Ratings based on 1,167 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Here

Close to airport

Posted Mar 2, 2015
Pros: Location and comfort
Comfy beds...clean....shuttle to and from hotel .... I-hop next door....shark club a hop skip and a jump away. Couldn't get any better than that
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Bend, OR

Free airport shuttle

Posted Mar 1, 2015
Only stayed for one night, but convenient to get to and from the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel !

Posted Feb 25, 2015
24 hour shuttle service which is awesome, staff very warm and friendly, would happily stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Good place to spend a night between flights

Posted Feb 24, 2015
Pros: Large, clean rooms.
Cons: Faster shuttle service
We spent a night here between flights. Shuttle takes 20 minutes after you phone them from the pickup point at Vancouver airport. Rooms are large and clean. Good place to spend the night.
3 out of 5
by A verified traveler

Clean enough but- staff, well that's another story

Posted Feb 16, 2015
Cons: Staff attitude towards guests checking in and out
Yes, the Accent Inn is clean enough for a budget motel, although I found the washroom to be a little rough around the edges. The carpet in the rooms wasn't the cleanest but then, this is a budget motel. I wouldn't expect much more. However, the one thing that makes or breaks any accommodation is the staff and unfortunately, I was as much as ignored both at check in and check out. Zero acknowledgement from the front desk staff when I arrived and not even a glance when I checked out. In both cases, I was the only one in the lobby so there can't be any "we were too busy" excuses. Other than that, the stay was relatively uneventful. Good enough for a budget motel. Don't expect any thrills.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
Nice hotel, pleasant staff, easy shuttle service to airport
3 out of 5
by A verified travelerfrom vernon

Decent, but has issues

Posted Feb 8, 2015
Stayed at the hotel for two weeks, while there about the third day in I stared to notice some issues like pen on the walls ues to help square the pictures, toilet flap kept staying open looked in to see why and saw cracking and old internals, rusty bathroom hinges, had cigaret ash in my room heater( non smoking room). But when I mentioned these to the staff and asked to be moved to another room, they did. Would I stay there again probably not.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom kelowna

IShuttle from airport - friendly and efficient ser

Posted Feb 8, 2015
Pros: Clean
Room excellent - but a bit grey with the weather and rooms facing outside - probably great in summer
2 out of 5
by A verified travelerfrom California

Disappointing.

Posted Feb 1, 2015
Pros: Free wifi.
The facility was old and worn out. I was surprised at how tired it was. Old style outside access. Room was very, very basic. Used toilet paper in the toilet, no creamer for the coffee, two sheets of paper instead of a note pad, etc. The shuttle from the airport was also old, unlike the other hotel shuttles. The chain advertises itself as a "boutique" chain, but that is very far from the truth.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Good for the price

Posted Jan 26, 2015
This room was good for the price although quite dated.