation.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Apr 23, 2024
Hi Yolanda,Many thanks for the review with the positive comments and ratings. We are glad that you were pleased with the location. However, we apologize for the inconvenience faced by you regarding these issues and assure you that we will surely forward your valuable feedback to our team for improvements. We promise you the best of our services at all times.

8/10 Good

gunnar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little motel. The only drawback: trains are passing by a few times a day.....
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 20, 2024
Hi Gunnar,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Room cozy and clean
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 16, 2024
Hi Danny,Glad to know that you liked our check-in and spacious room. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business.

6/10 Okay

Vishnu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Cockroaches everywhere both the times we stayed. Next to Super charger if you have a Tesla. That’s the only plus. The beds are tiny. The location looks ok I guess.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 14, 2024
Hi Vishnu,We appreciate you giving your feedback about your recent experience in our hotel. We are glad to know that you were pleased with the clean room and safe location. However, we sincerely apologize for the bugs’ related issues. We have shared this feedback with the concerned staff to take care of the pest problem. Thank you again for letting us know

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 16, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 11, 2024
Hi Joy,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for its price, just hope they gave breakfast, even just a simple one. And it would help if the toiletries are already in the room and you don't have to go to the front desk to ask for it. Staff was nice though and place was clean.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 11, 2024
Hi Larry,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Tad

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 11, 2024
Hi Tad,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

6/10 Okay

jeff, Rapid City

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 9, 2024
Hi Jeff,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Laurie

Traveled with family and small children
David who checked us in was kind and informative—he made the experience a bright and happy one!
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 9, 2024
Hi Laurie,We are exceptionally thankful that you have honoured our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

8/10 Good

HIGASA

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 20, 2024
Hi Higasa,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Good

Isa

Liked: Cleanliness, staff & service
It was ok for the price.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 29, 2024
Hi Isa,Thank you for your feedback and for rating your experience. We are glad to hear that you found your stay satisfactory for the price. Guest satisfaction is important to us, and we appreciate your input. Hope to welcome you back for an even better stay next time!

10/10 Excellent

Jeffrey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for a nights rest.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 18, 2024
Hi Jeffrey,We appreciate your great review and encouraging comments! We are overjoyed to learn that your stay with us was enjoyable and that you slept well. Our first goal is to make sure our guests feel at home, so we are happy to hear that we lived up to your expectations. We are grateful for your nice remarks and hope to have you stay with us again in the future.

10/10 Excellent

Tugba

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was travelling from California to Texas and it was a good choice to stop there. Quite, easy and convenient
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 9, 2024
Hi Tugba,Our team is glad to hear that you found our stop along your journey to be a good choice! Providing a quiet, easy, and convenient experience for travellers like yourself is exactly what we aim for. Your comfort and satisfaction are our top priorities, and we're glad we could deliver on that during your stay. Thank you for choosing us as your resting point along the way, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Safe travels!

4/10 Poor

Enrico, Estero

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff and convenient location, however, the walls are paper thin and you can literally hear people in the other room picking up the phone and switching the light on. We had very inconsiderate neighbors on the top of that, so the night was sleepless.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 4, 2024
Hi Enrico,I sincerely apologize for the inconvenience caused by the noise disturbance during your stay. While we're glad you found our staff friendly and appreciated our convenient location, we understand the importance of a peaceful night's sleep. Please rest assured that we take your feedback seriously and will address these issues. We value your patronage and hope to have the opportunity to provide you with a more restful stay in the future.

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Best value for price
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 4, 2024
Hi Paulo,We're thrilled to hear that you found our hotel to be the best value for the price and that you rated us 5 out of 5! Thank you for your positive feedback, and we're delighted that you had a great experience with us. We look forward to welcoming you back in the future!

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, convenient and comfortable
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 26, 2024
Hi Rachel,Thank you for your feedback! We're thrilled to hear that you found our hotel very clean, convenient, and comfortable. Providing a pleasant experience for our guests is our priority, and we're delighted that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay in the future!

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, safe and very pleasant
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 24, 2024
Hi Angela,I am thrilled that your stay was quiet, safe, and thoroughly enjoyable. Ensuring a tranquil and secure environment for our guests is paramount to us, and we're pleased that we could fulfill your expectations in this aspect. If there are any additional ways we can enhance your future visits, please feel free to inform us. We eagerly anticipate your return and the opportunity to host you once more!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy one night stay on my way between the National Parks. Clean rooms, quiet.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Hi Kristin,It is great to hear that you enjoyed your easy one-night stay with us! We're glad that we could offer you a comfortable experience during your travels between the National Parks. We appreciate your support and hope to welcome you back again soon!

