Ratings based on 839 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

short but sweet

Posted Apr 20, 2015
Pros: smiling and helpful staff!
short and in the right spot. Yes, I would recommend it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey, British Columbia

Pleasant stay.

Posted Apr 10, 2015
Location: Very close to airport, shopping and other restaurants.
Was very pleased with our one night stay. One disappointment was that the main dining room was not open due to upcoming construction. It had a English Theme restaurant and was looking forward to that.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond, BC

Posted Apr 2, 2015
I cannot really rate our visit this time, as, as we checked in the power went off in the whole area. We did stay in our room for the night, but were really unable to evaluate things as the room was pitch-black for most of the night. We have stayed at this hotel before and always found the accommodation satisfactory.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria BC

Posted Mar 19, 2015
LIke that I can open the window for fresh air. Not a high rise so no long elevator rides up & down - very street accessible. Breakfast was more than continental style included bacon & eggs (complementary). However, rather noisy at night even with the windows closed. Otherwise room condition & cleanliness very good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom nanaimo bc

Close to airport with shuttle service

Posted Mar 15, 2015
Pros: Close to airport and the shuttle service and free breakfast
Cons: Repair heater to make it run with less noise
Location: Close to airport
Heater for the room was very noisy...it kept waking me up.. Finally shut it off but then the room was cold but I was able to sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom british columbia

Nice clean hotel free shuttle service to airport

Posted Mar 10, 2015
Pros: Close to the airport and sky train. Free airport shuttle to and from the airport. Free breakfast.
Cons: The continental breakfast could be improved somewhat. More variety on the cereals and not such processed bakery choices.
Location: Great. Sky train about ten minute walk. Costco across the street. Landsdowne Mall 5 minute sky train ride. Quick sky train ride to down town.
Very good. This is my second time staying there. The first time our free breakfast was actually off the menu with full service. That was great. This time it was the help yourself breakfast. It Really lost it's charm because of that change. I will probably try somewhere else just because of that next time. Overall it was a very pleasant stay.
1 out of 5
by A verified traveler

Lousy breakfast. No real choice, nothing healthy

Posted Mar 7, 2015
Cons: A lot.
This place used to have a nice restaurant, they closed it. Also would only give par exchange rate for the US$ at the hotel, even though the exchange rate is about 1.20. They skimped on the cable TV channels. The maids did an excellent job. The breakfast bar was mediocre at best. Cheap, thin, greasy bacon...Just a disappointment. This place used to be so good. BUT the new ownership is very cheap and cutting corners everywhere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2015
Pros: The bed and the quietness
Cons: bit more careful cleaning.
Location: Did not do anything nearby
Room was cold and had spider webs around, but overall it was ok for the price, location (close to airport). Comfortable bed and quiet for sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Pros: Nice continental breakfast included. Comfy beds but the doubles are not super wide but will do for 2.
Location: Right across the street from Costco.
Just a place to stay overnight between flights. Easy 10 minute free shuttle from airport. Quiet and clean with a nice continental breakfast included.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas tx

Good location

Posted Feb 24, 2015
Good location. Room cleaning staff is inconsistent and everything needs upgrading. Front counter staff is excellent