Ratings based on 619 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified traveler

Location

Posted May 22, 2015
Impossible to find...no visible signage and lousy parking accomodations
3 out of 5
by A verified traveler

Posted May 18, 2015
For the price I expected better. Continental breakfast was disappointing. Hotel staff were friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Nice hotel in a good location - perfect if your going on a cruise. helpful staff and good continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Excellent location, beautiful view of the waterfront and Canada Place. The gym was top notch, front desk staff very helpful. The continental breakfast is a nice plus for a downtown hotel. The extra room on the deluxe rooms was a bonus travelling with teen age kids.
5 out of 5
Recommended
for Everyone
by A verified traveler

nelson

Posted May 10, 2015
Pros: yes
Cons: no
Location: great for sight seeing and cruise
excelent staff, room great,breaskfast comvient, nea ship cruise
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent business hotel

Posted May 4, 2015
Pros: Location was great, hotel was very quiet, comfortable, and clean. Fitness facilities were great.
Cons: Open the gym earlier! Conference sessions start at 8, so there was no way to fit in a workout before leaving the hotel (gym opens at 7).
Check in was smooth. Staff was very friendly - they were especially sweet to my daughter, who was with me as a special birthday treat. Cleaning staff were exemplary. I highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Vancouver

Great location, good price, comfortable room.

Posted Apr 27, 2015
Pros: Location, very quiet and comfortable room.
Cons: No in-room directory of the hotel's facilities. Room fan very noisy at night, but if you shut if off you'll be too warm.
Location: Short walk to the Seabus or SkyTrain. Downtown location so near entertainment venues. Gastown nearby as well as the seawall walk to Stanley Park.
I chose this hotel as a surprise for my husband's birthday.We'd never been there before but it looked to be relatively upscale, reasonably priced and great location. We were able to take the Seabus from the North Shore and walk a short distance to the hotel (no cab fare or parking charge). Front desk staff were very friendly and prompt.There was a quick explanation of the room and breakfast area. I promptly forgot the latter which resulted in some confused wandering the next morning. The room was very good. Nice furnishings, small kitchenette facilities; all very clean and functioning perfectly. The corner window had a peek-a-boo view of the west the cruise ship terminal, but mostly views of the lower structure's roofs. Someone visiting Vancouver would not be pleased with the view; not an important detail for us as we live there. AS A VISITOR, ASK FOR A NICE VIEW.Two complimentary bottles of water was a nice touch. It's a minor price for them but it can be a petty annoyance to pay a stupid price for a bottle of water elsewhere.Two little chocolates bedside, always enjoyed! The breakfast was good. Also complimentary. Small room so completely filled around 9:00 am. Typical continental style breakfast plus a few more upscale additions: pastries, muffins, scones, mini bagels, bread, two healthy cereals etc. Coffee was fairly good and continually replaced. Also "to-go" cups which was nice. T. Must go the the Lions Pub, adjacent to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, Great Location!

Posted Apr 19, 2015
Clean and comfortable, in a great downtown location. Nice continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely worth the price

Posted Apr 12, 2015
Best service for what you pay in a very good location
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tacoma Wa

Nice location..not so helpful staff

Posted Apr 4, 2015
Nice location right in downtown. Parking is behind hotel if you can find it Only a small placard with name of hotel so driving by it was hard to locate. Had to call 3 times to verify location and parking and then when in parking garage had to call back as didn't know how to get to hotel from there. The staff acted as if they weren't used to being asked questions and only offered bits of information instead of going the extra mile. Overall I would stay here again as location and cleanliness were spot on. Just don't look for a warming reception if you are not from the area.