10/10 Excellent

PAUL

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Hi Paul,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

6/10 Okay

Roy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff at night is somewhat rude.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 15, 2024
Hi Roy,We regret any inconvenience stemming from the conduct of our night staff. This falls short of the service standards we strive to maintain. We take guest feedback seriously and will promptly address this matter with our team to ensure consistent delivery of courteous and professional service. Your feedback is valuable, and we look forward to the chance to offer you a more positive experience in the future. Thank you for bringing this to our attention.

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 7, 2024
Hi Cesar,Thank you for your positive rating regarding the convenience of our location. We strive to provide our guests with a prime location that offers easy access to local attractions, dining options, and transportation. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Darwin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable,convenient, and clean. Would stay again.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 17, 2024
Hi Darwin,We appreciate your positive feedback! It's great to hear that you found our hotel reasonable, convenient, and clean. We look forward to hosting you again and providing another enjoyable stay in the future. Thank you for choosing us!

2/10 Terrible

Kerry

Disliked: Cleanliness, property conditions & facilities, room comfort
Pass this one by
Room was filthy and unclean
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 16, 2024
Hi Kerry,Ensuring the cleanliness of our property is a top priority for our team, and we are disheartened to learn that you had concerns about our diligence in this regard. We sincerely apologize for any inconvenience you experienced, as it is never our intention for our customers to have a less-than-satisfactory experience. Your feedback is valuable, and our housekeeping team will utilize it to address the mentioned concerns and enhance their performance. We genuinely hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.

10/10 Excellent

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly, helpful staff.
Stayed 10 nights in Dec 2023
Response from Sophia CSR on Jan 11, 2024
Hi Elizabeth,It's delightful to know that your stay was enjoyable and that our friendly and helpful staff made a positive impact. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back for another wonderful stay in the future.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Tv wasn’t working and no shampoo or conditioner.
No shampoo, no conditioner, tv wasn’t working.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 9, 2024
Dear Guest,We take all reports of issues with amenities seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve the guest experience. We hope you'll return someday to see how we're improving.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
Nothing fancy but VERY clean and comfortable for the price.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Jan 1, 2024
Dear Guest,We're delighted to hear you found our accommodations very clean and comfortable at an affordable price. Thank you for your positive feedback, and we hope to welcome you back for another comfortable stay.

8/10 Good

Kristy, Alvin

Traveled with family
Liked: Cleanliness
Met our needs. Stayed one night. Clean and pet friendly.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 1, 2024
Hi Kristy,Glad to hear that we met your needs during your one-night stay. Our commitment to cleanliness and being pet-friendly is a priority. Thank you for choosing us, and we hope to welcome you back in the future.

6/10 Okay

RICHARD A

Traveled with family
Liked: Cleanliness, staff & service
It was convenient
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 28, 2023
Hi Richard,It is good to hear that your experience was convenient. If there's anything specific you appreciate or if you have any additional feedback, we'd love to hear more. Thank you for choosing our services. Hope to see you again soon.

10/10 Excellent

Enrique Aguilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 25, 2023
Hi Enrique,Thank you for choosing us for your recent stay. It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheets were soiled, bed bugs, roaches, extremely disgusting!
Stayed 3 nights in Dec 2023
Response from Sophia CSR on Dec 22, 2023
Dear Guest,Maintaining a clean property is of utmost importance to us, and it's disheartening to learn that you had some reservations about our efforts in this regard. We sincerely apologize for any inconvenience this may have caused you. Your feedback is invaluable, as we always strive to ensure our guests have a positive experience. The insights you've shared will be used to guide our housekeeping team in making necessary improvements. We truly hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

10/10 Excellent

Kathryn

Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean. There was old soap left in the shower. There was no shampoo or hair dryer. The tv didn’t work and the refrigerator buzzed. This is probably the worst room I have ever stayed in.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 19, 2023
Hi Kathryn,Your experience does not meet the standards we aim to provide, and I want to apologize for any inconvenience. We take your feedback seriously, and we will address these issues promptly. Your comfort and satisfaction are important to us and we hope to have the opportunity to restore your confidence in our hotel during any future visits.

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a table and a place to sleep. This had both and was clean.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 25, 2023
Hi Brent,We're glad to hear that we were able to meet your basic needs for a table and a clean place to sleep. Guest satisfaction is our top priority, and it's always rewarding to hear that we've succeeded in providing a comfortable and clean environment for our guests. We appreciate your feedback and look forward to welcoming you back on your next visit.

10/10 Excellent

michael

Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 20, 2023
Hi Michael,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Bruce

Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

L.S.

Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 25, 2023
Dear Guest,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.

10/10 Excellent

Patricia

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
I stay here once or twice a year as I am a travel, nurse and drive back-and-forth a couple times a year. The staff is always super friendly, the rooms are very clean and I just know that I’ll have a good stay like I have had over the years. Thank you VanHorn Motel 6.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 6, 2023
Hi Patricia,Our team greatly appreciate your loyalty as a repeat guest and is delighted to hear that our friendly staff and clean rooms have consistently contributed to your enjoyable stays over the years. Your recommendation means a lot to us, and we look forward to welcoming you back for many more comfortable stays in the future.

6/10 Okay

Sharon

Traveled with pets, Traveled with family
Smaller facility. Easy access from I-10 for a quick over-nite stay while traveling. Clean. Reasonably priced. Heard trains or some large transport for a few minutes several times during the night.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 28, 2023
Hi Sharon,We're glad you found our facility convenient and clean for your overnight stay. We regret any inconvenience caused by outside noise. Your feedback helps us improve, and we hope to make your next stay even better.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick access to I-10. Very friendly staff, clean room, and very affordable!
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 28, 2023
Hi Diana,Thank you for the fantastic review! We're thrilled to know you had a great experience with us. Our team is delighted to hear your kind words, and we're glad you found the room clean and our staff friendly. We hope to host you again soon!

10/10 Excellent

Rozy

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time at this property, needed a safe place for me and my fur babies to rest for a night while passing through town. Room was clean, area was quite, was able to park right in front of my room, and most importantly I felt safe there. Staff was great, they directed me to the local steak house for a warm meal other than fast food. Overall it was just what I was looking for. Would definitely recommend.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 15, 2023
Hi Rozy,I'm delighted to hear that your second stay at our property met your expectations and provided a safe and comfortable rest for you and your fur babies. It's wonderful that the clean room, quiet surroundings, convenient parking, and a sense of safety contributed to a positive experience. I'm glad our staff could assist you and direct you to a local steakhouse for a warm meal. Thank you for your recommendation, and we look forward to welcoming you back for any future stays.

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sophia CSR on Nov 11, 2023
Hi Michael,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Deborah, Las Cruces

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but is very well-maintained. In fact, it is the best-run Motel 6 I have seen. The staff is excellent, there are extra touches like coffee in the lobby in the morning and my room even had a refrigerator and microwave. For the price, it was an unbelievable deal. I will definitely stay there again.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Nov 9, 2023
Hi Deborah,Appreciate you for taking the time to share your positive experience with us! We're thrilled to hear that you found our well-maintained property and excellent staff to be standout features. We're glad you appreciated the additional amenities like coffee in the lobby and the inclusion of a refrigerator and microwave in your room. Providing great value is important to us, and we're delighted you found it to be an unbelievable deal. We look forward to welcoming you back on your next visit!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here before and returned because it's so clean. A neighbor was loud but a quick call to the office enabled us to get back to sleep.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 6, 2023
Hi Cheryl,Thank you for choosing to stay with us again! We're thrilled to hear that you appreciate the cleanliness of our property. We're also glad to know that our staff was able to address the noise issue promptly, allowing you to get a good night's rest. We look forward to welcoming you back for another comfortable and clean stay in the future.

10/10 Excellent

L.S.

Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 14, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

murdoch

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and on it. The area is well lighted with lots of parking.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 17, 2023
Hi Murdoch,I am delighted to hear you had a positive experience! It's great to know that our friendly and attentive staff, as well as our well-lit parking area, made your stay enjoyable. We appreciate your kind words and hope to welcome you back in the future.

6/10 Okay

Toni

Stayed 1 night in Aug 2023
Response from Customer Care Team on Sep 14, 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 Okay

Christopher

mediocre wifi
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 14, 2023
Hi Christopher,I apologize for the mediocre Wi-Fi experience you had during your stay. I understand the importance of reliable internet access and our team is actively working to improve our Wi-Fi quality to better serve our guests. Thank you for bringing this to our attention. I hope to serve you better on your next visit.

6/10 Okay

Yolanda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was good. Unfortunately the room is not sound proof and every noise outside could be heard inside and woke us up several times. Other than that the room was good.
Stayed 1 night in Jul 2023
Response from Sophia CSR on Aug 10, 2023
Hi Yolanda,We are pleased that our location worked well for you and that you found the room to be satisfactory. We apologize for any disruptions caused by noise from outside. Your feedback is valuable, and we're committed to improving our soundproofing to ensure a peaceful stay for our guests. We will make every effort to provide a quieter and more comfortable environment for you in the future.

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What we needed and price was right
Stayed 2 nights in Aug 2023
Response from Sophia CSR on Aug 9, 2023
Hi Randy,I am thrilled to hear that our accommodations met your needs and that you found our pricing favorable. We strive to provide value and comfort to our guests, and I'm glad we could deliver on that for you. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in the future.

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Customer Care Team on Aug 2, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team